Verizon Mobile Phone Service in Jacksonville

Pros: call quality, reliablity, zero entry cost with nice phones, affordable plan for us
Cons: 24 mo contract required, not gsm type phones

We got a Verizon family plan, two phones, for use in Atlanta and Jacksonville, after tiring of the degraded performance we got with Cingular wireless in the same two cities. Even after changing phones with Cingular, the reception was so bad it reminded ...

Pros: good reception
Cons: Unethical treatment of customers

I began service with verizon in January of 2005. I received a new audiovox phone with the start of my new service. In March my phone died. I went to the store and was given a refurbished phone which lasted 3 weeks. I went back to Verzion and was then given a third phone.
On Thanksgiving Day 2006 it died.
This is where Verizon is treating their customers unethically. My original phone had a 1 year warranty from the date of purchase. However, the refurbished phones only have a 90 day warranty. So basically, if you buy a brand new phone today and it dies tomorrow, you've just lost 9 months of your warranty.

When I explained this to the tech who I am sure has heard this many times, he said "Your options are to pay $50.00 and get another phone same model. Or your elligable for an upgrade in two months and you can get a different phone, or cancel service and pay $75.00 cancellation fee.