Simmons Optics The Westin Heavenly Bed by Simmons Reviews

Simmons Optics The Westin Heavenly Bed by Simmons

33 ratings (28 Epinions reviews)
Epinions Product Rating: OK
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    Highest Rated Consumer Review by the Community

  • The Westin Heavenly Bed by Simmons: Heaven Neednít Wait

    Jan 17, 2007 by rudixeno is a Top Reviewer on Epinions in Home and Garden
    Rated a Very Helpful Review
    Pros: Plush but firm feel, isolates movement, exceptional value, can try it out for a night
    Cons: Relatively short warranty (10 years)

    Summary: Background Most of us can’t tell you how we spent a particular day in the past unless it had some special significance. For the Xeno family, that day would be October 24, 2005. We woke to warnings that Hurricane Wilma had made landfall on ... read more

  • Sorry to say, but the Heavenly Bed is not so Heavenly

    Sep 13, 2011 by
    Rated a Helpful Review
    Pros: Nice bed for those who don't need lower back support.
    Cons: Misleading.  No back support. Pillow top gets really hot in the summer.

    Summary: I wish I would have done a little more research before I bought my $1400 Westin Heavenly Bed.  Two years ago, my Husband and I decided to upgrade to a better mattress and bigger size.  We chose the WHB due to all the hoop la surrounding ... read more

  • Worth it to have a bit of hotel luxury at home

    Feb 20, 2011 by
    Rated a Very Helpful Review
    Pros: Very comfortable, just the right firm/plush ratio, reasonable expense over an average mattress.
    Cons: Costs a bit more, shipping takes over a month.

    Summary: This bed is wonderful, in fact it's too wonderful, cause in the morning I'm so comfortable I don't want to get out of it. In fairness I'm like that even when I wake up on someone's floor, but this bed makes it all the more difficult. My ... read more

  • The Westin Heavenly Bed

    Feb 13, 2011 by
    Rated a Very Helpful Review
    Pros: Extremely comfortable, relatively inexpensive, high or low profile choice, option to go to Westin Hotel.
    Cons: Initial stiffness, unremarkable looking cover.

    Summary: My husband and I purchased the Westin Heavenly Bed approximately eight weeks ago and the bed was delivered to our home on January 14, 2011.  We bought the bed at our local Nordstroms in Orange County, California.  The store had two of these ... read more

  • Mattress too soft, back pain, and harming marriage!

    Jun 10, 2010 by
    Rated a Helpful Review
    Pros: Nice covering. Low profile box spring so total height not too high.
    Cons: Pillowtop permanently sags, makes "ditches". Also, it's hot.

    Summary: Just adding my two cents. We got this mattress 6 months ago. At first it was great although softer than we were used to. Now, the bed has ditches formed by our body impressions in the pillowtop that never go away. I have lower back pain every morning ... read more

  • The Westin Heavenly Bed by Simmons - Beautyrest or Heavenly Bed, It Is Comfy

    Apr 17, 2009 by
    Rated a Very Helpful Review
    Pros: Reasonable price, excellent comfort and overall durability, movement insulation, 10-year warranty
    Cons: The pillow-top might develop temporary impressions and small lumps, not the cheapest

    Summary: I once was able to try the Westin Heavenly Bed mattress with pocketed coil springs while staying at Westin hotel in LA. At the time, the mattress I had was not exactly top notch and I was really impressed by the level of comfort the Westin's ... read more

  • westin smell?

    Dec 5, 2008 by
    Rated a Very Helpful Review
    Pros: very comfortable, soft yet firm at the same time.
    Cons: Outsourced delivery, not very good at all. Horrible, moldy smell. Incredibly careless customer service.

    Summary: I travel quite a bit for work and pleasure and have found no bed in any hotel equal to the heavenly bed by Westin. I have been sleeping with the sheet ensemble for about five years now and have loved every night in them.  After being married a ... read more

  • Don't Love the Heavenly Bed

    Apr 3, 2008 by
    Rated a Very Helpful Review
    Pros: good stability, initially comfortable, good customer service
    Cons: Not lasting comfort, inconsistent product

    Summary: We had been shopping for a King bed for a long time. I slept in the Heavenly Bed on a business trip and it was lovely. We ordered the HB and the shipping was very prompt. The first few weeks in the bed were indeed heaven, particularly compared to our ... read more

  • Our friends said we would love this bed and they were RIGHT!

    Jul 30, 2007 by
    Rated a Very Helpful Review
    Pros: Soft and firm at the same time, luxurious, a great investment.
    Cons: Delivery company truck broke. Delivery driver didn't speak english.

