Whirlpool Duet GHW9400P Washing Machine Reviews
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Whirlpool Duet GHW9400P Washing Machine

238 ratings (225 Epinions reviews)
Epinions Product Rating: OK
5 stars
41
4 stars
14
3 stars
13
2 stars
15
1 star
140
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  • All I can Say Is WOW!!!!!!!!

    Mar 22, 2005 by
    Rated a Very Helpful Review
    Pros: fast work of a boring task,holds over sized items saves time water & electricity
    Cons: price is little high & having to buy HE soap

    Summary: After looking at machines like this for months in our local ads & without doing much homework we ventured out & looked at a few different models of the whirpool brand & a few others such as maytag. After much dickering and major discussion with dear ... read more

  • It's a spaceship!!

    Mar 6, 2005 by
    Rated a Very Helpful Review
    Pros: Outstanding performance, silence, adjustability, multiple options, 1200 rpm spin, energy savings, ease of use.
    Cons: Non-reversible door, HE detergent, mesh bag/tiny items, powder-only prewash/presoak, open door when not using.

    Summary: After agonizing over a whirlpool washer that died after only 7 years, I bought this one based on a consumer magazine rating. No regrets, so long as it lasts longer than its predecessor. This machine is amazing. It operates nearly silently. The cycles ... read more

  • Express Customer Reviews

  • Faulty washer and terrible customer service

    Feb 18, 2013 by
    Not rated yet
    Pros: No pros with this machine. 
    Cons: Negatives are in review.

    Summary: Purchased a new home in November of 2011 and this washer was installed by the builder. It has been 15 months with moderate use (3 person household) and it started having problems. I called a highly reputable repair company and they found a F1-E2 code ... read more

  • DO NOT buy this piece of junk!!!

    Jan 4, 2013 by
    Not rated yet
    Pros: It looks nice
    Cons: - rips clothing
    - stinks, even when cleaned regularly with affresh

    Summary: Rips clothes when they get caught in the drum. Same problem with the dryer. Machine stopped working after just after one-year warranty expired - filled with water and then stopped working and started beeping. Was "repaired" and just saw today that its ... read more

  • Disappointing

    Dec 12, 2012 by
    Not rated yet
    Pros: When it's working, the washer does a great job; including large loads.
    Cons: Undependable
    Expensive
    Difficult to repair

    Summary: My wife bought us a new Duet washer on sale from a local store. The price was high, but so were her expectations. Initially, all of the positive comments about the washer were what we experienced. After about 8 months, the washer intermittently ... read more

  • Buyer BEWARE!

    Nov 21, 2012 by
    Not rated yet
    Pros: I see no benefit to replace a machine after 3 years.
    Cons: After spending this much money to be told it is IRREPARABLE is unacceptable.

    Summary: Last year, the computer board failed on dryer; spent $600 for repairs.  Last week, several "error codes" displayed and washer stopped working mid-cycle.Factory authorized repairman addressed first error code; pump problem. After speding $400 ... read more

  • ABSOLUTELY TERRIBLE!

    Nov 14, 2012 by
    Not rated yet
    Pros: The baby likes to watch it spin around
    Cons: Baby toys provide the same enjoyment for less money.  Supposed to wash, NOT STAIN clothes

    Summary: This is a horrible product and I cannot believe Consumer Reports would give it such high ratings.  I bought it in 2006 when I had my first baby and was happy at first....like maybe the first week.  Nothing in the manual suggesting that you need ... read more

  • Duet breaks after six years

    Nov 1, 2012 by
    Not rated yet
    Pros:
    Was great until it broke - for $800 would expect more than 6 years
    Cons: POS in the end

    Summary: Bearings are shot - $600 to fix - will not be buying whirlpool again... so whadya going to do? Vote with my pocket ... read more

  • Keep putting small holes in the clothes!

