Fidelity Investments 401K Services

Pros: good customer service, easy to manage accounts
Cons: High fund fees reduce returns, High Transaction fees, Many better funds are not available

I rolled over 84K last year to Fidelity Advisory in June 15. They have nice people at all offices. I was served by nice lady who talked me reviewed my current status and created Investment Strategy. This is the most stupidest thing you will do if you ...

Pros: Best Index Funds, Easy to Use, Face to Face Reps, Small Business Friendly
Cons: Poor Educational Materials, Fund choices vary and many will steer you away from the good.

What will you be doing when you retire? Retirees are usually very wealthy with hordes of money to burn. It's common for them to drive expensive luxury vehicles to their country clubs where they trade in yachts as they discuss the deal with thousand ...

Pros: Sounds like great customer service and easy to manage accounts.
Cons: High fund fees reduce returns, sometimes actually negating any benefit a 401k provides.

My situation is this - I have recently accepted a position which uses my MBA degree as well as my previous experience. The company where I accepted the position offers a 401(k) through Fidelity with no contribution matching. Now I realize customer ...

Pros: Fidelity has a good fund family
Flexible investment controls
Cons: Probable multiple use site, and it shows

There is little choice in your 401k provider, the decision is generally made by your employer. You also have little control over the subset of features at your disposal, so this review is of dubious value. Having said that, Fidelity is the 401k ...

Pros: Reduced headaches. Eases administration for HR/Payroll personnel. Easy for employees to use.
Cons: Some communication hiccups from an administrative standpoint.

As a Human Resources professional, my experience with Fidelity is from two sides: administrator and ...

Pros: Secure site, updated nightly, easy to navigate and use
Cons: Haven't found one so far

I recently joined a company who uses Fidelity as their 401K plan manager. From the moment I was eligible to participate in the 401K plan at work, I was able to log on to the Fidelity web site, set my password, and review the investment options available...

Pros: Excellent internet site, Great phone support
Cons: Website still needs some refinements to make it quicker

Fidelity is a very helpful provider for 401(k) services. Their technology is very good. They can help you convert your system data to a format that they can use. This helps because a lot of the information you would want to send takes just a few...

Pros: Online Control Of Your Own Account
Cons: System down once a week for updates.

One of the biggest advantages of the Fidelity Investment 401K Services is the fact that your employees and/or you can access your account via the internet. All funds are based on a daily basis at their closing of the market. The system is updated...

Pros: These guys know what they're doing
Cons: I don't have an account there anymore.

My 401 was with Fidelity for like 8 to 10 years. There was some room for improvement... I suppose, but not much. It would have been nice to have had more investment choices. Also, they had this strange problem with buying straight company stock for...

Pros: great research tools, easy to use and understand
Cons: need more choices

The two smartest financial decisions you can make are to buy a home and to invest in a tax-deferred savings plan. If you think social security (and its 2% return rate) is going to allow you to retire in the lap of luxury you are sorely mistaken. This...

Pros: Easy to get at information, web/phone/mail all work
Cons: None known

Fidelity understands how to do 401(k) administration right. The information I want is all available via the methods I want to use. Whether by phone, Internet, mail, or FAX, I can get up-to-date reliable information very easily.

My current...

Pros: Their telephone support people are friendly and helpful
Cons: Their website is terrible and confusing

I now have my IRAs with Fidelity, but not for long.

Their website is - by far - the most confusing and slowest of any financial institution I have encountered.  Either their IT department is run by idiots, or the company thinks that they can make more money by keeping their customers confused.  Either way, I look forward to yanking my money out.

Pros: Website is generally up. Most of their cust. svc. is American/English/friendly.
Cons: Restrictions, Lack of choices, fees.

I've used Fidelity/401k svcs through my employer for years. And generally they've been nothing to write home about. As an astute investor I first am underwhelmed by the funds available to me. I've been told this is my company's issue and not Fidelity. I don't really buy that because I believe it Fidelity made a good sales pitch I'm sure people would consider.
I also feel like I'm getting "fee-d to death". From the "high activity fees" I incur from changing/balancing my portfolio more than 2x a year, to the fees on their sucky mutual funds. I honestly cannot see how, when discount brokerages charge $20-30 to buy/sell a mutual, that Fidelity charges $75, PLUS will suspend your trading if you "trade too much". I don't know how much that is--but it's frigging ridiculous.

HELLO FIDELITY--IT'S **MY** MONEY!

I think there are certainly better options available to businesses. I've used 20th Century and their choices seem much better. I also think Vanguard would be a strong choice, but have no experience with their institutional side.

And to comment on the HR person who likes them "cuz it's easy".. egads, HR people are morons.

Pros: online access
Cons: no help in managing plan, fidelity is not responsible for their own mistakes.

Account exec does not know how testing is done and answers to the questions you get are not true. Testing/legal department does not want to talk to account execs. There is no way you can get even extension number to call you account rep directly. You won't get anything from them in writing, so if they did something wrong they are not liable. It is not a service for small company with 6 people with 3 owners. After paying money I would expect professional answers to my questions instead of notifications after deadline passed that we made excess contribution and have to pay 10% penalty. The whole service is a joke and will just eat your money.

Pros: Lower costs for investors
Cons: Only if in an employer-sponsored plan

In April 2005, Fidelity modified the fund agreements for most all 401(k) type purchases to eliminate front-end fees available through employee plans. In a few cases, there are still small back-end fees ("CDSC's"), but only for selling shares in the first year.

The prior line of commentary was certainly accurate and useful for investors considering Fidelity funds in their 401(k) plans prior to that date, but not now.

Note, however, this benefit applies to purchases through 401(k) plans and not IRA's - Rollovers, Roth, SEP, or others.