Superb Internet Corp.

Pros: They provided the 'uptime' website access and features that they said they would.
Cons: They may change your account level, not inform you, and bill you the difference.

I had my website hosted at superb for about 2 years. Website 'uptime' and availability was fine. Customer support was another thing. After about 2 years, I received an email telling me that my account had been upgraded without my knowledge to a higher cost account with more features than the account I had signed up for. I was informed by customer support that even though I had not been told by Superb that they had upgraded my account 1 1/2 years earlier and that, not knowing I had access to additional features, and had not used any of the features, I was expected to pay them the difference between the cost of the account type I had signed up for and the account they had secretly upgraded me to. I would be required to pay the difference times the approximately 18 months they claimed I had the higher cost account as part of my next monthly invoice. No amount of talking to customer support would convince them to not charge me for the higher cost account I had not requested. I finally cancelled my account, paid them what I legally owed them and moved on.