Select Comfort Mattress Sleep Number 5000

Pros: The adjustable feature is nice.  The pump continues to work after 9 years. 
Cons:   Feels like a cheap air mattress that you use when you campout. 

I liked this mattress at first.  I have owned it for 9 years.  It is really a glorified air mattress. It squeaks terribly at the tiniest movement.  For the same amount of money, I wish that I had purchased a standard mattress. The squeaking noise at every move is incredibly annoying and disruptive to a good nights sleep.  It is not very comfortable, even when you change settings.

Pros: None..I can't find one thing I like about this bed except easy to change sheets
Cons: It takes me an hour to lose the stiffness in my body. Do not buy.

Do not buy this over priced air mattress. I have had one for 6 years. it was bought cause my back hurt on regular mattress.  I still don't know my number. If you blow it up too high, your arms and top of body hurt. if it is too low, your lower back hurts.  I wish we never bought this bed. It loses air as you sleep.  This is such a scam. I am tiny too , so you would think I would have had a better chance at liking it. Even my nurse hates this bed..lol.  That is bad.  My spine has gotten worse since we bought this bed. My husband keeps his low and if he gets up I actually fall into a whole. I can also feel the middle seperation in it if i do get closer to hubby's side. I wasted money and i am very disappointed in this investment. We are noe looking for a new bed, prob a coil one again. Don't waste your money or a goodnight's sleep.

Pros: none
Cons: Over pricedcheaply madepoor customer service

My husband and I bought this bed almost 3 years ago to the price tag of $4000!  It has since fallen apart, is the cheapest made bed I have ever seen, especially for the price and does not provide the back support that was promised.  We both still wake up with back pain and there is nothing we can do about it!  We have had to replace multiple parts and their "warranty" is not a full warranty.  After 2 years you must start to purchase the replacement parts at the "warranty" price.  Every year that passes our price goes up.  I have never been more dissatisfied with a product in my entire life and will never purchase a bed from this manufacturer again.  I am telling everyone I know to never by from Select Comfort.

Pros: dual controls
Cons: trench down middle, horrible for intimacy, overpriced

My husband and I got this mattress (king size) when we first got married thinking that it would be great (he likes softer and I like firmer).  The problem with this mattress is that having two air chambers allows a trench to form down the middle of the mattress.  I tried putting extra blankets and various things inside the mattress to try to solve this problem and nothing worked.  My husband and I cannot snuggle at night without one of us ending up in the trench or having to be on one half of the bed or the other.  Because the bed is air, having twice as much weight on a side makes it much firmer.  It also stinks for trying to have sex.  If you try to move about the bed, your back will hurt because of the trench.  It takes out alot of it when you have to plan to be on one side or the other. 

Pros: nothing
Cons: everything

Sleep number bed buy select is garbage. I've own mine since 2002 and its falling apart the base and the mattress. Customer Service (the last woman I talked to was nasty and rude. If you pay 1400 dollars for a mattress and its garenteed to last 20 yrs. they should do something about it.

Pros: None
Cons: Lost money in the deal with shipping it back too!

Felt like we were camping on a bad air mattress.  No matter what number we put it on we just couldn't get happy.  Could not wait to send it back.  No easy task.  Really be sure if you want this kind of bed.  Testing in the store does not work.  They trick you - different kind of frame at store.  Test a friend's bed first if possible.  We sleep like babies now on a Tempur-Pedic

Pros: My wife likes it.
Cons: I need some service and there isn't any!

I have owned one of the more expensive in the line for about two years now and recently discovered that one side of the bed is losing air and rather rapidly. Let's just say that my sleep number is 75 and by the morning I'm a 15! Well it's quite a surprise when you call their customer service number. First, they don't service their products! Instead they have you perform a series of "tests" to determine what the problem is and then they will send you parts and you have to install them yourself. OK, if your ready to wait and sleep on the couch or the floor for a few days while you conduct your tests and wait for the parts to come and if you're physically up to the challenge. I wish I had known about their lack of service before I bought the bed and by the way if you're not under warentee or have owned the bed for awhile it's gonna cost you plenty!

Pros: Someone came and set up the bed for me.
Cons: The warranty is valid within one year/

This bed is horrible. It is run by a remote control. If you have any electircal items in your house, like a TV remote or cell phones or alarm clocks or computers, well your Sleep Number bed will be AFFECTED!! I can set my number with the Bed remote, set it down, get into bed and the number HAS CHANGED!!!!! All of the "radio wave type items in your home will mess with your bed.  I wake up every morning on a different number and serious BACK PAIN!!!!!!!Even if one of your neighbors remote controls can affect you************ Now I have back pain***

Pros: Nothing really special about this product except lindsey wagner
Cons: Faulty pump, expensive and not a real value.

