Spring Air Back Supporter Mattress

Pros: Great for the first couple of months.
Cons: Starts sagging after 2 months continues to get worse.

The mattress was very comfortable for the first couple of months and then started sagging. For the first 10 months it was just me using the bed and then when it became 2 of us, we would roll to the middle. The mattress has a 2" sag in the middle after only 1 yr. Still waiting for a response from the dealer on the warranty. Not worth the money or the back pain.

Update: Spring Air honored their warranty and the store I bought the mattress from (Today’s Bedroom One- thanks Stan) allowed me to purchase a different mattress.

Pros: NOTHING
Cons: Sags in the middle. Too high. Regular sheets don't fit. Too expensive...

I saved up for a year to buy a new mattress set, and when I went to buy one, I wasn't going to walk out of the shop with a cheap-o, throwaway mattress. So I went with the Spring Air Spine Saver Platinum, which was more than I wanted to spend but I figured, hey, it should last me 10 years. Well, it didn't last me 10 MONTHS. About 2 months after buying it the mattress began to sag right in the middle. By month three, it looked like a fallen cake and I was having a tough time sleeping. FInally, after six months, I called the company and they sent a "bed inspector" out to have a look. The middle of the bed had dropped nearly FOUR inches!! So it was replaced. And now, three months later, this mattress is on its way out, too. I went to the mattress showroom today to see if I could get a credit and saw my bed in the store...with a "DISCONTINUED MODEL" sign on it. Not a big surprise there.

Pros: none
Cons: It is a waste of money.

I owned this mattress for 1 year and the middle started to sag. Now it is completely the most uncomfortable mattress I have ever owned. I cannot believe so many people have the same problem with this mattress and Spring Air still has the audacity to sell it and not accept warranties. Mine has a 10 year warranty. They won't even respond to me. They obviously know this mattress is a fluke.

Pros: I have not found anything too wonderful about this product or the service.
Cons: Penney's call center is rude. Store Managers are useless in resolving problems.

We purchased a SpringAir Mattress from Penney's. After only 30 days the mattress needed to be replaced.
Reporting the problem required a 8 page questionaire requiring pictures. No picture can show a hard lump in the middle of the mattress.
We finally demanded that a representative come and look at the problem.
Spring Air agreed to replace both the mattress and springs.
They came today with the mattress but no new springs. Another call to the Penney's "Help" line and they stated they would need to do another delivery next week.
It appears that Penney's does not want to back the product that they sell as they immediately refer you back to the manufacturer and then you are on your own. If you buy and have a problem make sure you return the product within the 7 days that Penney's requires otherwise you are STUCK.

Pros: absolutely none!!!!!
Cons: terrible back support, wake up exhausted from lack of sleep and back pain

The Spring Air Back Supporter is the WORST mattress I've ever owned. I do NOT recommend this product at all! After sleeping on it for approximately 6 months, it developed a deep valley during the night. It is so bad that we have to grab the sides to pull ourselves up out of the valley to get out of bed. There is no rolling out of bed, you have to actually climb up and out which is very difficult for anyone. We have had Spring Air send an inspector out to do measurements of the deep hole but the conclusion was that it fell within the guidelines. There were parts of the mattress that were almost 1 1/2" deep. My husband and I are very dissatisfied with the customer service and this product. We paid $865.75 and after a year and a half of use, we can not sleep a full night on this mattress. We end up bailing out to seek sleep on the couch or a recliner. This is very upsetting that the company will do nothing about this problem. Now, we are stuck with an $856.75 mattress that is useless!

Pros: Comfortable for 5 days
Cons: 37 out 46 people can't be wrong!

I slept on this mattress at a Fairfield Inn and found it extremely comfortable. After reading the reviews I decided NOT to waste the money on THIS mattress. I'm sorry but 37 out of 46 people can't be wrong!

Pros: none
Cons: no support for back or product

Spring Air Infinity mattress, all foam no springs, salesman went on about the 20year warranty. Boscovs delivers it&set it up, Immediately noticed sinkhole developing in center, a valley that you roll into. Like sleeping on wet sponge or jello.
Filed a complaint at 10days. THEIR inspector says its my fault NO center support. What? they set it up! never said anything of this huge issue to them, under the bus you go. BS wrapped as a mattress, expected better. There will always be some issue to void any warranty, they wrote it. "Comfort issues" I'm on road half the month, hotel mattresses, do tell.
Court of public opinion like this site or youtube - video reviews. I found these and other review sites too late, This is the lowest rated of all mattress makers, Boscovs lost a customer for life like. if this was a one off problem they would accept it as a small loss.wrong. Center support? you wonder about the box spring? did it collapse in 7 days, what structure, what Quality-NOT. - a poor rush job. $1000 value, 20 years...only 19yrs 10mos 25days to go...

