This worked great for the first three months I had it. I loved that I could actually see the water level in the chamber (my previous iron didn't have this feature), I loved the burst of steam feature, which was especially handy for my kids' corduroy pants. In fact, I was just happy to have a steam feature that worked at all. I was almost enjoying ironing for a while there.
Skip to three months and two weeks. The iron now leaks more than it steams, my ironing board is soaking wet by the time I've done one shirt and the reservoir needs to be refilled after I've ironed two. It's not leaking from the visible reservoir areas or soleplate, either -- it's pouring out of the housing whenever the iron is horizontal. I've contacted Amazon who refuses to deal with it since it's been longer than 30 days, and I can't get a single person at Sunbeam to return my calls or my emails. Thankfully it "only" took $27 to realize I'll be steering clear of all Sunbeam products in the future.