FedEx 2Day

Pros: always provide us with great service, very easy to use, many locations to work with
Cons: could seem expensive

It's odd when it comes to some things that people decide to review, because a lot of time normal services are overlooked until you have something negative to say about them. With me, I use FedEx all the time, and it has become such a routine part of my ...

Pros: Sometimes my packages get here on time.
Cons: Drivers avoid delivering packages like two magnets of the same pole.

FedEx sucks. Their drivers are among the laziest people on the face of the planet. They must need assisted respiration to even breathe. What's the point of getting my package here in 2 days, if you're only going to stick around long enough to ring the...

Pros: Purple and Oraneg are my favorite colors...WAIT. No there not!
Cons: Slow, unreliable

Do you purchase merchandise online? Have you ever been shipped something that was late or in bad condition? Fed Ex is a well known delivery service that I have had very unpleasant experiences with in the past.

I shop at...

Pros: 1-800 numbers work
Cons: customer support is split, Very expensive

Being in the retail market for musical instruments, one of the priorities of being "on-line" was having a shipping company. After careful considerations (picking Fedex out of UPS and USPS), I decided to start an account with Fedex. Needless to say, they ...

Pros: Maybe if you live in the continental US there are
Cons: Too many to mention. See above

OK, I thought that would get your attention. Federal Express 2nd day air to Hawaii does not live up to its name. I ordered online a lot during the Christmas season. Several of the shops that I ordered from sent my packages this so called second day...

Pros: Great service! Caring, fast, dependable!
Cons: A little pricey.

This epinion is from the standpoint of a consumer, not a business. I am a consumer with a major medical illness who has to have some major medications. With all of the medications I take, they tend to be quite costly, especially the injectibles.
...

Pros: usually on time delivery
Cons: rural areas not as well served as major metro areas

I am in sales for a mail/internet/phone order company that specializes in rather expensive equipment for skydiving. A large percentage of our orders ship out via FedEx 2day service. The majority of the time we have no problems and the few times that we...

Pros: Right on time, friendly employees, good packaging materials
Cons: Expensive

My parents are serious workaholics! They run four companies: all integrated to run a medical lab and a rheumatology clinic in south Brazil. Since FedEx's two-day shipping service only works inside the U.S., my parents use the service to send and receive...

Pros: Online tracking system
Cons: Late deliveries, shipping mistakes, incompetent workers

It started when I made an order with CDNOW. The only option available from the selected shipping center was FedEx 2-day. Pricy. But I had no worries since it would arrive shortly. Throughout this epinion will be the actual tracking information from...

Pros: Efficiency, Tracking capacity, Drop off locator near you...Convenience
Cons: No Complaint at all...

One of my sisters was visiting Florida as part of an official delegation. She happened to leave behind a very important document. She needed it for her presentation the next day. After shopping around for the best, fastest, most efficient and cheapest...

Pros: They must work as advertised at least some of the time.
Cons: Price, Reliability, Customer Service

I usually use the USPS for shipping packages - they are cheap and reliable and I trust them. They get a bad rap but I have never had any issues with the USPS. Recently I ordered a birthday present for my brother online and I had procrastinated as usual...

Pros: Reliable
Cons: not worth the cost

The FedEx 2day service is probably the most unreasonable service they offer. For a little less than the amount you pay for Standard Overnight, you get it delivered in two business days.

Along with the service comes the same quality that you...

Pros: can't find any at this point.
Cons: The don't show up when they say they will !

We ordered two cell phones from cingular wireless! Cingular paid Fed Ex for domestic two day shipping. We were given a tracking number and told the package was loaded onto the delivery truck at 7:30am on June 11 in Kxoxville TN approximately less than a ...

Pros: Can use online tracking to see your package sitting in a storage facility somewhere.
Cons: Very expensive, reliably late

When does 2 equal 5, 6 or 7? When you use FedEx second day air to Hawaii.

Federal Express is a shipping company which offers premium service at premium plus prices. They have a very good and user friendly front end. You may use their...

Pros: Packages occasionally arrive and are delivered, if you're lucky enough to be around.
Cons: Although packages arrive, they often only get to visit my front door in passing.

So I'm waiting for my new computer, ordered online, to arrive. It's shipped in 2 bundles from Georgia on the same day at the same time. Package 1 arrives at the processing center in Texas and ships out next morning. Package 2 arrives in Texas at the same ...

