Pros: You can see your tracked packages every step of the process Cons: Sometimes their tracking is inaccurate. Customer service isn't.
Currently I am not able to walk without crutches. This makes shopping very difficult –if you use a brick and mortar store. I thought I found a way to buy what I wanted without assistance. I could make purchases online and have them delivered to where...
Pros: Absolutely none Cons: Carelessness and recklessness with valuable packages
Prepare for another one of those evil “I didn’t finish the entire book, but here’s my opinion of it….” I have never sent a package using UPS (as you may perhaps understand after reading this) so I can’t talk about pricing, etc., but can tell about my...
Pros: The package was "on time" Cons: Looked like our package was used as a wrestling ring.
My husband is a teacher and so we must order supplies and decorations for his classroom periodically. The company that he usually goes through, uses UPS exclusively. The is a regular shipping fee and a fee for rush delivery. If you pay for rush...
I recently ordered a product over the internet from USA which would seem quite a normal thing to do in today's modern super technology world that we live in.
Having my doubts in it turning up within a couple of days, I paid the extra delivery to...
Pros: Can track packages via the internet Cons: Late, late, late, and late.
I have come to expect that when a company promises to get something to me in 2 days, that they, pardon the pun, deliver on their word. After all, why am I going to pay United Parcel Service (UPS) extra money to get it here in the same amount of time it...
Pros: Variety of delivery options, relatively inexpensive, delivers EVERYWHERE, tracking via internet and tracking number (cool!) Cons: No signatures taken, no Saturday delivery
I had been cyber-shopping one Tuesday night, before my trip to Clearwater for a weekend without kids with my husband. I'd found a website that offered a free upgrade to 2-day UPS with a minimum purchase, so I took advantage of the offer. I indicated I...
Pros: Tracking - when it works Cons: price, poor reliability
I have recently had good cause to lose faith in UPS. Of the last four packages sent to me via UPS, three of them have been delayed. Only this week I was awaiting a DVD from Amazon which was shipped on the 5th, due to arrive on the 7th but didn't in fact...
Pros: Quick and Friendly delivery Cons: Boxes look sad, like they have been dropped and sometimes things are damaged.
The last three boxes 2nd day Air from online stores have been delivered in horrible condition by UPS. One box had a particle board item that had to be reshipped by the company because the box had a dented corner that also damaged the item. It likely...
Pros: Tracking Numbers Cons: bad policies and customer service.
I'm moving from Puerto Rico, back to the U.S., specifically Miami, and loaded up a bunch of boxes into the car and headed off to the local UPS office. I carefully packed all of my worldly possessions, with bubble wrap, styrofoam peanuts, multiple boxes...
Pros: None. My package is yet to arrive. Cons: Second Day Air is a Hidden Six Day Air
INTRODUCTION
It is 8pm Friday July 27, 2001. According to UPS.com my package should be here by the end of the day. According to customer service, who seems to be the authority on the matter, my package will not arrive today and is not...
Pros: Door to door service and nice people Cons: dont get item on time
I simply chose UPS only because I bought a Gateway computer and UPS is who delivered. I dont use UPS often, but I have used FedEx and am happy with them.
I was to get 3 boxes from UPS, a set of speakers, the CPU, and the monitor. I got one box and...
Pros: packages get there eventually Cons: wrong attitude for an express shipper, "centralized" customer service, poorly thought out website features
UPS has never lost a package of mine, but I've had UPS packages that were shipped from Maryland to Minneapolis go by way of Seattle. That's never happened to me with any other shipper. More importantly, UPS doesn't seem to care when a package arrives...
Pros: Where is my package Cons: They cant even find it
I just thought I would warn you all of my recent troubles with the United Parcel Service. I recently ordered three playstation consoles from kbkids.com. I paid the extra fifteen dollars to have it shipped 2nd day air. Well its been six days since....
OK here goes, hard to believe, but very true!....
I live in the country, down a long driveway.
My next door neighbor works in the next town down. At her factory they have delivery and pick up from UPS every day.
About 3 months ago I sat...
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