Review by ashers84
December, 18 2013
Pros: Up-front, Timely, and responsive!
Review by mavenomics
November, 17 2013
Cons: incompetence, overcharges and fraud
Review by juststoppingby
July, 30 2013
Pros: They got back to me pretty quickly.
Cons: They didn't provide any useful information.
The response the provided included inappropriate content.
Review by oldguy1282856
January, 15 2013
Pros: Not a single thing.
Cons: Continual errors in payroll and retirement account management. Paychex causes more work than it saves.
Review by happy_angie
January, 15 2013
Pros: It's cheap.
Cons: Horrible customer service.
Review by chickinct
October, 23 2012
Pros: Employees are polite but clueless.
Cons: Unorganized, poor website, no communication between depts.Poor service
Review by commence44
August, 16 2012
Cons: Plans change consistently with ones with higher management fees.
Review by kristalght
August, 13 2012
Pros: Supports Mac
Cons: Can't self manage benefits or PTO
Poor conversion - lots of spelling
Review by sally987654321
July, 05 2012
Pros: They are based in the United States of America.
Cons: They are unable to get employee information correct.
Review by winkwink
June, 08 2012
Pros: If/when your account is working its very convenient. The customer service people are nice.
Cons: Cant use your account
Way to much paper work
Review by jazmine1
May, 10 2012
Cons: there was nothing positive about their services.
Review by jmskng
May, 04 2012
Pros: -Processes payroll quickly
-Offers a lot of services
Cons: -Can't deliver the service they promise
-Makes a lot of mistakes
Review by eng-consultant
April, 25 2012
Pros: My payroll is processed each month correctly.
Cons: Broken promises. Not any cheaper than ADP.
Review by daven26
March, 29 2012
Pros: Didn't have to take care of my payroll
Cons: Everything else that I didn't list above.
Review by bgarwood
March, 15 2012
Review by clutch730
March, 13 2012
Pros: Nothing. Nothing whatsoever.
Review by speedteacher
February, 10 2012
Pros: I liked them paying the taxes.
Cons: Salesman misleading. No written info. Company keeps trying to sell me more stuff.
Review by accountabe
January, 25 2012
Cons: All of the reporting, unaccountability.
Review by theaccountant
January, 13 2012
Pros: Below average service
Cons: Unethical, unscrupulous
Review by jbeadle14
December, 29 2011
Pros: We signed up based on our accountant recommendation and have been extremely satisfied.
Cons: Downside to is we get calls from them regarding other services they want to sell.
Review by paychexscam
September, 20 2011
Cons: Bad Customer Service, Hidden Fees, SCAM