Review by npadula100
January, 21 2014
Too Firm compared to hotel and floor models
Poor customer service
Non Refundable/Cannot Return
Review by kimberlyz
August, 16 2013
Review by krittyaz
December, 27 2012
Cons: Begins sagging immediately.
Review by twestover
October, 24 2012
Review by gitlglitter
October, 11 2012
Pros: Fine for a guest room; the problems begin with daily use
Cons: Too soft / no support
Noticable sagging due to uneven weight distribution
Review by mks90232
September, 04 2012
Cons: Hump forms in the center and sleep area sags
Review by workman266
August, 14 2012
Review by shorehouse
July, 02 2012
Pros: The bed is comfortable except for the pillow top.
Cons: The pillow top is not well made.
Review by kwhittier
May, 09 2012
Pros: Was great for about 2 years.
Cons: Sagged after 2-3 years
Expensive for lack of quality
Review by jarzymj
May, 05 2012
Pros: This bed is a scam. Not the same bed that is used in the hotels.
Cons: This mattress has taken a toll on us physically.
Review by trails4gmz
February, 17 2012
Pros: Might be comfortable for some people.
Slopes in Areas
Caused lower back pain, aches, woke up restless.
Review by personalfx
September, 13 2011
Pros: Nice bed for those who don't need lower back support.
Cons: Misleading. No back support. Pillow top gets really hot in the summer.
Review by gracelevitt
July, 17 2011
Pros: The foam used in the Westin Heavenly Bed holds a CertiPur-US seal of approval www.certipur.us
Cons: have to wait for the mattress to be made in USA and finally recieve it
Review by maureenstr
June, 01 2011
Pros: Useful life of 1 year! (or in a guest room)
Cons: Only useful for 1 year before it breaks down and breaks your back!
Review by equazcion
February, 20 2011
Pros: Very comfortable, just the right firm/plush ratio, reasonable expense over an average mattress.
Cons: Costs a bit more, shipping takes over a month.
Review by deb1ie
February, 13 2011
Pros: Extremely comfortable, relatively inexpensive, high or low profile choice, option to go to Westin Hotel.
Cons: Initial stiffness, unremarkable looking cover.
Review by sheb1
October, 07 2010
Pros: very comfortable. No sagging after a year.
Cons: I really can't say anything bad about it.
Review by stacylo
July, 26 2010
Cons: Hard mattress, not returnable. Not what we expected.
Review by kellycom
June, 10 2010
Pros: Nice covering. Low profile box spring so total height not too high.
Cons: Pillowtop permanently sags, makes "ditches". Also, it's hot.
Review by kirstenj
April, 25 2010
Pros: Very comfy in the beginning, floating feeling.
Cons: Poor wear, expensive.
Review by bill_ranger
January, 06 2010
Pros: Phenomenal Marketing!
Cons: Not so much bang for the buck!