UPS Standard to Canada

Pros: Quick delivery. Never had a damaged package sent via UPS.
Cons: Pathetic customer service. Gigantic hidden fees.

Some reviews are simply a story of experience… and well folks, this is one of them. It all began when I had a few computer parts that a Canadian acquaintance wanted to purchase. After making the agreement, we quickly arranged him to send me a money ...

Pros: Easy and convenient payment from website and printing of shipping label
Cons: "surprise" COD to recipient, inordinately exhorbitant "brokerage fee", package hijacking, legalized extortion

First of all, beat UPS at this game and try this: http://www.cbc.ca/consumers/ma rket/files/home/courierfees/st eps.html Now for the rest of the story. :) I auctioned off 2 identical SCSI hard drives on eBay. Bids closed at $50 each on 15Apr06 ...

Pros: Ability to print shipping label from UPS web site
Cons: Monstrous surprise customs brokerage fee, poor service response, total rip-off!

I see I am not the only one who feels this way about UPS Standard to Canada. I wish I had read the other reviews before I shipped my parcel.

I sold a small electronic item on eBay to a person in Alberta. Using the iShip cost calculator, it...

Pros: Looks cheap on paper. Great web-based package tracking. Would make a good prank.
Cons: Insane brokerage fees, indifferent customer service.

This opinion is based on three separate shipments made from various suppliers in the US to myself in Toronto, Canada. Each time, something a little bit different happened. Unfortunately two of those three surprises were less than pleasant.

The...

Pros: None. Absolutely none. Much lower service level than the Post Office.
Cons: Expensive. Unreliable. Poorly trained staff. Arrogant management never admits problems.

My experiences with UPS over the years has led me to loathe them as a shipper. About two thirds of shipments I have received have been without incident but the other third have been lost, delayed, or expensive beyond reason. My experience is that their ...

Pros: Good tracking system
Cons: Huge hidden costs. Beware

UPS is coning retail customers importing into Canada by slapping outrageous costs for importing a simple product. The customs clearing process is highly automated. Yet they slap unreasonable fees. Pls ask vendors in the US to send you by US postal...

Pros: very polite as i yelled at them
Cons: brokerage fees no faster no local pick up points in Toronto

UPS ground is extortion. A seller paid, well I paid him $14 to send assuming it would be USPS. To my surprise the bill stuck to my window was demanding another $55 for the service of clearing customs for me(a service that by Canadian law must have ...

Pros: None that I could see.
Cons: Hidden costs than No normal human being could predict ahead of time.

I've ordered a number of things from the US for shipment to Canada both through ebay and also from websites. I've had six experiences with UPS and all were bad. The sellers think because they're sending them prepaid, there is no charge on the ...

Pros: none
Cons: - scam COD - everything - wont inform you when item was dropped off

I have used ups a few items now with poor results. First thing that I had delivered via UPS was an ebay item which I won for $40. It was a wireless network card for my laptop, coming from the USA. I told the person to see if they can make it out as a ...

Pros: Save $40, screw UPS, The look on drivers face: PRICELESS
Cons: Have to clear it thru customs yourself, more work/hassle,

2007 Update: UPS LOSES Lawsuit with Canada POST A NAFTA panel has rejected an argument by the United Parcel Service, or UPS, that their investments are being restricted by Canada Post. The company claimed the government funded network of mailboxes ...

Pros: None
Cons: Slower and more expensive than any other USP service.

I live in GTA, and I needed a good air purifier. I read some reviews on the Net, and Neoair seemed like a good option. Unfortunately, they have no dealers in Canada. The only way to buy a Neoair purifier is on the Net (either directly from Neoair or from ...

Pros: Nothing I can think of.
Cons: Unable to deliver, no customer service, outrageous surprise fees.

I too have been hit with UPS Canada's exhorbitant (if not outright gouging) "customs brokerage fee", which I refer to as the UPS cross-border tax. Oddly enough the first time I was charged this I complained to my local BBB and got a response from ...

Pros: This is the first real problem i've had with UPS.
Cons: Eliminate the logical scans.

What the hell is a logical scan?Here is my UPS nightmare. First off this is directed to the...(you're quicky losing business over this!!!), upper crust at UPS...get rid of LOGICAL scans!For those of you not ...

Pros: None compared to competitors
Cons: Unrealistic Brokerage fees and no Canadian Customer support

To cut to the point, they charge astronomical brokerage fees for cross border shipping (their own chart shows fees from 10% to 50% the package value), miss calculate duty and taxes, and are truly lacking in Canadian customer support. I have dealt ...

Pros: none
Cons: hidden fees, disorganized, terrible service

For the third time now, I have ordered a package that was unfortunately delivered by UPS from the US to Canada. Each time, I have been gouged by brokerage fees I wasn't aware of and wouldn't have purchased the product otherwise. Unfortunate, but I ...