Review by b70dub
January, 16 2014
Pros: Clear images, decent internet service
Cons: Bad programming, tons of ads, overcharges on bill, dismal customer service
Review by roadrep
September, 04 2013
Cons: Price, service, annoying ads on start up.
Review by joneg
June, 10 2012
Pros: The TV pictures were a little clearer
Cons: NO SERVICE...BROKEN PROMISES...$ Charged for nothing
Review by vbonns
February, 19 2012
Pros: None any more. The company has ruined any credibility they had with me.
Cons: Deceptive sales practices, lies and deceit!
Review by bld1969
December, 21 2011
Pros: I get to spend more time on the phone w/Customer Service then w/my family
Cons: There service is not worth the aggrevation
Review by integrity01
November, 16 2011
Pros: Customer Service was adequate
Cons: Deceptive billing practices
Review by ceciliob
September, 09 2011
Pros: When you can get without pixilation good image.
Cons: - No customer support- DVR faulty-Internet router is from 2004
Review by angrymember
September, 08 2011
Pros: Good value when it works
Cons: God help you if there's an outage
Review by elshizzo
March, 22 2011
Pros: The Service itself works [generally]
Cons: ABOMINABLE CUSTOMER SERVICE. STAY AWAY!!
Review by fnadim
December, 30 2010
Pros: Instant gratification.
Cons: Worst customer service ever.
Review by thom5
September, 17 2010
Pros: Great products when they work.
Cons: Worst customer service in the history of customer service!!!!
Review by dmz7
August, 17 2010
Pros: Unsurpassed Picture and Sound Quality that Can't Be Beat
Cons: As soon as you need Customer Service or Tech Support, YOU MAY BE DOOMED !
Review by bonnie4
August, 16 2010
Pros: Clear TV signal (in the beginning)
Cons: Bad equipment, worst customer service I have ever had! Billing is a mess.
Review by dm_nyc
June, 06 2010
Pros: No pros could make it worth having Verizon.
Cons: Unethical billing
Wheel of Fortune luck with reaching correct department
Hostile, verbally abusive phone reps
Review by drhm
April, 15 2010
Pros: If you can get the package to work, the price is great!
Cons: One of the poorest showing of customer serice that I have ever experienced.
Review by g2000ny
March, 27 2010
Pros: quality phone service
Cons: erroneous bill!
Review by lriley5152
February, 16 2010
Pros: Absolutely none.
Cons: Staticky picture; non-existant customer service
Review by inwester
February, 14 2010
Pros: Competitive prices, superior quality, lots of channels, great interface, fast guide and menu etc.
Cons: Nothing really.
Review by opineno
February, 03 2010
Pros: Good and fast Internet access. Good TV quality.
Cons: As soon as you need some assistance, you are doomed. Worst customer service ever.
Review by placidair
January, 19 2010
Pros: Incredible picture.. I mean TRULY INCREDIBLELarge number of stations and on demand are great
Cons: Serious pain to get installedCan be a hassle getting problems fixed
Review by candide08
December, 28 2009
Pros: Fast internet access, as reliable or slightly better than cable
Cons: The TV guide (IMG) is the worst, seriously the worst there is.