10" 18v 2 In 1 Grass Trimmer/In Line Edger

Pros: Their customer service was polite and nice.
Cons: They have horrible customer service. No follow through.

I don't often write reviews but I am so upset with Worx. My wife bought the WORX weed trimmer as a Christmas gift in October of 2007. The product came broken. I contacted the Customer Service department to first exchange the unit and later to return ...

Pros: Easy to assemble, handle adjustment, lite weight.
Cons: Small spools, no auto feed, line to short, dull cut.

My husband and I decided to return WORX GT $126.11 due to auto feed doesn't work, small spools, and line feed to short. We would have to manual feed after each use. Edger or trimmer doesn't cut precisely. Assembly was easy and features are great (weight, handle adjustment, guard) For returns you must pay for shipping & handling.
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