ADP PC/Payroll for Windows

Pros: Adequate all-purpose system; multistate tax deposits; integrated payroll and HR
Cons: Inconsistent service, complex system

We’ve had ADP’s PC Payroll for Windows product for about 3 years now and I believe that it is the best choice for a medium-sized payroll where employees are based in multiple states. ***Update, September 2005************************** ...

Pros: They offer a lot of nice programs (timeclock, 401k) seem like an innovator.
Cons: Too large, service isn't personalized, won't stand behind their mistakes, very costly.

I have been doing payroll with ADP since 2001. I've never felt that the quality of the service matched the amount that I was paying. I've also noticed that the costs for my services kept increasing significantly. I never bothered to look because I ...

Pros: not much of anything
Cons: clunky and counter-intuitive, works only with IE

The company that I work for has been using the ezlabor component for about a year. I have to say that I have found it to be among the least user-friendly web-based apps that I have encountered. For starters, the application will not work with Firefox ...

Pros: None
Cons: Inaccuracy, poor service, "our way or no way" philosophy

ADP wooed me away from Paychex with promises of lower costs and a better web-based product. This is the worst professional decision I have ever made. After switching to ADP in the beginning of Feb 2007, we haven't had a single payroll run without ...

Pros: Other companies do exist!!!!
Cons: They haven't gone out of business ( YET )

A.D.P is supposed to be one of the most professional and best known payroll service in the U.S. This is only because of a wide effort on their part to be aggressive marketers. If you are a small business, shop around their are way better...

Pros: True Experts, Easy to use systems, training, integration of products, sales force
Cons: They send out a ton of information, newsletters, mailings, email, surveys, telemarketing.

I have worked in the payroll industry for 15 years and can tell you without hesitation that ADP is by far the best payroll service available. The company I work for today has about 220 employees in 3 plants in Indiana and Ohio. We are considered to be ...

Pros: Payroll and Human Resources Together
Cons: Poor Support System

I've work with the ADP products for over 5 years and I've been far from impressed with the software or the support that I have been given from ADP. I'm a manager of a payroll department that pays over 8000 employees across the United States. We started...

Pros: Accuracy, Timeliness, No Problems with Tax Filing
Cons: One-size-fits-all Doesn't. Poor Customer Service with no Follow-Through

We are a small company with 225 employees in 2 states, but our payroll policies are far too complex for ADP to handle. The worst problem is having two payroll groups: hourly employees paid weekly & salaried employees paid semi-monthly. ADP can't handle...

Pros: Good interface and support
Cons: "Autopay"

This is a review of ADP's PC Pay for Windows or 'PCPW' for short.

PCPW is ADP's Windows based payroll management software. It will support 1 to 5,000 employees (it could do more, but my personal experience was up to 5,000 employees) very...

Pros: Strong sales force
Cons: Poor service, many mistakes, slow response, moderate costs, only okay reporting materials

I recently switched to ADP from Intuit Payroll. I was sold on the fact that they handle the workers comp insurance and get lower rates for that. However, I have to say I was with Intuit for over 3 years without a single problem. I have been with ...

Pros: Well developed software; easy enough to use but powerful enough to deliver
Cons: Price; Additional Features

ADP Pc/Payroll for Windows tied with ReportSmith and SuperData Access has been an extremely powerful tool for all of our reporting and payroll processing needs.

ADP provided timely and fast 24 hour service for payroll delivery, while also...

Pros: On time shipping of payroll by way of UPS
Cons: Everything else.

ADP twice tried to pull money out of our tax account on the wrong date. We keep our payroll account empty until payday. We had a problem once with an employee scanning a check and emptying the account. We do the same with our tax account to avoid the ...

Pros: complain and get a free payroll

Cons: Everything Else!

We chose ADP for payroll when moving away from a PEO (ADP TotalSouce) because their systems and reports were similar and I was already used to them. It was very clear from the start that it was a mistake, though ADP TotalSource and ADP are part of the ...

Pros: Reports and taxes!
Cons: Customer support and customizing features

We decided to stop doing in house payroll and looked around for payroll vendors who were offering payroll services. We had an ADP representative come in and give us the presentation that was pretty informative, but obvious that the representative was...

Pros: Online data entry, reports always available
Cons: ADP won't take financial responsibility for an error they admit making.  Limited to IE

ADP acquired us as a client in mid 2007 when they bought the portion of Intuit that had been our payroll processor. We are a small company, 7-10 employees. Recently I received an IRS notice saying I had failed to file my 2007 FUTA form. I contacted ADP. ...