    Oct 29, 2012 by
    Not rated yet
    Pros: The machine washes very well and has a good amount of wash options
    Cons: put holes in my clothes and tangle the clothes very bad

    Summary: There is another review about this but I would love to know WHAT keep putting small holes in my clothes, so that i can get it repaired.  I have spent so much money replacing so many pieces of clothing that i have practically bought a new ... read more

  • worst washer ever

    Aug 8, 2012 by
    Not rated yet
    Pros: none
    Cons: torn clothes
    makes a lot of noise
    shakes a lot
    HORRIBLE tech support

    Summary: I purchased this washer two years ago. To start with some of my clothes came out torn. Finally it stopped working after 2 yrs. I guess i will never buy a whirlpool applaince ... read more

  • WHIRLPOOL DUET FRONT LOADING WASHERS

    Aug 6, 2012 by
    Not rated yet
    Pros: nothing good
    Cons: poor quality and workmanship,
    WORTHLESS WARRANTY

    Summary: This product is the most worthless piece of crap ever.  We bought this washer 6 years ago and have had to have it serviced about every 3 months.  The other night the washer was leaking and my husband found the plastic tub had a piece broken out ... read more

  • Faulty Design Leads to Pre-mature Failure

    Jun 17, 2012 by
    Not rated yet
    Pros: Worked fine for a few months - we really liked it, then the noise.
    Cons: Poor design, early failure. bad customer service, over $200 to repair and LOUD

    Summary: the seals start to leak after about a year, causing the tub bearings to fail, the result is a unbearable noise during the spin cycle.Here is a link to a blog I started gathering all of the ... read more

  • Never should have purchased. Looks good, does not do the job.

    May 21, 2012 by
    Not rated yet
    Pros: Looks good. Lots of bells and whistles.
    Cons: Causing excessive wear on clothing. Hard to use. Loud.

    Summary: First machine I purchased simply would not work. Returned to vendor and wish I had not replaced with same model. Purchased when product was new, with no reviews online. Mistake. Impossible to add clorine bleach to washer without using another container. ... read more

  • bad customer service

    May 16, 2012 by
    Not rated yet
    Pros: what pros
    Cons: 1000 dollar peice of junk

    Summary: had for one year today. giant waste of money, i have had 9 service calls on it and it still is not working. whirl pool refused exchange or refund but offerd to sell me extended warranty, at full price.  do not waste your money on this giant tub of ... read more

  • Having to replace washer after 7 yrs

    May 6, 2012 by
    Not rated yet
    Pros: Hot water sanitary cycle, add a garment feature, lots of selection on cycles
    Cons: Didnt last long enough to justify cost, long cycle times

    Summary: This was a good washer while it lasted, though I did not like the length of time to wash (the timer would read something like 49 minutes but at the end of the cycle it would go on and on). I also do not think it washed the clothes as well, perhaps due to ... read more

  • Whirlpool POOR quality

    Apr 10, 2012 by
    Not rated yet
    Pros: Easy to use, worked well, for 2 years
    Cons: Complete failure of the product after 2 years. 
    This type of failure is VERY common.

    Summary: After 2 years of average use for a young couple with no kids, this WHIRLPOOL Duet Sport HT just dies.  The panel that controls everything is "dead" according to repair man.    Service guys says it is very common with Whirlpools and ... read more

  • Whirpool Sucks!

    Feb 22, 2012 by
    Rated Show
    Pros: NONE
    Cons: SEE ABOVE

    Summary: Don't Buy Whirlpool!  This top of the line, front load washer broke down only five years after purchase.  Replacement parts (rear tub and basket) will cost in excess of $1000, plus delivery, plus installation.  Whirlpool refuses to stand ... read more

  • What a piece of....

    Jan 19, 2012 by
    Not rated yet
    Pros: works good at first. looks nice. We were impressed for about year.
    Cons:  too many expensive repairs. Electrical problems such as F-28.

    Summary: We have had our washer for only 5 years, and have had at least 500.00 in repair bills. Now one of the electirical panels have gone out. Wecould take a risk and fix it, but if it's the other one then were are out even more money. PLEASE do not buy this ... read more

  • Not great for big families

    Dec 27, 2011 by
    Not rated yet
    Pros: They fit together well.
    Cons: They fall apart and Whirlpool couldn't care less.  
     

    Summary: I have purchased three duet washers in six years, they fall apart easily and Whirlpool is not in the least bit concerned about customer care.  I was two weeks out of warrenty  on washer number three and they said oh well.  Cost me over ... read more

  • Terrible front load washer

    Nov 29, 2011 by
    Not rated yet
    Pros: Large capacity
    Save on detergent 
    Cons: Frequent repairs

    Summary: To many repairs required within the first year. 6 repairs in one year. Rubber boot is not heavy duty so it needs to be repaired to ofter. Does not handle little ... read more

Showing 81-100 of 225 reviews
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