Wing Little Giant Ladder System 13

23 ratings (20 Epinions reviews)
Epinions Product Rating: Very Good
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    Highest Rated Consumer Review by the Community

  • For once the infomercial is right.

    Mar 25, 2005 by
    Rated a Very Helpful Review
    Pros: It really does everything they say, and it actually has replaced all my ladders.
    Cons: The price. But if you play with it first, you'll be a convert.

    Summary: I'd been watching the infomercial for the Little Giant for a few weeks and been thinking "that's a good idea but it's kinda expensive". Then we went to our local annual home and garden show, and sure enough, there was a Little Giant stand there. This ... read more

  • My new Revolution XE M-22 Broke in 2 months

    Apr 5, 2010 by
    Not yet rated.
    Pros: Otherwise works as avertised.
    Cons: CAUTION: Anyone with this ladders should check that orange plastic Rock Lock backing/fastening plate immediately!!!!!

    Summary: I purchased my LG Ladder, the Revolution XE M-22, 01-15-10 at the Tampa RV show. To day, 04-05-10, I was setting it up as a straight vertical system....running the extension rungs out...then hit the orange "Rock Lock" to lock it in place....when the ... read more

  • Some good news and some bad

    Apr 8, 2006 by
    Rated a Very Helpful Review
    Pros: sturdy A-frame, great on stairs
    Cons: extremely heavy, expensive, very hard to handle, "bouncy" as extension ladder

    Summary: I purchased the 26 foot model because I have several difficult to access areas around my home (a staircase with a 12 foot ceiling and a tiny floor area that will not accomodate the base of a regular A-frame, high eves etc.). I also have a terrible ... read more

  • My first infomercial purchase and I LOVE IT!

    Jan 22, 2006 by
    Rated a Very Helpful Review
    Pros: sturdy, well built, works like it should, versatile
    Cons: expensive, a bit heavy but not bad

    Summary: I was skeptical. but I kept watching. My son "made" me call, and now I'm the proud owner of the LITTLE GIANT! First off, I'm a perfectionist, which is a terrible plight to go through life with. Very few things satisfy me 100%. Does the little giant? ... read more

  • Very Satisfied

    Nov 23, 2005 by
    Rated a Very Helpful Review
    Pros: compact, very stable with leg leveler
    Cons: price

    Summary: I contemplated the Little Giant for several years and after my old ladders became unstable I spent the money to purchase a Little Giant. This ladder replaced three old ladders including a wooden extension ladder that was over 100 pounds. Replacing ... read more

  • Would an infomercial lie?

    Apr 1, 2005 by
    Rated a Very Helpful Review
    Pros: Sturdy, functional, made in USA
    Cons: Heavier, spendy, embarrassing to admit to watching infomercials

    Summary: This is the one item that I have bought off of an infomercial (Okay, my wife bought me the Beavis and Butthead DVD too). I've watched the TV ads for about 6 months before I started getting interested. Then one day the natural gas guy showed up at my ... read more

  • Good compromises

    Oct 31, 2004 by
    Rated a Very Helpful Review
    Pros: Easy to extend, change configuration and collapse. Stable and solid.
    Cons: Heavier and bulkier than smaller ladders - it won't replace my small ladder.

    Summary: I ordered the 17' Type 1A (300lbs rated), leg extension and platform. I got them in the mail yesterday and tried them out today. First I tried it where one side is perpendicular to the ground and the other is angled. I was on my patio on the second ... read more

  • Little Giant ladders-great innovation!

    Jun 21, 2004 by
    Rated a Very Helpful Review
    Pros: solidly built, everything they say it is, instills confidence in perching above the ground.
    Cons: THEIR CUSTOMER SERVICE LEAVES MUCH TO BE DESIRED!

    Summary: How does one get excited over a ladder? If a ladder isn't one of your everyday tools then its tough to get excited--UNTIL--you fall off of one! Then you have to climb back onto the ladder to finish your project. Fear grips you and then you start to ... read more

  • Express Customer Reviews

  • Poor Customer Service and Worthless Warranty

    May 22, 2013 by
    Rated Show
    Pros: Designed in America
    Cons: Made in China, Poor quality, Poor customer service and poor warranty

    Summary: I purchased ladder just made my 4th payment on credit card and used it maybe 6 times.  "Quad Lock" fell off.  Pin fell out and it came off.  I was told that they would not cover under warranty due to "wear and tear".  ... read more

  • one star for the company (Minimum) Three for the ladder. Avg 2

    Dec 14, 2008 by
    Rated Show
    Pros: It really looks nice
    Cons: Broke my back and heels Wing does not take responsibility.

