Xoom

33 ratings (32 Epinions reviews)
Epinions Product Rating: Very Good
5 stars
16
4 stars
4
3 stars
2
2 stars
2
1 star
8
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  • liars

    Jun 8, 2012 by
    Not yet rated.
    Pros: none
    Cons: liars
    dedeptive
    fake rules 

    Summary: I initiated a transfer of $2500 to my indian NRE bank account. before confirmation page I saw a message that said that Reserve Bank of India (RBI) regulations do not permit transfers to NRE accounts so I stopped and called them. their rep told me that I ... read more

  • XOOM Money Transfers

    Aug 24, 2011 by
    Rated a Helpful Review
    Pros: Very user friendly, quick & easy, and fast response.
    Cons: TRUE charges are hidden.  They take a % of currency exchange.  Extremely expensive.  

    Summary: I have used XOOM many times and it is very fast and very convenient.  The money hits the account usually within a few hours.  It is very user friends and extremely simpe to use.  The thing I do not like about it is that XOOM has hidden ... read more

  • Is good as long as you dont need support

    Aug 23, 2011 by
    Rated a Helpful Review
    Pros: Easier to send online than in a store .
    Cons: Xoom does not leverage their agreement with their partners to stop hidden fees.

    Summary: They say that there is only a $4.99 charge to send your money.  However, the bank in the receiving country is charging excessive fees for every transfer and when calling Xoom to ask why they can only say they will contact their partner.  After ... read more

  • Express Customer Reviews

  • "we cannot confirm your profile"

    Jan 31, 2014 by
    Not rated yet
    Pros: Cheap, seems to be well known, good website, easy signup. Has apps on phones.
    Cons: Some bug in their account verification profile

    Summary: They won't allow me to transfer any money. "We cannot confirm your profile. Please use another money transfer service." It's a transfer from my bank account to my own bank account. I have no clue what is wrong about my profile and they will not tell me. ... read more

  • Bad Service

    Aug 23, 2013 by
    Not rated yet
    Pros: None
    Cons: Undependable, your account can be dropped without warning

    Summary: My account was dropped and no reason was provided.  If I did something in violation of their rules, I want to know.  These people will not tell ... read more

  • Total Frauds...Never use xoom

    Mar 15, 2013 by
    Not rated yet
    Pros: No pros
    Cons: Worst customer service
    Total frauds
    Unreliable
    Extremely slow
    Unprofessional

    Summary: They are total frauds...they would commit to make the transaction within 24 hours...then after making the transaction they would use your money and will not deposit to the recipient...worst customer service...the customer service reps doesn't even know ... read more

  • bad service and worst customer service

    Nov 22, 2012 by
    Not rated yet
    Pros: If you use once don't have to worry about using again
    Cons: Deceptive, never send the referral reward, exchange rates are not good THE WORST Customer service

    Summary: They are not as fast as they claim. They hold and use your money. The rates are not the ... read more

  • Very happy with Xoom money transfer

    Sep 26, 2012 by
    Not rated yet
    Pros: Easy to use website
    Friendly staff
    Secure site 
    Competent
    Economical
    Super fast transaction
    Cons: Cannot transfer money for business purchase

    Summary: Recently, we sent some money to a family member who lives in the Philippines. We had researched the various ways to do that, securely, and decided to use Xoom. Our previous experiences with a different money transfer company were secure, but expensive. ... read more

  • Tricky and bad service.

    Jul 26, 2012 by
    Not rated yet
    Pros: Quickly set up. Easy transfer.
    Cons: Too easy transfer. Lack of service. Feels sneaky.

    Summary: The quick-transfer option is easily set up and easily accidently chosen.They call to confirm, but do not mention the amount you are about to confirm, this way you might not confirm your scheduled transaction but your accidently chosen ... read more

  • Truly simple and incredibly fast

    Jul 10, 2012 by
    Not rated yet
    Pros: fast efficient and excellent value for money
    Cons: transaction limit of $2999. What on earth can I buy with $2999 :(

    Summary: I do not usually bother to write reviews but having just used XOOM for the first time to transfer money from the US to the UK I feel I have.  Other sites I have tried to use in the past want you to jump through hoops and provide scanned copies of ... read more

  • Useless service

    Jul 5, 2012 by
    Not rated yet
    Pros: 24 hour customer service
    Cons: Zero transparency, and no explanation of the refusal for service. Extremely difficult to use.

