Whirlpool Duet GHW9400P Washing Machine Reviews
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Whirlpool Duet GHW9400P Washing Machine

238 ratings (225 Epinions reviews)
Epinions Product Rating: OK
5 stars
41
4 stars
14
3 stars
13
2 stars
15
1 star
140
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    Highest Rated Consumer Review by the Community

  • Almost 10 years and counting...

    Jun 22, 2007 by
    Rated a Very Helpful Review
    Pros: Environmentally friendly, many setting for great cleaning results, good looking machine
    Cons: None really. See review for one minor issue.

    Summary: Although there are many other reviews of this product, I felt compelled to write my own since most of the others are negative and I have an absolutely glowing opinion of both this washer and its matching dryer. I purchased the Duet HT washing ... read more

  • Smelly, Moldy, NOT clean Laundry

    Mar 21, 2013 by
    Not yet rated.
    Pros: Looks nice, new technology.
    Cons: Moldy, Smelly, dirty laundry!  DOES NOT CLEAN CLOTHES !  Expensive, does not work.

    Summary: We were thrilled when we bought our house that they were leaving the Whirlpool Duet front load W/D.   Unfortun ately, we learned why it was left behind. It does not clean and leaves clothes smelly, dirty, rancid, and ... read more

  • Whirlpool Duet washer/dryer - A constant aggravation

    Jan 25, 2013 by
    Not yet rated.
    Pros: Has Eco features to save energy
    Cons: Eco features worthless due to re-rinse.
    Clothes tangle constantly
    Drum Light defaults to staying on

    Summary: I was excited my roommate was getting a new clothes washer/dryer with updated features. The existing washer and dryer were fine and were about 12 years old and never had a problem in the years I used it.  But they were wearing and it was time for ... read more

  • This is a DO NOT buy machine.

    Sep 12, 2012 by
    Not yet rated.
    Pros: Uses llittle water.
    Cons: Too many things to list here.

    Summary: This washer has so many negatives. If your kids leave anything in a pocket, you will be calling the repair man.  Since it spins on its side, things get sucked into the side of the machine: small socks, change, toy soldiers, etc.  Also the high ... read more

  • Stopped working after 1 year 10 months

    Oct 6, 2011 by
    Not yet rated.
    Pros: Very efficient, quiet.
    Cons: Proneto fail, very expensive replacement parts

    Summary: My wife and I purchased our Whirlpool Duet washer for $1030 (taxes in) less than 2 years ago from Future Shop. We were under the impression that this was a good name brand and we were willing to splurge to assure quality and efficiency. It worked ... read more

  • Clean Clothes or Water Conservation?

    Jul 29, 2011 by
    Rated a Very Helpful Review
    Pros: Well made machine, very durable.
    Cons: Does not clean clothes.
    Very long wash cycle.

    Summary: I've had this washer for six years. First there was the moldy smell issue, which was easily remedied by keeping the washer door open after use and using lots of bleach in the load, and cleaning the rubber gasket about once a ... read more

  • Dont buy the Whirlpool 9400!!!

    May 26, 2011 by
    Not yet rated.
    Pros: None! it can't even be a paper weight...your papers will get wet!!!
    Cons: Leaks, doesnt clean,shuts off, error codes, big piece of junk!

    Summary: We bought the 9400 Duet set with the pretty blue front on it and thought it was so pretty! However, It was the worst washer and dry I have ever owned!!! We only had it for 5 months and it had so many problems! The washer didn't work right after 5 months. ... read more

  • Love/Hate my washer

    Apr 25, 2011 by
    Not yet rated.
    Pros: Pro: Panel easy to understand and use. Multible options available for wash/rinse.
    Cons: Con: Fussy - seems to get clogged easily and then sets off an error message.

    Summary: Our family is overall happy with our Whirlpool Front Load Duet. We've had it now for over a year with lots of continuous laundry use. More in the summer with extra towels from pool. I like the adjustments I can make for small loads and delicates - ... read more

  • Going downhill

    Apr 5, 2011 by
    Rated a Helpful Review
    Pros: When it works, it works well.
    Cons: When it breaks, it's like a Ford Contour.

    Summary: I used to be so proud, too proud of Whirlpool, until I went to fix one and noticed that the US made product (dryer) was run by a Mexican motor.  I bought the front loader also, and just past a year, the basement was flooded because the big ... read more

  • THIS WASHER SUCKS

    Apr 5, 2011 by
    Not yet rated.
    Pros: NONE 
    Cons: THE MACHINE IS JUNK READ ABOVE

    Summary: I OWN A DUET FRONT LOAD WASHER BY WHIRLPOOL IT IS LESS THAN A YEAR AND A HALF OLD AND THE BASKET AND REAR TUB ARE BROKEN. THIS REPAIR WITH THE $ 800.00 TO $ 900.00 WORTH OF PARTS NEEDED ARE ACTUALLY MORE THAN I PAID FOR THE MACHINE. I CALLED ... read more

  • not so great after having for 2 yrs

    Nov 27, 2010 by
    Not yet rated.
    Pros: when it worked, it is efficient in water usage
    Cons: Poor service, poor support. 

