Highest Rated Review by the Community
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Nov 11 '01
Pros: Beautiful landscaping, all rooms are ocean view rooms
Cons: Bad service
Summary: Why did we choose to stay at the Sheraton Maui? My husband and I were meeting his parents on Kauai after the American Dental Association annual meeting last fall. We decided to spend a few days on Maui before heading to Kauai since we had a ... read more
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Feb 27 '06
Pros: Beautiful scenery, happy faces, comfy beds
Cons: beach rentals were overpriced
Summary: My family just came home from a 6 night stay at the Sheraton Maui that I had booked almost a year ago on Expedia.com. We went there not knowing what to expect and being blown away by almost every aspect of the hotel. The check in process was easy and ... read more
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Oct 22 '04
Pros: Beautiful beach and resort, wonderful snorkeling, good restaurant, good room
Cons: Some staff very rude, gym terrible, not cheap
Summary: I recently stayed at the Sheraton Maui for 2 nights with my fiancee and I have a few comments to make. We also stayed at the Hyatt further south on Kaanapali beach. The quality of the gym facilities was terrible, there were no free weights provided ... read more
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Feb 07 '04
Pros: Oceanfront
Cons: Lack of excellence in customer service.
Summary: OVERALL RATING: B-, Mixed reviews (see below) ROOM CATEGORY: Ocean View & Ocean Front DATES VISITED: 2x/yr 2001 - 2002, Last Visit, September 2003 2001 VISIT REVIEW: Nice hotel layout, close proximity from garage to room elevators. Trailing ... read more
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Aug 30 '02
Pros: beautiful location; extremely friendly staff; great morning buffet; lovely large beach; maticulous grounds
Cons: dining really expensive; rooms small, pool huge, easy to lose track of kids
Summary: After careful review of all our options, we chose the Sheraton Maui for our first family vaca to Maui. We have 2 girls, ages 6 and 9. They loved the place. The large, spacious grounds, the beautiful large beach, and the friendly staff. We really ... read more
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May 15 '02
Pros: Great pool area, great for families, excellent location - best in Kanapaali
Cons: Expensive restaurants and drinks, other extra costs
Summary: We just returned from the Sheraton where we stayed with our 3-year-old daughter and infant son. After having read the comments on this and other websites I was a little nervous about what we would find but in all I think there was nothing to worry about. ... read more
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Nov 18 '01
Pros: Great location, beautiful beach, nice pools.
Cons: Overpriced, small rooms, lots of "hidden fees".
Summary: We had a reservation to stay at this property the week of Nov. 7-14th. My husband was attending a CME conference and we decided to tie it in with a family vacation.
When I made the reservation, I spent some time on the phone explaining that ... read more
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- Express Reviews
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Apr 07 '09
Pros: Fantastic snorkel location right off beach called Black Rock.
Cons: Very expensive, hidden room fee, no alternative places to eat.
Summary: Very nice rooms. Service seemed fine, but only used maid service. Lack of a variety of eating establishments forces you to drive offsite rather than pay the hotels extremely expensive prices. Twenty dollar per day parking should have been included in
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Mar 02 '04
Pros: Location, friendliness, cleanliness.
Cons: Restaurants and bars are a bit pricey
Summary: My wife and I celebrated our 30th anniversary here for 5 days and then to Kauai for 5 days. Upon arrival we were greeted by no less than 5 people and we were immediately upgraded from an ocean front room to a junior sweet ocean front room. Fresh leis
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