Airborne Second Day

Pros: They got my package to me in 2 days!!
Cons: They left it on my doorstep even though I was home!

Last week I finally broke down and let my hubby get a cell phone. I didn't really see the point in it, but he seemed to want one VERY badly, so I gave in. We have actually used it quite a bit more than I figured we would.

How does this tie...

Pros: Airborne can deliver
Cons: You may not be getting the service that you think you paid for!

Airborne Express has given me fits over the years, and fortunately I normally receive my packages by UPS. However, Airborne 2nd day, may not be what you think you are getting, or paid for.

Recently I placed a catalog order, and when I was told...

Pros: Reliable 2nd Day Service, Often delivered Overnight, Good Rates, Good Customer Service, Fast Insurance Claims
Cons: Infrequent lost/misdelivered packages

Airborne Express has been one of the most influential shipping companies in helping by business to succeed. They have excellent shipping rates and deliver packages in lightning speed.

I ship most of my packages, approximately 200 per month...

Pros: fast service, never lost a package
Cons: service so fast that they leave before you know they are there, and miss them!

Ok first off I know I shouldn't write when I am upset, but I can't calm down and writing is therapeutic to me. This is the 15th package in little over a year that I have had problems, with Airborne Express, delivering to me. They claim they come and...

Pros: Price, Reliability, Customer Service
Cons: you won't see them advertise as heavily as their competition

I have had several packages delivered to me thru Airborne Overnight.
Each of those packages were delivered in a timely manner, given the circumstances. In the first instance, the company that had shipped the package to me had given an incorrect...

Pros: Are You Kidding?
Cons: Everything

Airborne's 2nd day service very unreliable in rural areas. I own a video store and require my movies delivered so I can rent them on street date, which is normally tuesdays. My supplier only uses airborne. My supplier has moved my shipment dates to the...

Pros: the logo is attractive...
Cons: spotty service

I'm a freelancer and I had purchased DSL service and the provider was sending me their modem port via Airborne Express. Not unmindful that it was being shipped while there were snowstorms blowing across the Midwest, I was absolutely will to be flexible...

Pros: good reputation
Cons: poor customer service, late delivery

I like to order products off the internet, especially if I can get free shipping. Recently, I placed an order with a sporting goods site for a new golf club. The site offered free second day shipping via Airborne Express, and I was happy to accept it....

Pros: Punctuality
Cons: can't think of any

Well as a Dell computer owner, I have dealth with Airborn Express (AE) on a number of occassions. First when I actually got my computer, then when I needed to have the monitor replaced, the speakers replaced, and multiple modems replaced (all under...

Pros: none
Cons: They sure deliver, but never on time.

I've have used airborne express twice and had bad experience both the times.
It usually reaches your area's distribution point promptly in 2 days, but they take 2 more days to deliver to your door step (and not to your door).
The first time...

Pros: They answer the phone quickly (that means don't buy their stock)
Cons: They don't deliver when they promise...consistently.

I can't imagine why any reputable company would use Airborne for their shipments, but Dell does. I ordered a monitor and paid extra to have it here before the Thanksgiving holiday. Well, it wasn't to be. So, now (yes I know this isn't the worst thing ...

Pros: Customer Service answers fast.
Cons: Drivers give false delivery reports.

My Brother sent out a box via Airborne Express he paid extra for Saturday delivery. The box contained Christmas presents for my children. I stayed at home all day Saturday waiting for the delivery and nothing. 6pm came I checked the website for status of...

Pros: Great customer service, great website, competitive price
Cons: None

I'm just your average Joe (although my mother doesn't think so), but after dealing with Airborne Express, I feel like a King. At a time when I've felt that quality of service is declining at a fast rate nationwide, dealing with Airborne Express was a...

Pros: Secure
Cons: Secure if you can actually get your package.

In the interest of fairness I will begin by saying that Airborne's policy of mandatory signatures at delivery is there to protect the customer and I understand and accept this. However, perhaps they should reconsider how their delivery folks enforce this...

Pros: Less expensive
Cons: Where's the beef? Who knows where the @Home package actually is?

I ordered a computer from Egghead.com and I was happy to see Airborne @Home (2nd day) as the shipping option for only $9.95. It's a steal. However, that's just the 1/2 of it. They hand it off to the Post Office and that's all Airborne knows about it....