Pros: price? they seem to have cheaper next day air than ups
Cons: terrible reliability terrible customer service terrible package handling

i have had multiple bad experiences with fedex. i think i finally learned my lesson this time ... i purchased an mp3 player for my wife, and wanted to get it before the weekend. this was wednesday, so i paid extra for the highest shipping option they ...

Pros: NONE
Cons: THEY ARE FLAT OUT LIARS.

Now I know whether or not you like a delivery company or not usually depends on what the operation happens to be like in your neck of the woods. For example some people don't like UPS but my UPS driver is the greatest guy in the world. Anyway what is ...

Pros: At least their honest that I'd be better off with UPS.
Cons: Deceptive product names, Horrible customer service, Unflexable

Its true I was actually told by a manager "Jerry" that he hated to admit it but yes they are deceptive. $10 for a 2 day service means 2 days. Not 4. If I wanted it in 4 days I could send it with the post office and probably get it faster. Then I ...

Pros: A lot of online vendors offer "FREE" Fedex 2-day shipping.
Cons: Free shipping is useless if it is as unreliable as Fedex 2-Day shipping.

My last 3 experiences with Fedex have been awful. About 6 months ago, I made an online purchase of some computer parts to build my son a new computer for college. I had them shipped FEDEX 2 day. At the time, my wife was out of work on disability with ...

Pros: None whatsoever.
Cons: Incompetent. Overpriced. Rude.

I order this cellphone. It gets shipped via fedex, apparently, Thursday, and "arrives" at my home on Friday. This is news to me on TUESDAY, when I find out (via getting the tracking number from the seller) that they've allegedly made three delivery ...

Pros: New Image, Mode of Delivery
Cons: Contracting outside workers may cause internal employee morale issues...

Fedex has inaugurated a new "branch" of service specifically designed for the 2-day and Express saver packages sent across the US. Mostly made up of Internet orders and volume priced commercial shipping agreements, Fedex Home Delivery has...

Pros: More dropoff locations
Cons: not always reliable

My company has used Fedex for years in order to provide fast delivery of products to customers.

PROS
They have a website where you can find information and track a package yourself vs. waiting on hold for a customer service rep....

Pros: They didn't actually call me a liar.
Cons: If the customer's not right, then who is?

I sent a Christmas package FedEx 2day for delivery on the final delivery day before Christmas - Dec 22nd I believe. My sister called that day to say it had not arrived. There was no hang tag either, though several items from UPS had arrived. On line ...

Pros: supposedly two day delivery
Cons: everything

When I told my family that I wanted to come home for a visit they all were excited. My grandfather agreed to help me out with a plane ticket. He sent the money through Fed Ex 2 day thinking that would give me enough time to decide exactly when I wanted...

Pros: fast friendly service
Cons: none

I recently ordered a computer from Best Buy and it was going to be shipped FedEx 2 Day. For some bizzare reason the monitor and tower are shipped from different places so that means in all likely hood they will arrive on two different days. I have dealt...

Pros: Inexpensive, convenient, has never lost one of my packages.
Cons: Hidden charges if you use the online system.

After much frustration with using USPS Priority Service for my business shipments, I signed up online for Federal Express Online Express Shipping. They offer 10% off all shipments made using this service, and I can print a shipping label with my own...

Pros: Safe and Quick
Cons: High but Fair Price

I am very happy with FedEx 2Day shipping service, which I use to ship items I sell on eBay. My customers on eBay have been consistently happy with the speed of the delivery. When using common sense packing your item to ship, you're almost...

Pros: None
Cons: Inflexible with problems

I placed an order through Sharper Image for a gift for my daughter's last day of swimming lessons. The first problem was a wrong address was put on my package by Sharper Image. It was shipped to my old address which is approximately 3 miles from...

Pros: Great Package Tracking, Prompt Delivery, Reliable
Cons: None

I'm a frequent online shopper and as such depend on shipping companies to deliver to me what I ordered. I expect my order to arrive in a reasonable amount of time (close to the quoted time) and intact.

I've had products sent to me using...

Pros: May not arrive in two days.
Cons: Less expensive than overnight.

By mistake, I neglected to check overnight shipping for my internet order and by default it was shipped Fed Ex 2day. I figured this was fine since I did not need the items until Friday and it was then Tuesday evening. The online company has good turn...