    Summary: We had been in the market for a new bed since we were first married. We knew there had to be a mattress out there that both of us could enjoy (I like soft, he likes firm) and that we would have to upgrade to the king size mattress because the queen was ... read more

  • Heavenly Bed?

    May 18, 2007 by
    Rated a Very Helpful Review
    Pros: Comfortable, nice cover. Doesn't have to be turned over.
    Cons: PILLOWTOP......should be attached to prevent buckling.

    Summary: I saw the Heavenly Bed in Nordstrom when they were having a sale and I thought it was great. I dragged my husband down there to see it and he said....."If you like it....." So, we bought it. Since that day, I've been very unhappy about this bed. It is ... read more

  • Express Customer Reviews

  • DO NOT BUY!

    Jan 21, 2014 by
    Not rated yet
    Pros: None
    Cons: Sagging 
    Too Firm compared to hotel and floor models
    Poor customer service
    Non Refundable/Cannot Return 

    Summary: I have had horrible experience with Simmons.  We purchased our original bed in 2012 with in 3 months the mattress sagged considerable on both sides of the bed.  We sent the warranty request in and after an independent review were told there is ... read more

  • Beware of ordering from Westin - returns will cost you

    Aug 16, 2013 by
    Not rated yet
    Pros: None
    Cons: None

    Summary: I ordered a Heavenly mattress directly from Westin without having the details of the return policy. When I ordered, I never imagined I'd have to return the mattress. The king size mattress did not fit up our stairs because it doesn't bend like a ... read more

  • No longer our favorite mattress

    Dec 27, 2012 by
    Not rated yet
    Pros: None
    Cons: Begins sagging immediately.

    Summary: We had one of the first Westin Heavenly Beds for years. Decided in September to get a new one- what a mistake. Almost immediately the mattress started to sag. I thought I was imagining it, but the indentations can be seen even with the quilt on the bed. ... read more

  • The Heavenly Bed is Indeed Heavenly

    Oct 24, 2012 by
    Not rated yet
    Pros: comfort
    resilience
    Nordstrom
    Cons: none

    Summary: We've had our heavenly bed for five years now.  Whenver we travel, we can't wait to get back to our heavenly bed as it is the very best bed we have ever had.  It is the perfect combination of support and softness.  Yes, over the five ... read more

  • Brutally uncomfortable!

    Oct 11, 2012 by
    Not rated yet
    Pros: Fine for a guest room; the problems begin with daily use
    Cons: Too soft / no support
    Noticable sagging due to uneven weight distribution
    Expensive

    Summary: It's one thing to sleep on the Heavenly Bed in a hotel...for a few nights, it feels great because it's so much softer than the typical firm mattress.  But the mattress is way too soft for everyday use! The pillowtop is lumpy and I find myself ... read more

  • Do not buy! NOT the same mattress as in hotels

    Sep 4, 2012 by
    Not rated yet
    Pros: none
    Cons: Hump forms in the center and sleep area sags

    Summary: I bought this mattress in a California King in April of 2012. It is September 2012 and I filed a warranty claim because after about 3 months the bed formed a hump in the middle and the two side where we sleep are caved in. I filed the claim and I was ... read more

  • Westin Heavenly Bed by Simmons

    Aug 14, 2012 by
    Rated Show
    Pros: Comfort
    Cons: None

    Summary: One of the most comfortable beds I've ever slept in. The beds at the Peabody and Rosen Hotels are very close. I wish they sold them but as far as I know they ... read more

  • Westin Heavenly bed, not heavenly at all

    Jul 2, 2012 by
    Not rated yet
    Pros: The bed is comfortable except for the pillow top.
    Cons: The pillow top is not well made.

    Summary: We have been sleeping on the "heavenly bed" for 6 weeks and are already noticing that the "pillow top" is bunching up around the shoulder blades making it uncomfortable.  It is impossible to flatten out once it moulds itself, a real ... read more

  • BAD INVESTMENT

    May 9, 2012 by
    Not rated yet
    Pros: Was great for about 2 years.
    Cons: Sagged after 2-3 years
    Expensive for lack of quality

    Summary: Bought the Heavenly  Bed after staying at a Westin and the first 2 years were great but soon after it started to sag and you can feel every time your partner moves. Only had max 3 years good sleep.  We wake up tired and our backs hurt. We are ... read more

  • Please do not buy this bed

    May 5, 2012 by
    Not rated yet
    Pros: This bed is a scam. Not the same bed that is used in the hotels.
    Cons: This mattress has taken a toll on us physically.

    Summary: We purchased a Westin Heavenly bed several years ago and we are literally on our 4TH bed. We continue to call customer service, a man comes to our home and measures the bed for the "latest" sink hole, we then receive our new mattress wih a new sink ... read more

Showing 1-20 of 28 reviews
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