Black Mold Issue, Pump Problems, Over Priced otherwise experience was not that bad. Many company are producing a inferior product that cost much more than what its worth, so after returning this mattress after the 30 day period, I did some research. I found this company called http://www.comfortairdirect.com who is the original producers of the adjustable air bed. They were around much longer than Sleep Number or Select Comfort. Comfortaire mattresses don't have all those issues, cost less, feel better and are totally worth the investment. I'm what you call a very savy shopper, I want the best, and thats the reason for my post, all of you could save time by just checking this company out. I found this site that compares http://www.comfortairdirect.com/index.php?p=page&page_id=compare.

Pros: Adjustable firmness remote controlled right size length width heighth. Not very much more to say.
Cons: Loses air almost every night. Not comfortable and has developed large divits where we sleep.

We bought this bed three years ago and we should have kept out old mattress. Could not return due to the old mattress being taken away.

Pros: None
Cons: It's an overpriced, low-quality, piece of junk.

We've had this bed (5000) for 5 years. While it was novel for the first few months, I would never buy another one. It is not a "20-year" bed as advertised. The air pump has broken twice. It is now very uncomfortable and creates back pain and pressure points.

The pillow top is badly compressed - Select Comfort wants $750 to replace the pillow top. This is absolutely ludicrous and a total rip-off.

You can't flip or rotate these beds, so once its shot, its junk.

Save your money and stay with a traditional bed. It will cost much less and last much longer.

Pros: I like being able to have my setting and my husband his.
Cons: They don't stand behind the warranty that was told to us.

The sleep number bed is great....But the guarantee sucks... it cost you a arm and a leg to buy the bed, then when something goes wrong, you have to pay a very high price to replace it. My control will not show the numbers... They wont replace it... they want me to buy a whole new control system, pump and remote, for $178.00.  I DON'T need a Pump!!!  It cost me thousands for the bed and the saleman said it was warrented for 20 years....What is???

Pros: Muscle or joint aches/pains that interfere with sleep? Adjust the bed while on it! 
Cons: It's a big financial investment so make sure it's not an "impulse buy". 

My arthritis (in hips, knees, shoulders and neck) was so bad two and half years ago when we moved to our new home that I persuaded my husband to retire our firm queen size bed to the guest room and we purchased a king size Sleep Number bed with the adjustable frame.  In addition to the firmness control mechanism, the bed has a remote that adjusts the head and shoulders and/or the foot much like a hospital bed.  It also has a massage function which is frankly useless, lots of noise but not much action!  Up until then I had been sleeping in a zero gravity chair or recliner and had not slept through the night in ages!  I found the Sleep Number bed to be everything it promised, and my sore body is very grateful to be in a bed a can adjust til I can get it “just right”.  Post-hip-replacement surgery I found the bed the perfect “recovery” bed too – I can sit up in bed to read comfortably while elevating my knees and legs.  I think it is a great bed, and well worth the cost!

Pros: Two people can individually adjust firmness to their liking
Cons: Shoddy, poor installation, expense to replace parts post 2 yr. warranty, continually losing air

It promised to solve the problme of providing each of us with a different firmness - when it works, it does.  But its continually losing air so we need to use the pump - when it works.  A two year warranty and then pump failed completely - near $200 to replace the pump; no instructions, surly customer service, remote control that failed and only after an argument was it replaced at no cost even though it was only 18 months old.  Boutght three at the same time - one came badly stained; one was put on the wrong frame so changing the pump requires total disassembly; one was incorreectly put together and with no instructions it took hours to fix.  STAY AWAY - its a problem 

Pros: Good marketing system. Product sounds wonderful and I always liked Lindsay Wagner.
Cons: Product does not live up to the hype.

I purchased a queen size sleep number bed about a year ago. In all honesty it's the most uncomfortable mattresses I've ever owned. You may be able to get a good nights sleep if you have bionic parts like the company's spokes person, Lindsay Wagner, but if you still have the human spine you were born with it's very difficult to get a good nights sleep. My number one complaint is that the air mattresses are too narrow. No matter what setting you select, you end up getting pushed to foam separator that lies between the two mattresses. My number two complaint is that the company called me two days after the bed was set up to survey my opinion. Not really enough time to tell. If they value their quality, they should have called back for a second survey after about 6 months. I'm going back to a conventional mattress.