Pros: good package tracking, very reliable, efficient
Cons: lost 1 out of 6 packages

This is the one service that I have to unconditionally reccommend. I have sent (or have been sent) a total of 6 packages and 5 got to me on time. The other was tracked down by customer service and got to me a week late. The FedEx service is...

Pros: competitive cost, reliable, quality reputation, courteous customer service, tracking system
Cons: need for more drop off points

I have found FedEx2day to be an inexpensive, reliable alternative to first
day service, and more timely than the US Postal Service. They have a tracking system that allows a customer to watch the delivery of their package in route and a pick-up...

Pros: Neatly packed truck, low # of damage claims
Cons: Can't think of any

I work for a company that manufactures electronic musical equipment. Obviously, it's fairly delicate stuff, and since the company sells worldwide, using the most careful delivery service available (and avoiding as many damage claims as possible)...

Pros: I guess it will be there in when they say
Cons: Better let the millionaires and buisnesses have this company fro now on!

For some reason Fed Ex in the past 5 years has gotten to a be a nightmare, since they have all these centers around ,that, you can go in they have changed the good ol'e pick up at home service. Also for all the same reason when they come they want it...

Pros: There are other companies that I can use for shipping!
Cons: Lie about delivery Customer Service has no answers Lazy Ba$tards!

I have spent the past two days staying home ALL DAY in order to receive an important piece of electronic equipment being shipped to me via FedEx. I have tracked it and could see that it was set to be delivered on Thursday. Nobody, repeat, NOBODY came ...

Pros: Good Online Tracking
Cons: Robots are running the system.

My friends computer became unusable. I went on UBid and bid for a new computer. It would be shipped Fed EX 2 Day Air for $82.00. It arrived in Los Angeles Ontime. There was an attempt for delivery on Thursday and Friday at 11:30 A.M. and then 1:30P.M. I ...

Pros: I never had a positive experiences with the FedEx male driver. The female driver delivers.
Cons: FedEx does not deliver as promised or paid for.

I ordered some bridge score pads from NiceToys.Com. The delivery charge was almost $10. NiceToys.com sent the order via FedEx. Tanya from FedEx called and said the truck could not come to our house because it was too large. I asked her how large it ...

Pros: newbies, that havent been threathened yet for being good reps
Cons: Fedex SUX!

Im a customer rep at fedex, and have been for 7 months now; i started at this job very proud of working for a company like this, I enjoy working with people and solving problems so i thought that working as a fedex "CUSTOMER REP" was my ideal job while ...

Pros: Well, used to be reliable.
Cons: repeated non-delivery; lying drivers; no return calls/email replies; "tough!" attitude (customer service).

I used to be a real fan of FEDEX. In fact, I used to insist that sellers from abroad (I buy lots off the web) use FEDEX - and I was happy to pay extra. I was their one-man cheer-leading team and evangelist. But greatness brings with it complacency ...

Pros: NONE
Cons: You can watch your package as it sits in a sorting station!

FEDEX tracking is greate. You can watch your package travel all over the US except to your front door. At this very moment I have a package that was declared to be undeliverable due to a bad address sitting in the sorting station in San Diego California....

Pros: My package wasn't perishable.
Cons: They really don't care about honoring the agreement you've entered into.

I thought I was playing it safe. I'm trying to purchase a business and was sending very urgent and confidential papers to a bank 5 hours driving time away. I drove an hour and a half to get the big building where everything is sent from because the ...

Pros: After you understand the Mon-Wed rule you are fine.I
Cons: You would've probably gotten your package that same week had you have shipped standard (Mon-Wed).

If you are using Fedex you need to remember to only us standard or overnight if it is any other day than Mon-Wed. They promise shipping in "business days" not weekends. Because of this if your ship date is on a Thursday or worse, you will not see your ...

Pros: None
Cons: The service.

Well I ordered from a motorcycle shop online that I usually buy parts from and I had the option to select UPS or FedEx. I chose FedEx, big mistake. The package was supposed to arrive on Dec 2nd. I checked the website on Dec 3 to see that my package had ...

Pros: THERE ARE NONE! Post office is cheaper & more efficient. UPS is far superior.
Cons: Twice to wrong address. Wrong delivery time from their own website tracking system. Closed Mondays?

Save your money & your sanity. Use the post office or UPS to ship. The post office has PRIORITY MAIL for papers & small packages that shows up in just a couple of days and I've never had them screw up with over 50 deliveries. UPS is the same price as ...

Pros: Fast, reliable on time deliveries.
Cons: Cost are considerably higher than other carriers.

