The Cover Guy Reviews

The Cover Guy

7 ratings (7 Epinions reviews)
Epinions Product Rating: Very Good
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  • Great Cover and Lifter Set

    Aug 18, 2012 by
    Rated a Helpful Review
    Pros: Great product and service.
    Cons: The trucking company they used left room for improvement!

    Summary: Colorado weather, having done a number on our Spa cover, I was left needing to buy a new one. After ordering one and a lifter from The Cover Guy, I did a search on-line, and found numerous complaints. I was a little worried at first, but when it arrived, ... read more

  • Express Customer Reviews

  • Great service!

    Jan 5, 2011 by
    Not rated yet
    Pros: Good quality, great customer service.
    Cons: Mediocre shipping company

    Summary: Good quality spa cover delivered when they said it would. I screwed up on one issue and they were great about it! Minor problem with shipping company, not the best service ... read more

  • The Cover Guy is AWESOME!

    Nov 9, 2010 by
    Not rated yet
    Pros: Professional and courteous and the cover its awesome.
    Cons: they were great

    Summary: The Cover Guy has great customer service, they helped me with all of my measurements and worries regarding ordering on line. They were friendly and the cover came on time. when we received the cover it was better than we expected. I would recommend them ... read more

  • Great Cover

    Dec 7, 2008 by
    Rated Show
    Pros: easy to use site, quality cover
    Cons: they dont sell chemicals or filters

    Summary: I recently bought a cover from The Cover Guy, no problems, arrived in the time they said it would and the hot tub cover is way better quality then my original.Everything the cover guy said they would do they did.Love the ... read more

  • Cover Guy doesn't make covers!!!

    Nov 17, 2007 by
    Not rated yet
    Pros: NONE
    Cons: BROKER DOES NOT MAKE THE PRODUCT!!!

    Summary: Ordered cover on Sept 13th, 4-6 weeks delivery, no cover Oct 13th? told cover shipping next day, Oct 20th-no cover, told cover shipping by end of week? Nov 1st no cover, contacted BBB of NY, Canada, filed complaint. No response from Cover Guy. Nov ... read more

  • HORRIBLE quality and service

    Oct 24, 2006 by
    Rated Show
    Pros: relatively inexpensive, easy to use web site
    Cons: horrible customer service, low quality, long shipping time

    Summary: I purchased a hot tub cover from thecoverguy.com. It arrived after 6 weeks and was manufactured to the wrong dimensions. It has been 2 weeks since I first contacted them about the problem and they have yet to let me know what they plan to do about it! ... read more

  • Fantastic Cover

    Oct 16, 2006 by
    Rated Show
    Pros: service, price and quality
    Cons: none

    Summary: Great Price and a Quality Cover. Service was unbelievable with emails on questions within 5 minutes. I thought there had to be a catch. But no catch, cover came and quality, plus best price on the net. I am happy and will recommend The Cover ... read more

Showing 1-7 of 7 reviews
 


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