UPS Standard to Canada Reviews

UPS Standard to Canada

214 consumer reviews |Write a Review
Average Rating: Disappointing
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  • Just plain awful

    Rated a Somewhat Helpful Review by the Epinions community
    Jan 14, 2006
    Pros: To my knowledge UPS has never smeared goat feces on my packages.
    Cons: Brokerage fees, lost packages, incompetence, neglect, and ugly, ugly trucks.

    Summary: I've received several shipments from UPS some from the States, some from Canada. Virtually every single shipment has been screwed up, somehow. I've paid larcenous brokerage fees (and have sent one package back because the fees exceeded the value of ... read more

  • I don't see how UPS canada stays in bussiness...

    Rated a Helpful Review by the Epinions community
    Dec 14, 2005
    Pros: Easy way to unload some extra cash.
    Cons: incompetence, lack of customer service, huge hidden fees

    Summary: My wife recently ordered a used race car track for $25.01 on ebay. The shipper wanted $40 for shipping, so she used UPS rate calculator and found UPS was $20 for shipping the item. The seller agreed. We were surprised a week and a half later when ... read more

  • I just got ripped off by UPS

    Rated a Helpful Review by the Epinions community
    Nov 23, 2005
    Pros: None. Use United States Postal Service.
    Cons: Many. See above.

    Summary: I just received an item purchased and shipped from the USA to Canada. The item was worth about $24. Cdn and shipping (which I already payed for) was just under $15 Cdn. Before ordering I checked the UPS web site and found a section titled "Rates for ... read more

  • How to Avoid UPS back-end fees

    Rated a Helpful Review by the Epinions community
    Nov 17, 2005
    Pros: Save $40, screw UPS, The look on drivers face: PRICELESS
    Cons: Have to clear it thru customs yourself, more work/hassle,

    Summary: 2007 Update: UPS LOSES Lawsuit with Canada POST A NAFTA panel has rejected an argument by the United Parcel Service, or UPS, that their investments are being restricted by Canada Post. The company claimed the government funded network of mailboxes ... read more

  • Do not pay UPS Canada brokerage fee and keep good credit record

    Rated a Somewhat Helpful Review by the Epinions community
    Oct 27, 2005
    Pros: Sometimes you just cannot avoid UPS Canada.
    Cons: You must spend time and do work to save $30 plus.

    Summary: Survival Guide: How to receive international package from UPS Canada when you failed to have it shipped in any more reasonable way, without paying unnecessary brokerage fees and still keeping good credit record. Somebody surprised you and sent you ... read more

  • Nothing but common criminals...period!

    Rated a Somewhat Helpful Review by the Epinions community
    Oct 22, 2005
    Pros: Fast and efficient (but not friendly) service until I handed the money.
    Cons: Rude/defensive when accused of failing to provide full disclosure of added fees schedule.

    Summary: Judge for yourself. I pasted below the complaint I filed with the company. Their reply follows. MY COMPLAINT: The recipient is being asked to pay an additional $63.00 to accept delivery of the package I sent to Canada. Needles to say, I ... read more

  • Cheaper to let them destroy it and reorder by mail !

    Rated a Helpful Review by the Epinions community
    Sep 13, 2005
    Pros: None that I could see.
    Cons: Hidden costs than No normal human being could predict ahead of time.

    Summary: I've ordered a number of things from the US for shipment to Canada both through ebay and also from websites. I've had six experiences with UPS and all were bad. The sellers think because they're sending them prepaid, there is no charge on the ... read more

  • UPS will rip you off with brokerage fees

    Rated a Somewhat Helpful Review by the Epinions community
    Sep 3, 2005
    Pros: Proves that crime pays, big time.
    Cons: Absolutely ridiculous brokerage fees.

    Summary: Who'd have thought that such a large and seemingly reputable company would so blatantly scam it's customers with OUTRAGEOUS brokerage fees. This is a clear money grab, with absolutely no regard shown for the customer. On a $200 GIFT from the US to ... read more

  • What can the BROWN do for you? ...AVOID!

    Rated a Helpful Review by the Epinions community
    Jun 7, 2005
    Pros: fast, cute delivery guys
    Cons: expensive, brokerage fee way to high, often do not ring, unreachable pick-up office

    Summary: I've used UPS maybe 4-6 times and maybe 2 times don't include some sort of drama. One time I came home and saw their paper stuck to my door that said they'll be back the next day. I stayed home that day and waited for my package to arrive (since their ... read more

  • Never ever use UPS!!!!!!!!!!!!

    Rated a Somewhat Helpful Review by the Epinions community
    Feb 14, 2005
    Pros: None. Got that? None.
    Cons: The dog poo of couriers.