    Summary: I was able to use this service once to transfer money. On a subsequent try, my transaction was cancelled. No recourse, no explanation. I was just told 'you need to use another money transfer service'. I do not recommend this service to ... read more

  • Easy and quick way to transfer money to india

    Jun 27, 2012 by
    Not rated yet
    Pros: Easy to sign up and transfer
    Cons: none so far.

    Summary: I have been frustrated with money2india recently, for errors it throws out when i try to transfer money. "you can not remit more than USD 0 per day in one ACH account."So i searched the net, and also was ... read more

  • XOOM Global Money Transfer

    Jun 6, 2012 by
    Not rated yet
    Pros: Fast Transaction. User friendly. Transaction Tracking is good
    Highest Exchange Rate Lock.
    Cons: Exchange Rate Lock, Only 12 transactions with your foriegn bank p/a.
    Maximum 2500$  per transaction.

    Summary: One of my friend refered XOOM.I used Xoom thrice to transfer money from USA to India. Money reaches my indian bank within a day. So fast. I like XOOM very much. Trust Worthy. Certified by TRUSTe Online Certified Partners.I highly ... read more

  • Easy, convenient, great service

    Sep 8, 2011 by
    Rated Show
    Pros: Easy, convenient, hassle-freem, quick.
    Cons: I wish Xoom would expand their service and replace paypal.

    Summary: I love Xoom. I have been using them pretty much monthly for well over a year (maybe longer) and have never had a single problem. Highly ... read more

  • the right place at the right time!

    Aug 27, 2011 by
    Rated Show
    Pros: the only way.
    Cons: no cons.

    Summary: fast, convenient,hazzle free and my niece received the money quicker the before!!!...what more can I ask for?!!! xoom i love ... read more

  • using XOOM

    Aug 27, 2011 by
    Rated Show
    Pros: fast, good exchange rates, trustworthy, locked exchange rates, no need to register US bank account.
    Cons: exchange rates are a little less than the prevailing market rates.

    Summary: good service- usually it takes 2 days to have the money credited to the beneficiary.great locked in exchange rates.trustworthydon't get confirmation email when money actually gets ... read more

  • Xoom Transfer

    Aug 26, 2011 by
    Rated Show
    Pros: Fast and transfer your Money to India in one day after first transfer.
    Cons: Limit is only 6000/month which is bad :(

    Summary: Reliable and fast .. Transfer limit restriction is only 6k/month which is negative point and for increasing limit they need the person should have heavy salary packet  like 10-15k/month. why can't they consider the savings which can be ... read more

  • XOOM Good sevice for wire money

    Aug 25, 2011 by
    Rated Show
    Pros: Faster than go outside
    Cons: I don't have any problem.

    Summary: I using this service for a year and I like'itits faster,cheaper and safe. Thank's for the best service you give,as.For the people do not like,it, they have to lernhow to use the ... read more

  • Xoom Review

    Aug 25, 2011 by
    Rated Show
    Pros: Easy to use website, fast and efficent tranfer of funds to the UK.  
    Cons: none so far

    Summary: Xoom is fast and efficient. I use it every month or so. The funds hit the UK account withion 2 hours. The exchange rate isn't the best, but it is compareable to the regular banks.I have used Xoom about 6 times now and I'm really happy with speed ... read more

  • Great service...

    Aug 24, 2011 by
    Rated Show
    Pros: Easy
    Cons: Customer service

    Summary: Never knew sending money to India was so easy and convenient...but customer service is not promising...i have tried reaching them to increase my account limit but no ... read more

Showing 1-20 of 32 reviews
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