Pros: Nothing
Cons: backache, not comfortable

This is by far the worst mattress ive ever owned... My spouse and I wake up daily with a backache. Back supporter?? I think not...it was a total waste of money ,2 weeks after I bought it, I couldn’t take the pain anymore and went out and bought a different brand of mattress. Since ive done a bit of research on Spring Air I now know the company has a history of unhappy customers. Backaches, poor quality construction, and the 10 year guarantee is worthless, you cant get them to call you back, the guarantee is basically a scam, do yourself a favor, DO NOT purchase a Spring Air Mattress no matter what the price or deal you think you might be getting, I guarantee you will have to buy another mattress in just a few days and spend all over again....How they stay in business is beyond me,,, stay away from spring air.

Pros: Nothing
Cons: Poor support on your body.  Way to costly.  

Like other reviews i too have a problem with this mattress. First, the none flip was a bad choice for this because the problem with this product is that you get uneven back support, and if you only turn the mattress you still have the same problem.  This is trouble for anyone who thinks they are paying for a top line product. You'll only waste your money.  

Pros: feels good in the show room
Cons: no back support at all

Back breaker.Within 3 months my wife's hip went off line , she started to grind her teeth which required her to wear an appliance, my back is bent out of shape. We went on a 1 month trip to South America recently and stayed in 8 different hotels some were 5 star some 3 star , my wife's hip went back into place , she forgot her mouth piece,as it was she didn't need it and I had no back pain.Back home on our back supporter ( laugh)
we through it off and slept with the foams from our camper on top of the box spring. The store will replace it & they want us to try the air spring allegro , we 'll try it & see but we do not have much faith in their mattresses.

Pros: Great back support. Very comfortable.
Cons: None

Believe me after two horrible Simmons Beautyrest mattress in 4 months, I am happy to say that the Spring Air Back Supporter Legends mattress from Haverty's is the greatest. It supports your back. There is no sagging, valleys, or hills, just a comfortable feeling. I am getting rid of my two month old KS Simmons Beautyrest Worldclass Plush (Don't ever buy a Simmons), and buying this mattress for my own use. This one I am writing about is my 3 year olds.

Pros: Initially comfortable. Seemed to have good support at first.
Cons: Deteriorates very quickly. After 8 months, back pain every morning.

When this mattress was first delivered, I thought it was great. It was just slightly squishy for about the first inch and then firmed up, which made it seem like it was very comfortable with great support.

HOWEVER, less than 8 months later, I am waking up every morning with a sore back. That first "squishy inch" is now several and I can't seem to find the firmness under "that first inch" any more. When sitting on the side now, the mattresses depresses almost clear to the box spring. I'm the only one in the bed and weigh about 180 -- sure, I could stand to lose a couple pounds but certainly my weight isn't the cause of the deterioration of the mattress.

This is a TERRIBLE mattress and I regret purchasing it. I am now looking for a Sealy or Stearns and Foster.

Pros: None
Cons: Sinking mattress

I bought this Spring Air mattress because when I tried it out in the store it was the most comfortable mattress out of the rest. However, after buying and sleeping on it for about 6 months the mattress started sinking in the middle of the bed where I normally sleep. I've tried over the next 2 years to sleep close to the edge of the bed to "even out" the mattress but no such luck. It really was a waste of money. Now, only 2.5 years after my purchase I am shopping for a brand new mattress (NOT Spring Air Brand) because I cant sleep on a deeply sunken in mattress anymore.

Pros: Best quality and value bed in America.
Cons: They are not available everywhere. They should be.

I bought the Back Supporter by Spring Air and have been VERY SATISFIED. My back feels healthy again. I feel well rested. I got the one with a Pillow Top. When I compared it to the Sealy and Simmons products, it was just better made. My friend has a TempurPedic and it stinks - I mean, it really smells. The Spring Air should last at least 10 years.

Pros: pretty, but comfortable for only 1year,
Cons: throw it away after a year,

We've had a Spring Air Back Supporter for just over a year now. My wife and I are average weight. For the first few months is was very comfortable, but then very quickly began to sag. Turning it over works for a night or two then it is proper hell on the back. I wish I had read all of the reviews listed here before I bought, because obviously I never would have.

When you look at their webpage, the first hint that this is a hoax is that they give no spring count and don't really show what they are using for springs. I'm tempted to tear it apart to see what its really made of but have
too much invested to do that.

I haven't tried to talk to the vendor yet, but lost my invoice when we moved and am not confident that they will replace it.

I strongly recommend against buying anything from this manufacturer!