Fedex is a great service delivery provider. Their letter and parcels are delivered on time and in excellent condition. I have used them for both receiving and delivery of parcels. I have never experience any difficulties or problems and packages have...

Pros: Best service around.
Cons: None that I can think of!

My experience with both UPS and Fed Ex has been extensive--both for business and personal use. In both cases, Fed Ex was hard to beat. UPS has a problem frequently in locating a package--don't care about any tracking system they may have. Packages...

Pros: very fast, easy
Cons: a little costly

fedex always is very timely and offers a variety of services. to be able to receive something same day is incredible, and i think though the cost may seem a little high that it is very worth it. they are very responsible about getting signatures and...

Pros: Reliable. On time.
Cons: None I can think of.

Maybe you've read my review on the UPS ground service where I talk about how terrible it is. I've got about exactly the opposite to say about FedEx's 2nd Day service. This is FedEx's cheapest service but it's still very reliable and fast. The frustration...

Pros: Absolutely none.
Cons: Driver did not even bother to knock let alone ring the door bell!!

I worked at home this morning because FedEx tracking said my package was on the truck for delivery. I went out to the porch at noon and discovered a door tag left there at 11:30. The driver did not ring the door bell or knock on the door. How lazy can ...

Pros: I really can't think of any.
Cons: Over-priced, Late, Frequently Damaged Goods, Poor Buissness Ethic, Poor Customer Service

I live in Hawaii so I do most of my shopping online, unfortunately my location limits my shipping options. I have been forced into using FedEx on a number of occasions and have grown increasingly fed up with their service. I wish I had the option of ...

Pros: They attempted to deliver the package
Cons: I had to drive way out of my way to get it.

I missed my package delivery at home by 20 minutes. No problem. The sticky note the driver left on my door said they will try for 3 consecutive days to deliver my package. Took the day off from work, waited ALL day long. No driver. At 8pm, I called the ...

Pros: In general FedEx normally gets it right
Cons: Deceptive marketing practices/Doesn't honor promises

On 4 different occasions (in the San Diego Area) we sent packages to business locations (office buildings I have been to) and the FedEx driver has been late. They mark the tracking information as residential to avoid having to have someone sign for package. In addition their policy started in September 2005 they started charging a fee to obtain a signature on a package. I don't have a major problem with the fee except they make it difficult on their web shipping to select that option. In general their services have declined in the past 6 months... what is going on??? We are getting ready to pull our account and go back to UPS which seems to be getting it right once again.

Pros: sucks
Cons: sucks

I waited my package on Tuesday.
It did not arrived.
On Wednesday after work, I found door tag saying that it was the second attempt!
I had to be at work on Thursday so
I called FedEx and tried to
reschedule delivery for Friday.
They refused to do it but said that I could reschedule on Thursday after the third attempt.
So I did it on Thursday and waited all Friday...
It was not delivered!
I called FedEx again and the rep said that she could not help me, I had to pick up the package by myself,
because the manager at FedEx station decided not to deliver my package.

Pros: NONE
Cons: Expensive, not reliable.

Never use Fedex if you absolutely have to get it there. I have used overnight, second day, ground. The tracking service sucks. I've seen my tracking number say that the package was on the truck and out for delivery. The next day they changed it to say it was shipped two days later than it actually was and moved the delivery date up three days. Emailing them gets you nowhere. Use any other service except Fedex. How can it be on the truck out for delivery and the next day not even be in my state????? They suck!!!!! They lie, they change the status to suit themselves.

Pros: drivers are usually pretty nice, when you actually see one of them.... ... .....
Cons: their tracking is almost always wrong and they never deliver when they say they will.

I have never had this much trouble with UPS, Their online tracking system is almost always wrong, packages show up only when they want to deliver. But I can say this if your package actually arrives and you are actually there to get it, the drivers have been really nice....

Pros: Nothing was broken in my packages.
Cons: slow deliver, puts things in rain and snow unprotected.

My latest shipment of inventory for my home business rode around on a fedex truck for 5 days before it was delivered to me. All this time, their website kept telling me each night "Local weather delay, delivery attempted." Oddly enough, UPS delivered 3 of those days with NO PROBLEMS!!!

FedEx is always late. Once, I had a shipment of inventory sent from the same place on the same day. one came by UPS, the other by FedEx. I received UPS (with a great smile and conversation w/ my driver) on Friday at noon. I received FedEx the following Wednesday at 7:30pm.

