Spring Air Back Supporter Mattress

Pros: Appearance is very nice.
Cons: The quality and service is the pits.

We bought the SPRING AIR mattress from Boscov's,after 2 weeks use,there were big hollows each side.
I weigh 168lb and my wife 115lbs.Hardly what you would call HEAVY-WEIGHTS.
When we complained to Boscov's,they refered us to the manufacturer.The response was "the examiner would call back in 48 hours".
When the call finally came through,we were told that we have to wait another 3 weeks for the 'examiner' to come.
This speaks for itself!..If the examiner is busy that we have to wait 48 for a phone call,and then 3 weeks for him to come..HE MUST BE A VERY BUSY MAN,with so many complaints
that he cannot handle them.
We are suprised that a store like Boscov's would handle such inferior merchandise.
..SPRING AIR?..100% thumbs down.

Pros: It's pretty?
Cons: Expensive, uncomfortable. There is no way to get a good night's sleep on this bed.

Husband has chronic acid reflux so Dr. reccommended adjustable bed. We purchased a dual control queen through local furniture store. We bought Spring Air Prestige mattresses for a whopping $1200..(that was in addition to the pricey cost of the base). The mattress is supposed to be soft but is more like sleeping on a slab of concrete. We've added both a foam and air pillowtop and they're still not comfortable. Unfortunately the store convinced us they would "soften up" so the exchange period came and went and now we're stuck with them. How I wish we'd just bought simple foam mattresses and put on the base. At least my wallet would be more comfortable.

Pros: Sleeps good after you adjust's
Cons: To high

Okay people now. I know it's hard to believe everything you read, but I am one of the biggest skeptics there are. I slept on a Hibernation series full wave less waterbed for 20 years. Transitioning from the waterbed was murder the first week and haft. After that long of a period of laying on my side and the mattress totally giving in those bulgy spots made sleep ruff on the new bed.

I had a hard time sleeping anywhere else beside my waterbed unless it was super soft. My back, shoulder, and neck would kill me. But after a month now I would have say that this quite comfortable. My Wife had the same problem just not as long as I did. I now am loving how my mattress sleeps.

I've only had one problem with this set. It sit's way to high. The mattress sales man at Mattress King keeps saying that the haft height box spring will be in any day now. But we have heard from them after more than a Month now.

My Wife must climb

Pros: None.
Cons: We will have to find some spot to dump this thing.

I've looked all over the net for a forum, or some kind of consumer report site where I could give buyers a warning...
before they spend a GRAND on this heap!
I have the receipt in front of me...it was $1299.00

After only a couple of months, the Spring Air Back Supporter mattress SLUMPED and deformed terribly.
My guy and I are small people, I weigh 126 pounds, he weighs 160.
The reinforced spring edges around perimeter stay firm, the rest of the spring coils throughout mattress body sink with minor use.

There's no refund, they only offer to replace the piece of junk. AVOID this one!

Pros: Feels great the first night - hope you have a good memory...
Cons: It's going to be one your last good nights on this mattress

About 5 years ago I bought a Spring Air Zero Gravity Back Support Mattress. The first nights sleep was the most comfortable night I've ever had - unfortunately this lasted only a very very short time.

I can't really remember when I stopped feeling like this was the most comfortable bed I've ever owned. There is such a sag in the center of the bed when both my husband and I are in it, I roll into the center - and he's not a big guy.

About a year ago it got so bad we put 2x4's between the mattress and box spring. That helped for a while but now even that's not working - I sleep on the floor every night - it's a hell of a lot more comfortable than that damn mattress.

Pros: Nothing.
Cons: Does not give the good support it claims and too expensive.

We purchased our king size Spring Air Back Supporter mattress in March of 2004 and should have sent it back before the 30 day trial period was up. We didn't because we thought we just hadn't had enough time to get used to it since we had been out of town for 10 days during that time. It was so highly recommended by the salesman at Penney's that we thought it must be great. Wrong!! It has very noticeable valleys where we lay and a big hump in the middle and we wake with back pain that we never experienced with our old mattress. After reading (too late) the many negative reviews, we realize that there is nothing we can do except try to sell the mattress for whatever we can get and purchase something else. Hopefully others will read these reviews before they make their purchase.

Pros: none, so far.
Cons: Stated above.

We purchased this brand of mattress 4 months ago and within 3 months, there were 2 distinct "troughs" in the mattress and it felt like the only support came from the box springs. I notified the retailer we bought it from and he informed us that he will replace it. I only hope that the quality of the replacement is better than the original.

Pros: Best value in a mattress I have ever had.
Cons: A little high of the ground for me.