    Summary:   I had a Little Giant Ladder collapse under me when I was on the 16th rung in a ladder store showroom while the salesperson was giving me "safety training". He had set up the part that failed. Two crushed vertebrae, one crushed heel, ... read more

  • great ladder for around the ranch

    Oct 24, 2006 by
    Rated Show
    Pros: Solid, safe, versatile
    Cons: More expensive than the usual ladder

    Summary: If you have a large property and need a bunch of ladders the Little Giant will work for you. It's very solidly built so yes it's heavy. But at 6'3" 230lbs. with big hands that's not a problem for me. In fact it's the first ladder I've ever felt really ... read more

  • Check your billings

    Jun 2, 2006 by
    Rated Show
    Pros: solid, strong
    Cons: expensive, poor service

    Summary: I bought a 22ft ladder and have used it a few times.I am please with the sturdiness, though it is heavy and awkward for small jobs. My issue is more with the billings and service. I made 5 payments (proven by my bank electronic statements) They had no ... read more

  • Wing nut system

    Apr 4, 2006 by
    Rated Show
    Pros: well built
    Cons: equipment not designed to be permanitly stored/attached for use as needed

    Summary: While this is one of the BEST ladders I have ever used the designer must have NEVER used a ladder before-The ladder is PERFECT in every way except one--with a LITTLE thought the ladder could have been designed to permanently have the leveler (for uneven ... read more

  • Not so practical

    Nov 18, 2005 by
    Rated Show
    Pros: Compact.
    Cons: Can't raise it when fully extended. Too heavy for routine use as a step ladder.

    Summary: I bought this ladder as a replacement for an 8-ft step ladder and a 20-ft extension ladder. I sold my other ladders before I really put this one to good use. BAD IDEA. As others have noted, it is SO HEAVY that you'll soon be purchasing a light ladder ... read more

  • Poor, Poor Customer Service

    Nov 6, 2005 by
    Rated Show
    Pros: Seems strong but yet mine came damaged.
    Cons: Customer Service, Weight & Price and of course that it came damaged!

    Summary: Bought the LG Model 17 and it came to me damaged. One of the rungs was damaged (dented). When I called customer service (Margie), she told me that I would have to pay to ship the ladder back because I did not call within 5 days of receipt. I hadn't ... read more

  • Little Giant 1A Model 26

    Sep 29, 2005 by
    Rated Show
    Pros: Excellent workmanship and finish. Works as advertised. Solid as a rock.
    Cons: Price.

    Summary: I recently purchased the Little Giant Model 26 Ladder System. Storage height is 6ft 7in. As an A-Frame it goes from 6ft to 11ft and when extended goes from 13ft to 23ft. The weight is 54lbs. In addition I purchased a leg extender and an extra work ... read more

  • large ladder for little storage space

    Aug 18, 2005 by
    Rated Show
    Pros: Good quality all in one ladder. Perfect for stairs.
    Cons: Expensive, heavy and hard to adjust.

    Summary: I purchased the 22' version. I searched for the best price online after watching the informercial. The informercial is misleading though by making it look simple to change/extend without effort. Funny thing is: I'm painting the kitchen right now ... read more

  • International buyers get MADE IN CHINA CLONE

    May 11, 2005 by
    Rated Show
    Pros: Easy to use. Versatile
    Cons: 26 Foot model requires brawn. Heavy as heck. Not for smaller people.

    Summary: I purchased the 26 foot model. It's clearly stamped: MADE IN CHINA. Customer service tells me that due to the overwhelming demand for the product, they have set up a plant in China to provide the product to their international buyers. So much for ... read more

  • Little Giant Model 22

    Mar 10, 2005 by
    Rated Show
    Pros: Awesome product
    Cons: NONE

    Summary: I would say this ladder is exactly like they say in the infomercial. Its strong. light, versatile. I'm very pleased with this ladder. I really can't say much more than that. It does take a while to get customer service on Mondays and ... read more

  • back breaking

    Aug 24, 2004 by
    Rated Show
    Pros: very versatile
    Cons: weighs a ton (figuratively speaking)

    Summary: I don't care how versatile this ladder is. It's way too heavy to be practical! Also, customer service leaves a lot to be ... read more

Showing 1-20 of 20 reviews
 


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