So, in our business operations, if a company will only use FedEx to ship, we buy elsewhere. It's not worth the headache of never knowing if their drivers will feel like getting to your house that night or not.

Pros: Cool name.
Cons: Umm, they DONT deliver.

I recently purchased an item online from circuit city; living about 100 miles from the closest one, I shop a bit online. I PAID FOR FedEx 2day delivery. I RECEIVED the package SEVEN days later. I called on day 5 and asked, "Where's my package?" and they said, "Oh we sorry - it got bumped to another truck". On day 6 THEY called and said, "Our driver is lost - can you give us directions?" Ack. Then it finally got here on day SEVEN. This is FALSE ADVERTISING from FedEx or Circuit City, or both, that they can get anything to you when they say they will. This has been my fourth, and LAST experience with FedEx, as the other three times were just as much as a cluster as this one was. May their stock fall and they get 4 flat tires! Ahhhhhhhh!

Pros: Usually get the job done.
Cons: Don't take care of their mistakes promptly or at all.

It has been two months since FedEx made a phantom delivery to our house. At the supposed time of delivery, we were home, and the doorbell didn't ring and the dog didn't bark.
FedEx denied a claim from the shipper. So here I sit in Limbo waiting for the shipper to process my claim.
We had trouble with FedEx before. They misdelivered a package we sent. At least that time, they found it after three weeks.

Pros: None.
Cons: Lazy, rude, incompetent, inconvenient and simply do not give a damn about addressees.

First, they left an illegible slip. You cannot read the addressee. Secondly, they wrote down the wrong tracking number (They inserted extra numbers). Other numbers within the tracking number were illegible on the slip. It took me 20 minutes dealing with a hellish computer activated phone response system before somehow managing to get through to a rude human being.

I had asked the seller to send the package to arrive next Monday, explaining that that is the only day that I can and will possibly be home to sign for the package. Fed Ex made the first delivery attempt today, which is Wednesday. I asked and they will not delivery the package on Monday. They insist on making failed deliveries tomorrow and Friday -- although they know this is pointless -- and then sending the item back to the seller who is on the other side of the continent. Also, they will not let me drive to a Fed Ex location and pick up the package. At least with UPS, lame as it is, you can drive to some obscure UPS branch and wait in line to pick up your item.

Pros: Can't think of any that benefit me.
Cons: drivers who appear not to care much about the customer.

I an completely bewildered how my packages on numerous occasions on the other side of the county. I watch the tracking from point of origin till it get to local terminal and think ok tomorrow I get my package but no the next day comes and no package I check tracking only to find the package was sent to another town. And now it will take 2 more days to come back Can't these guys read a simple label or maybe they have no idea where they are. and then the driver my or may not leave it at my door. Causing me to drive to their terminal 15 miles away. But what is really disturbing is this happens quite often. well no more when I need something shipped I will insist the don't use Fed Ex.

Pros: They are still traded on the stock market!!!
Cons: Hopefully not for long!!!

FEDEX,is probably the worst experience I have ever had with a package service,and I will try to avoid using them in the future.I sent an item for repair to the USA,and the item was repaired,and sent back after a period of several months.I must not only pay the repair,I must pay the shipping,repair,and the duty on the entire value of the item sent for repair, as I did not think to have a complete and recent evaluation of clearance from customs on the German side, of the Item sent.I was absolutely appalled with the FEDEX employees attitude,sarcastic,rude,and definitely not a company to rely upon under any circumstances whatsoever.A company I would strongly say is disorganized at best,and becoming worse.

Pros: NONE
Cons: A delivery service that doesn't deliver or provide service.

I've had it with FedEx. The ground driver on my route consistently leaves my packages at another business. Why? Our businesses have the same first 4 letters in our names--at least that's all I can figure out. Today the 2 day driver came with the package that was supposed to be here yesterday while I was at the business next door, having left a sign saying I'd be back in 5 minutes. He couldn't even be bothered to leave the package at the next door business. What a lousy excuse for "service".

