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by sacredeye73 , Oct 13 '09
Pros: They attempted to deliver the package Cons: I had to drive way out of my way to get it.
I missed my package delivery at home by 20 minutes. No problem. The sticky note the driver left on my door said they will try for 3 consecutive days to deliver my package. Took the day off from work, waited ALL day long. No driver. At 8pm, I called the ...
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by koolchicken , Oct 05 '09
Pros: I really can't think of any. Cons: Over-priced, Late, Frequently Damaged Goods, Poor Buissness Ethic, Poor Customer Service
I live in Hawaii so I do most of my shopping online, unfortunately my location limits my shipping options. I have been forced into using FedEx on a number of occasions and have grown increasingly fed up with their service. I wish I had the option of ...
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by kpw68 , Nov 25 '08
Pros: Absolutely none. Cons: Driver did not even bother to knock let alone ring the door bell!!
I worked at home this morning because FedEx tracking said my package was on the truck for delivery. I went out to the porch at noon and discovered a door tag left there at 11:30. The driver did not ring the door bell or knock on the door. How lazy can ...
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by dlester03 , Sep 27 '08
Pros: A lot of online vendors offer "FREE" Fedex 2-day shipping. Cons: Free shipping is useless if it is as unreliable as Fedex 2-Day shipping.
My last 3 experiences with Fedex have been awful. About 6 months ago, I made an online purchase of some computer parts to build my son a new computer for college. I had them shipped FEDEX 2 day. At the time, my wife was out of work on disability with ...
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by rskorpeo , Jun 09 '08
Pros: THERE ARE NONE! Post office is cheaper & more efficient. UPS is far superior. Cons: Twice to wrong address.
Wrong delivery time from their own website tracking system.
Closed Mondays?
Save your money & your sanity. Use the post office or UPS to ship. The post office has PRIORITY MAIL for papers & small packages that shows up in just a couple of days and I've never had them screw up with over 50 deliveries. UPS is the same price as ...
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by rudyard1 , Apr 24 '08
Pros: After you understand the Mon-Wed rule you are fine.I Cons: You would've probably gotten your package that same week had you have shipped standard (Mon-Wed).
If you are using Fedex you need to remember to only us standard or overnight if it is any other day than Mon-Wed. They promise shipping in "business days" not weekends. Because of this if your ship date is on a Thursday or worse, you will not see your ...
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by monticolo , Sep 22 '07
Pros: At least their honest that I'd be better off with UPS. Cons: Deceptive product names, Horrible customer service, Unflexable
Its true I was actually told by a manager "Jerry" that he hated to admit it but yes they are deceptive. $10 for a 2 day service means 2 days. Not 4. If I wanted it in 4 days I could send it with the post office and probably get it faster. Then I ...
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by saybaby , Apr 02 '07
Pros: My package wasn't perishable. Cons: They really don't care about honoring the agreement you've entered into.
I thought I was playing it safe. I'm trying to purchase a business and was sending very urgent and confidential papers to a bank 5 hours driving time away. I drove an hour and a half to get the big building where everything is sent from because the ...
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by bad4businessny , Jan 09 '07
Pros: They didn't actually call me a liar. Cons: If the customer's not right, then who is?
I sent a Christmas package FedEx 2day for delivery on the final delivery day before Christmas - Dec 22nd I believe. My sister called that day to say it had not arrived. There was no hang tag either, though several items from UPS had arrived. On line ...
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by quarternotes , Apr 17 '06
Pros: 1-800 numbers work Cons: customer support is split, Very expensive
Being in the retail market for musical instruments, one of the priorities of being "on-line" was having a shipping company. After careful considerations (picking Fedex out of UPS and USPS), I decided to start an account with Fedex. Needless to say, they ...
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by k_tool , Mar 28 '06
Pros: newbies, that havent been threathened yet for being good reps Cons: Fedex SUX!
Im a customer rep at fedex, and have been for 7 months now; i started at this job very proud of working for a company like this, I enjoy working with people and solving problems so i thought that working as a fedex "CUSTOMER REP" was my ideal job while ...
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by three_ster - Top 10, Mar 01 '06
Pros: always provide us with great service, very easy to use, many locations to work with Cons: could seem expensive
It's odd when it comes to some things that people decide to review, because a lot of time normal services are overlooked until you have something negative to say about them. With me, I use FedEx all the time, and it has become such a routine part of my ...
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by maureen2 , Jan 20 '06
Pros: I never had a positive experiences with the FedEx male driver. The female driver delivers. Cons: FedEx does not deliver as promised or paid for.
I ordered some bridge score pads from NiceToys.Com. The delivery charge was almost $10. NiceToys.com sent the order via FedEx. Tanya from FedEx called and said the truck could not come to our house because it was too large. I asked her how large it ...
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by killman , Dec 05 '05
Pros: None Cons: The service.
Well I ordered from a motorcycle shop online that I usually buy parts from and I had the option to select UPS or FedEx. I chose FedEx, big mistake. The package was supposed to arrive on Dec 2nd. I checked the website on Dec 3 to see that my package had ...
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by farble1670 , Sep 09 '05
Pros: price? they seem to have cheaper next day air than ups Cons: terrible reliability
terrible customer service
terrible package handling
i have had multiple bad experiences with fedex. i think i finally learned my lesson this time ... i purchased an mp3 player for my wife, and wanted to get it before the weekend. this was wednesday, so i paid extra for the highest shipping option they ...
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