    Summary: My package took over three weeks to get from Virgina to Victoria. It went across the continent twice and across the US canadian border 9 times! Okay, I'm not going to complain to much. All I need to do is show you the itinerary of my shipment from ... read more

  • 100% Unsatisfied of UPS

    Rated a Helpful Review by the Epinions community
    Dec 15, 2004
    Pros: Give job to people
    Cons: Brokerage fees = legal fraud Poor delivery service. Broken package more than USPS

    Summary: I buy a lot of things from ebay. Often shipped from USA to Canada. Unfortunately every time it's shipped via UPS it's nightmare over nightmare. Hidden fees and unjustified are common on shipments As an exemple for a value of 65.61 CDN. There's 9.86 ... read more

  • UPS has little interest in keeping international Canadian customers

    Rated a Helpful Review by the Epinions community
    Sep 22, 2004
    Pros: None compared to competitors
    Cons: Unrealistic Brokerage fees and no Canadian Customer support

    Summary: To cut to the point, they charge astronomical brokerage fees for cross border shipping (their own chart shows fees from 10% to 50% the package value), miss calculate duty and taxes, and are truly lacking in Canadian customer support. I have dealt ... read more

  • UPS - AVOID IN CANADA!!!!

    Rated a Somewhat Helpful Review by the Epinions community
    Aug 4, 2004
    Pros: Nice brown uniforms and trucks.
    Cons: Insanely expensive for service slower and more brutal than the post office!

    Summary: I once ordered a book for $5.00 that ended up getting sent to me here in Canada from the states via UPS. It arrived with them demanding $30.00 for their brokerage fee in order to receive it!!!!! This happened a couple more times until I started avoiding ... read more

  • UPS aka MONEY HOGGERS

    Rated a Somewhat Helpful Review by the Epinions community
    Jun 4, 2004
    Pros: none
    Cons: everything

    Summary: first of all i wanna describe UPS in just one word. UPS SSSSSUUUUXXXXXXX!!!!!! Now reasons: 1) I purchased a computer system last year from states worth around $1300 CND, so they charged me taxes and stuff of around $250. I was like ok it's a ... read more

  • HORRENDUS COMPANY

    Rated a Somewhat Helpful Review by the Epinions community
    Jan 7, 2004
    Pros: NONE
    Cons: OUTRAGEOUS BROKERS FEES & Have horrible Customer service personal.

    Summary: Well this is my story, my brother who lives in Orange County New York he bought me a Present for my birthday and since he couldn't come and give it to me in person he decided to send it via UPS Standard shipping it was a Pioneer DVD-R drive for my PC, ... read more

  • Evil Empire

    Rated a Somewhat Helpful Review by the Epinions community
    Jan 24, 2003
    Pros: Parcels Arrive Safely
    Cons: The "you can't have your parcel till you pay us" extortionist brokerage fee

    Summary: UPS is run by people who know rackets. I think they must be run by the mob or something. If they were upfront and honest, they would include this "fee" in the price to send the package, not surprise you with a "we'll let you have what you own when you ... read more

  • UPS Customer diservice

    Rated a Somewhat Helpful Review by the Epinions community
    Dec 19, 2002
    Pros: None
    Cons: Brokerage fees

    Summary: Watch out for those hidden brokerage fees. They can end up costing you more than the items are worth. When I complained I was given a polite p'o' letter. When you use their slow service, they don't tell you the brokerage fees up front -- you only find ... read more

  • UPS Brokerage - A Con Shop

    Rated a Helpful Review by the Epinions community
    Dec 16, 2002
    Pros: Good tracking system
    Cons: Huge hidden costs. Beware

    Summary: UPS is coning retail customers importing into Canada by slapping outrageous costs for importing a simple product. The customs clearing process is highly automated. Yet they slap unreasonable fees. Pls ask vendors in the US to send you by US postal ... read more

  • Surprisingly stiff brokerage fees. Scammers!

    Rated a Somewhat Helpful Review by the Epinions community
    Dec 12, 2002
    Pros: At least it gets here!
    Cons: SCAM!!! Massive brokerage fees!

    Summary: You pay more in brokerage fees than in shipping. The basically hold your merchandise for ransom. Steer clear of UPS! The stuff does get to the destination. Brokerage fees have been more than the cost of shipping and merchandise combined at ... read more

  • CANADIANS, STAY CLEAR of UPS

    Rated a Somewhat Helpful Review by the Epinions community
    Nov 5, 2002
    Pros: Nothing
    Cons: Sickeningly high prices

    Summary: I just returned home to find the tires I ordered from Tirerack had been delivered--just in time for winter! Then I looked at the bill. OH MY GOD! In addition to the $130.00 that I paid Tirerack for shipping, UPS added: ... read more

Showing 61-80 of 214 reviews
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