    Summary: We bought this machine after reading reviews on this machine. First two years the machine worked fine with no problems. Then we started getting F11 error codes. After 3 visits from repairman stating problem was due to paper getting caught in drain. ... read more

  • Not So Much

    Nov 12, 2010 by
    Rated a Very Helpful Review
    Pros: Looks nice enough
    Cons: Expensive Repair Bills
    Warranty is an Insult
    Customer Service is Crap

    Summary: We bought the Duet Sport HT Washer in 2008 from a local dealer.  At first, we LOVED this washer, but after today, not so much.  While washing a load of clothes, the wash began to make an unholy noise.  $65 repair bill later, come to find ... read more

  • Maybe its you and not your washer

    Nov 3, 2009 by
    Not yet rated.
    Pros: very few problems caused by manufactures defects
    Cons: most problems are caused by customers not reading the instructions

    Summary: #1 this washer is designed to sit on a concrete floor, not a flimsy plywood floor. i dont care if your house is brand new or not, plywood floors can and will bow,flex,and move up and down. Older homes built with 3/4 or 1" thick real hardwood floors ... read more

  • DUET WASHER: Save yourselves: avoid this SMELLY piece of JUNK!

    Aug 19, 2009 by
    Rated a Very Helpful Review
    Pros: NONE: H.E. savings are severely negated by cost of odor control attempts.
    Cons: VERY EXPENSIVE INITIAL COST,
    STINKY CLOTHES,
    PERMANENT ODOR,
    EXPENSIVE REMEDIES FAIL,
    WHIRLPOOL DOESN'T CARE.

    Summary: Although rated as a High Efficiency washer, you lose more than you save when you have to run it every couple of weeks EMPTY with a special addative to try to combat the MUSTY SMELL! We, too, have discovered the very dirty (and VERY SMELLY) ... read more

  • need to replace washer after 4yrs

    Aug 12, 2009 by
    Rated a Helpful Review
    Pros: looks great, little water consumption, not too noisy, large capacity.
    Cons: mildew smell  (even when left open), useless after 4yrs of normal use, expensive soap.

    Summary: I will admit I did love my whirlpool duet washer before last week. I've owned it for 4 yrs now and then out of the blue, it began to shake and vibrate like I've never heard it do before and then that was it, it basically broke apart from the ... read more

  • Stench in Whirlpool Duet GHW 9400 PL1

    Mar 10, 2009 by
    Rated a Helpful Review
    Pros: Looks good
    Large capacity
    Cons: Stench /sewer smell
    Mold
    Bleach does not disperse properly

    Summary: My unit developed a smell that is particular bad during the drain cycle. - smells like sewage.  I have done the sanitize cycle with bleach, used Affresh many times and tried straight vinegar to try and eliminate the smell.  ... read more

  • don't be afraid...

    Feb 17, 2009 by
    Not yet rated.
    Pros: easy to use
    easy to install if you READ and FOLLOW INSTRUCTIONS
    Cons: My husband would tell you this washer is #$%*@ heavy.

    Summary: I wanted to let those of you who are like me, and really wanted this washer and dryer -- but were a bit scared by the negative comments here to read the advice I was given by a girlfriend who has a similar front load pair. 1. You have to leave the ... read more

  • World's Worst Washer!!

    Jan 24, 2009 by
    Rated a Helpful Review
    Pros: Nothing!!!!!  Unless you like stained clothes of course!
    Cons: Doesn't clean & puts oil stains on everything!  DON'T BUY WHIRLPOOL'S GARBAGE-YOU'LL WASTE MONEY!

    Summary: I had the highest hopes for this washer only to be out over $1200 and sorely disappointed!  We bought this washer in October 2006 and I have had nothing but problems with it! I put clothes in the wash only to have them come out stained and dirtier ... read more

  • Whirlpool Duet 9400 HT Washer - NEVER AGAIN!!

    Oct 28, 2008 by
    Not yet rated.
    Pros: Style
    Cons: Expensive, pedestals extra, washing is so-so,

    Summary: Bought the pair 10 1/2 months ago.  Have always used HE detergent and have gotten the SUD error message a number of times.  Now having the F 11 error message.  Called Whirlpool - very nice lady - scheduled service with A&E the next ... read more

  • STINKY, MILDEWY CLOTHES!!!

    Oct 1, 2008 by
    Rated a Helpful Review
    Pros:

    Cycle choices, HE, Looks nice, Large capacity


    Cons:

    Vibrates, Noisy, Mildewy, Smelly clothes, RUDE customer service


    Summary: So, we purchased the Whirlpool Duet Washer & Dryer in March 2005...it was a brand new product and every sales person we spoke to, spoke very highly of these products.For the first year, we had absolutely no problems at all. BUT, literally, ... read more

  • Don't do it...

    Jul 30, 2008 by
    Rated a Very Helpful Review
    Pros: The tree-hugger status of owning "energy efficient" appliances... other than that, nothing.
    Cons: Insanely long cycle times, outrageous price, lack of real energy savings, frequency of unbalanced loads

    Summary: I am very disappointed with this washing machine. Maybe I just got caught up in the front-loader hype. This washer only fully spins maybe a third of the loads. The other two-thirds of the loads I either end up putting in the dryer dripping wet or ... read more

Showing 1-20 of 225 reviews
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