I have had my Spring Air Euro-top mattress now for almost 5 years and I have to say this is by far the best bed I have ever had. Prior to owning my Spring Air I had owned similar Sealy and a Serta beds and both of these were junk after only 3 years each. My Spring Air is not only superior, but was also was much less expensive than my previous two beds.

Pros: Its light and easy to rotate (can't Turn Pillow Top) compared to my old mattress
Cons: Loses support fast,Like sleeping in a hammock only worse,Warranty is worthless

The first two or three months were great.I would get up in the morning feeling rested.But then I started sinking, when I roll over I roll back into the hole.This is why the sales person talked me out of the Tempur-Pedic Mattress she said it would ware you out from trying to get out of the hole ever time you turned over.Now I wake up with not only back pain but stiff all over. After reading some of the post here I don't have much hope of Spring Air doing the right thing with this 15 month young mattress.

Pros: Soft and bendable
Cons: Rapid loss of support

Until I read the other reviews here I thought I may have had a lemon. Our mattress sagged pretty severely after the first six months. There are huge valleys wherever there isn't a direct support under it, which means everywhere but the edges and down the middle (due to the dual twin box springs that go under a king). My wife and I awake each morning in real pain. I keep forgetting to replace this because once I'm out of the house it's out of mind, but today I am up early due to pain and I won't forget! I have a pillow-top all-latex Glacier Back Supporter (ha!) model from the Bon Marché, now Macy's. The one good thing about this mattress is it's the only one that can be bent like a taco shell to fit up my stairs because it's made of latex = no springs. This bed feels so good when you try it in the store, too. Now I sit in the middle and from the side you can't see below my waist. I am an athletic 194 and my wife is 120 lbs.

Pros: was ok for the first 6 months, cushy padding
Cons: SAG SAG SAG

I used a Spring Air back support for 4 1/2 years. After this time, it totally sagged in the middle, although the Queen size was just used by me ( ok, and the cat ) and I weigh 140 pounds.
I checked the warranty and it said in the fifth year, I can get 10 % of the buying price applied to a new spring air mattress. Man, was I ticked off. Why would I want to buy another piece of S*** like that one?
DO NOT BUY THIS MATTRESS you'll be sorry.

Pros: NONE
Cons: BAD service from JC Penneys and Spring Air

I bought this mattress from JC Penneys Jan 2006 and now the damn thing has a 2.5 inch valley in the middle. I contacted JC Penneys and they contacted Spring Air. The Spring Air technician came out and said the mattress had some bad sagging. He noted 4 stains on the mattress and now they are denying warranty by claiming the warranty is voided by the stains. I am really mad about this so maybe a class action lawsuit against JC Penneys and Spring Air is the only way to get Spring Air to resolve their crappy mattresses.

Pros: Soft and comfortable if you lay on the edges.
Cons: If you sleep anywhere in the bed, it sinks in the middle.

Pillowtop Simmons Spring Air Lakewood model. I purchased the bed January 2004, and after a few months it was sinking in the middle. The man at the store told me those beds are very soft and that they are independent coils and some softeness is normal.

Every few months I rotate the mattress. But that doesnt help. I sleep on the left edge one night, the right edge another night but usually end up in the middle. It is very comfortable, but my hip and bottom area sink too low for comfort. I weigh 135 lbs and the darn bed still sinks. Ever since a few months after I bought it, I cannot have a partner in the bed, its much too uncomfortable.

I dont like anything about this bed. But Ive neglected to pursue the issue because I felt I have been too busy.

Pros: Comfort, support, and durability all in one!
Cons: None yet

I've owned a few mattresses in my day. The last mattress that I purchased was a Simmons Beautyrest. After only 8 months my wife and I could barely see each other because we both sank down so far that there was a mountain separating us. Simmons would not replace my set because they said that there was not a 2" dip on either side when no one was on it. I tossed the mattress in the dump and started over. After doing my research, I decided to try a Sealy and a Spring Air. When I compared the features and the comfort I chose the Spring Air. I felt it to be more comfortable and it cost alot less for the same features. I've owned this mattress for about 5 years now and I couldn't be more pleased. Its held up great and is still extremely comfortable. I'm not a small guy either (about 6' and 225lbs.) I would (and do) recommend this bed to anyone who is in the market for a new set!

Pros: Comfortable for the first six months.
Cons: Does not wear well.

My husband and I purchased our Spring Air Back Supporter pillow top mattress approximately 2 years ago. The mattress has dips of approximately 2-3 inches where the pressure points of our bodies meet the mattress. We bought the mattress on clearance so it is not eligible to be replaced.