Pros: Masters at avoiding responsibility for their bumbling and apathetic method of doing business.
Cons: Not enough space..I could give you a million..Literally

I have been trying to get Fedex to retrieve my box of Paintings (Early Dufy and Van Dongen oils) that their driver left at the wrong address(a construction site). As there was nobody there he also neglected to get a mandatory signature or call any of the contact numbers on the box....I get promises every day to go out and get the box and to call me with the status but to date neither is happening(even after emailing Owner Fred)..My insurance is not paying as they say it was the gross negligence of fedex that lost the box and one of their demands was signature required(as was mine). They said I have to go after fedex and fedex is saying their disclaimer limits damages to $100 and are not working too hard at retrieving it(in fact they act as if they don't have to rush..it is my problem apparently). I have been told that their actions in this matter makes their disclaimer worth less than toilet paper...I hope so. I certainly feel like doing a DHL or UPS commercial right about now.

Pros: Can't think of one.
Cons: Poor service. Even worse communication.

What a terrible experience. From Florida to California, then 3 days and counting to get it from the adjacent city to me!

Pros: None
Cons: Unreliable, late delivery, poor service that can’t tell you anything

If you are looking for a shipping service for your business you should go anywhere but FedEx. They are not the company the once were. Late delivery and poor service permeate this shell of a company.

I am still waiting (6PM) for the delivery of a 2-day business shipment. 200 bags that we need to embroider and we held production awaiting delivery. Stupid us. We thought FedEx would provide the same service as UPS. Were we wrong. No can tell me anything but it’s on the truck. Unfortunately the vendor we dealt with uses FedEx. No more dealing with vendors unless they use UPS or can use our account number.

My suggestion is go with UPS for delivery. STAY AWAY FROM FedEx!!!

Pros: They are reliable but slow
Cons: Priority mail is much cheaper and just as fast

Our local FedEx drivers are great, but 2 day service to Alaska stretches into many days. I could see adding an extra day because it's Alaska, but FedEx adds a few extra days. Here is the tracking for FedEx 2 day from California to Juneau:
Ship date Jan 29, 2008
Estimated delivery Feb 4, 2008 by 5:00 PM
Destination JUNEAU, AK
Service type FedEx 2Day Service

You do the math.

Pros: Great ability to track delivery on-line.
Cons: Poor ability to deliver in a timely manner.

I'm waiting to receive my new laptop which is being delivered via FEDEX. However FEDEX delivers while I am at work and the sender is requiring in person delivery signature confirmation. Since I work during the day...that won't happen anytime soon and I'll wind up having to drive over an hour (out of state) to their drop off location. They cannot or will not use the local (in town) FEDEX office because FEDEX Ground and FEDEX Air are two separate companies. How silly is that??? So something I should receive today (Tuesday) I'll wind up getting on Saturday.

Pros: None.
Cons: They call it 2Day but its really Hold for pickup.

Fed Ex repeatedly fails to deliver packages. Today was another example. when I track the package on their website they claim to have shown up at 11:00 but never did. I was home the entire day and they never showed. They didn't show the day before either yet claimed they did.

When I called to ask for a re-delivery they said the driver can't make it today so I had to go to them to pick it up. My apologies to the good Fed Ex drivers out there, but there are none on my route.

UPS and USPS seem to be able to get it right, but Fed Ex can’t.

Pros: NONE
Cons: Poor customer relations (I'll Use DHL from now on)

I ordered a 600 dollar Camera from Butterfly.com on Wednesday and the order information is given to Fedex on Thursday but they don't pick up the camera till Friday. On Monday I was told that the camera was on the truck and would be delivered by 7pm. I called back because the camera was not delivered and I was told that they received the camera a day early so they did not send it out because I payed for 2 day service and because it was picked up on Friday (which doesn't count) they wouldn't deliver it till Tuesday. I don't know what school fedex went to but I waited 5 days for delivery.

Pros: I'll think about it, there must be one
Cons: Scheduled delivery means nothing

4 days late, and I still don't have my delivery - fed up I called and asked if I could come pick it up (It was an 80lb package had to be shipped ground)

Answer: Pickups on express delivery only

Conclusion: Lazy low pay temporary drivers

Pros: None
Cons: Everything. Lost work hours. No packages. Awful customer service. No package.

I live in one of the largest cities in the United States, in a normal neighborhood, in a house. UPS and all of the other carriers have delivered numerous packages to our home without a problem. According to FedEx though, our address cannot be found. Exception. Exception. Two day service - never. What did I pay for? No note left. The web site is updated hours later. Today, in fact, they said that they came by my home at 9:06 am - the door was open. Nobody was here. Note: Tomorrow is the final "attempt" - and I will not go into the phone calls with the unfriendly and unhelpful customer service reps.

