Pros: BREATHEABLE PAD, NOT HOT Cons: WAVEY SURFACE, HARD POKEY SPRINGS, PAD FLATTENS FAST
IT FELT GREAT AT THE STORE, THEN TO GO HOME AND SLEEP ON IT WAS AWFUL! IT FEELS LIKE YOUR SLEEPING ON A SPEED BUMP. THE PAD IS VERY BREATHEABLE SO YOU DON'T SWEAT, BUT THE HARDNESS OF THE SPRINGS AT THE MIDDLE BACK AREA WAS JUST TOO MUCH. ALSO THE PAD AT THE HIP AREA WAS COMPLETELY FLATTENED IN TWO WEEKS, GIVING IT MORE UNEVENESS. I HAD TO GET RID OF IT AFTER TWO MONTHS. I COULDN'T TAKE IT ANYMORE. MY MIDDLE BACK WAS KILLING ME FROM THE HARD SPRINGS WHICH INTURN BOTHERED MY LOWER BACK. MY OLD BEAUTYREST WAS GREAT FOR 12 YEARS, BUT I THINK THEY JUST CAN'T MAKE THIS BACKCARE IDEA WORK.
would never buy another Simmons mattress at no price by trishstar ,Jan 30 '08
Pros: CAN'T THINK OF ANY Cons: VARY POOR QUALITY VARY BAD CUSTOMER SERVICE
we bought a Simmons mattress the pillow top thinking it would be great but we were wrong after a year or so the middle began to break down the rep came out and said it had to be at least two inches for the warranty to replace it i rotate it ever so often and it hasn't gotten any better been shopping for new mattress another thing they don't tell you is if there is any stain at all on mattress your warranty is VOID IT Don't MATTER IF IT IS ONLY ONE MONTH OLD OR ONE YEAR I WOULD NEVER TELL ANY ONE TO BUY A SIMMONS MATTRESS VARY POOR QUALITY AND THEY DON'T STAND BEHIND THERE WARRANTY
We bought a king size Backcare 300EL in Sept. 2003.
Since then, I have had back pain. As others wrote, we had the impression test some time in October 2004. Then I started going to gym in the mornings, and back pain did not bother much during the day. Subsequently, I forgot the bed issue though my backpain was always there when I got up. It is particularly obvious if I return after a travel of a couple of weeks.
After reading all the reviews here, I will contact the Simmons again to resolve it.
How can we make Simmons to recall the Backcare? It is still on there website.
I've loved my BackCare mattress for 7 years now by dorrie9 ,Jul 18 '07
Pros: Supportive, comfortable, wish I didn't have to get out of bed every morning Cons: expensive 7 years ago, but it's lasted this long so it was a great purchase
I'm amazed to read all these reviews saying the mattress "breaks down" after a few years ... I've owned my BackCare mattress for 7 years now, and it is still extraordinarily comfortable and supportive of my back. I sleep like a baby every night and never wake up with a sore back ... the mattress continues to support my back. I did order the most supportive BackCare mattress available in the year 2000 (can't remember the model name), so maybe that's the difference. Anyway, two big thumbs up from me--I've recommended the mattress to all of my friends and family.
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