DHL Worldwide Priority Express

9 ratings (7 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • it took them only 4 months..

    Nov 6, 1999 by
    Rated a Very Helpful Review
    Pros: the mail arrived
    Cons: the story afterwards.. just read it and laugh

    Summary: In May this year, I had to ship some documents as quickly to Germany. We're talking about an envelope with maybe 15 legal size sheets of paper. I was on my way to the FedEx place when I passed the local post office and checked out their offers. For ... read more

  • Never again!!

    Feb 9, 2004 by
    Rated a Helpful Review
    Pros: none
    Cons: The people at DHL do not know what they are doing.

    Summary: They completely screwed up the shipment. Not one step of the way was done correctly and then they had the audacity to charge me twice for it! They did not pick up the order in Scotland after it was called in. I had to call several days later to find ... read more

  • Express means fast or rapid.

    Sep 4, 2000 by
    Rated a Very Helpful Review
    Pros: They are probably cheaper, but it's not worth it if it takes forever to get there.
    Cons: too many problems, terrible customer service

    Summary: DHL: has continually delayed international shipments to me by splitting up a shipment. Half of it will get through customs and the other half will be delayed waiting for paperwork. When I call and ask for a trace, I am told it will take up to 48 hours ... read more

  • DHL : NEVER again!!!!!!!!!!!

    Jan 7, 2000 by
    Rated a Very Helpful Review
    Pros: pretty logo
    Cons: unprofessional, everyone that I dealt with (on the phone and otherwise) were clueless

    Summary: I sell items on eBay, a very popular online auction. Once in a while a buyer comes along that insists on not using the United States Postal Service for shipping, as I prefer. I can usually change a buyer's mind, since I have had very few problems with ... read more

  • Express Customer Reviews

  • DHL USA-- YOU are the weakest link

    Jan 24, 2011 by
    Not rated yet
    Pros: Good international service and turn around to regional DHL hub.
    Cons: Drivers cannot find the street where literally hundreds of households reside.  

    Summary: DHL package from Edinburgh, UK to Erie, CO.The pick-up on the UK end went very fast, the international transit to the US hub in Cincinnati also went well.  Cincinnati also had reasonably quick turn around to Denver.  The local Denver ... read more

  • DO NOT USE DHL!!!!

    Jun 1, 2006 by
    Not rated yet
    Pros: None. Seriously.
    Cons: The company does NOT care about its customers.

    Summary: DO NOT USE DHL! DHL is the absolute WORST shipping service in the US. They do NOT stand behind their insured shipments and you will not be able to recoup your losses should they damage a shipment. I know this from experience as I filed a claim for an ... read more

  • DHL Broken Promise and Lack of Customer Service

    Dec 18, 2005 by
    Rated Show
    Pros: Nothing really impressed me about this company.
    Cons: Their customer service sucks. They can't deliver the service promised. They are highly unreliable

    Summary: It's highly unfortunate that people still do business with DHL. DHL is not honest about the type of service that they can actually deliver. They promise and advertise a 2 day worldwide delivery service that they constantly, day after day, fail to ... read more

Showing 1-7 of 7 reviews
 


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