If I ever place another order through a major retailer again, I will insist that they not use FedEx or I will do my business elsewhere.

Pros: none
Cons: everything

What was supposed to be 2day turned into 5. 1day of which my package got to ride around in the local trucks WOOT! I live less than 100 miles from fedex headquarters in memphis. When I called Customer Support talked to some foreign lady with bad english just to tell me the servers were down. I'll never use fedex again.

Pros: none
Cons: too many to list

fedex is the worst excuse for a company i have ever seen. i had 1 driver(contract) that had his stuff together, but he quit. he told me he made less than a dollar to deliver my package, 6 miles out of town, plus he had to lease and maintain his own vehicle! no wonder they have crap for employees. as near as i can figure i get 25% of my packages shipped by fedex. never, i repeat never have a problem with ups. fedex needs to go out of business if they can't do the job.

Pros: www.shippersavers.com. They gave me discounted DHL rates and cheap freight quotes.
Cons: The con is I didn't find them sooner.

I found a company express save industries. You can find them at www.shippersavers.com. They gave me discounted DHL rates and saved us a lot of money on freight quotes.

Pros: I cannot think of any
Cons: Lazy, incompetent and lying. dismissive of complaints

Like so many others I have found that Fedex so called service is nothing short of disgraceful. I live one mile up a mountain on a private road. On several occasions Fedex left valuable packages by the side of the main road beneath our mailbox, and then claimed that the driver had got a signature from us. I now order online only from companies that offer UPS or USPS delivery. If all of us would do this Fedex might react. It is also noteworthy that if you go to Fedex's website there is nowhere where you can email a complaint.

Pros: None, none whatsoever.
Cons: Terrible drivers, awful customer service, and when they make a mistake don't expect reimbursement.

Terrible, terrible, terrible. I'm really not sure where Fedex finds its drivers, but I am that they can't correctly deliver a package to save their lives. I give everyone at least one second chance, but these guys have burned me twice! Not only did they not deliver my package, but they denied my claim when I told them they delivered to the wrong house.
Since then I've only gone with UPS or the USPS and they haven't made a mistake yet.

Pros: none
Cons: They're too big to function properly, much like our government and our economic system.

I had a VERY IMPORTANT package that HAD to be in Israel on Sunday, AM. I got to them on Friday here in NYC. What happened? Well, it first went to Newark, NJ. Then, it decided to take a side trip to Memphis, TN (I guess it wanted BBQ) and then, I guess it decided it felt like a quickie vacation in Paris for the long Jewish holiday, so it will be arriving there tonight, Monday. Now, since Israel is closed until Wednesday, it will have to spend a few days sipping wine and eating French pastries. Had I know that was the route it would take, I'd of taken it myself! Ever since FedEx became "Fedex Kinkos" their service has tanked. "When it absolutely, positively has to be there" my a$$.

Pros: They spent a ton of money on their logo.
Cons: Customer Service, Drivers and everything that has to do with it.

FedEX couldn't deliver to the White House.  I was suppose to have a package delivered to my office, FedEX said it didn't exist and they changed the address to a completely different town and DELIVERED THE PACKAGE.  I called FedEX, they said there's nothing they can do because my address didn't exist and the shipper changed the address.  I call the shipper and they said FedEX changed it.  I never got my package and was out $200.

I constantly recieve deliveries for a street that's similar, but completely different to my street.  (Lakeview Circle v. Lake Side Drive)  Luckily, the telephone number is on most of the packages, but I saved the guy's number so when I recieve the package he comes and grabs it.  It happens so frequently, We're on a first name basis.

If it's advertised that my package will be delivered by FedEX before I purchase an item, I either try to change the shipper or avoid the seller completely.

Pros: None
Cons: Um, everything: bad customer service, unreliable, not flexible.

I really hate being forced to use FedEx -- why can't companies at least offer you the choice of FedEx or USPS? I had problems where I used to live with them because I couldn't get down the stairs to the door before they were back in their truck and down the street. Now, if I can't be there when they deliver the package, they want me to drive 30 mi. to the nearest pickup station myself. Now, what is the use of ordering through the mail if I have to drive 30 mi. to get it? None. They won't allow the recipient to decide whether or not the package is left outside the door (dumb) and they also won't allow the recipient to change delivery locations (even dumber). Hey, who ordered this package and is paying for the delivery? THat's right, I am, so leave my frikkin' package where I tell you to!