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- Express Reviews
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Not rated yet by the Epinions community Feb 22, 2012
Pros: None
Cons: Hidden Fees !!!!
Summary: Purchased a $80 computer part in the USA (I livei n Canada) UPS wants $35 in brokerage fees and it was $20 for the shipping so $55 shipping for a $80 part (wieghs 3 pounds). I will NEVER use them again and I do not know how they can
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Not rated yet by the Epinions community Nov 29, 2011
Pros: Nothing
Cons: Everything
Summary: The messed up the deliveryAnd now they don't even now where the package is!They sent me an email confirming that the package is going to be delivered today but i got nothingCalled them again and they said that the package still in the office
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Not rated yet by the Epinions community Nov 20, 2011
Pros: None. Zip. Zero. Nothing.
Cons: Hidden fees! You will receive the letter few weeks after you have your package.
Summary: I got charged for a ridiculous amount of money for RMA item ($0 value) back to me. I requested UPS to show me the proof the taxes that Canadian custom charged; However, they can't give
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Not rated yet by the Epinions community Oct 8, 2011
Pros: They moved an item from one spot to another.
Cons: Unable to deliver package address.$30 brokerage fraud for $50 in goods!
Summary: UPS WILL RIP YOU OFF!I ordered a par of $25 bike tires online.(they were a bargain). I live in an old secured building that requires calling the manager to let them in(it states this on the door and my manager said it should be
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Not rated yet by the Epinions community Oct 6, 2011
Pros: none
Cons: no tracking abilitybad customer service
Summary: I thought the whole purpose of using UPS was to track packages the instant they were picked up (remember the commercials?) Well I dropped off a package at 12:30 at a drop box in Kanab, Utah and over 5 hours later they cannot tell me where my
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Not rated yet by the Epinions community Sep 16, 2011
Pros: I can't think of any pros--only expletives come to mind.
Cons: UPS shouldn't add unauthorized charges to credit cards!!!
Summary: I shipped 2 hand-painted Xmas ornaments to Canada a few days ago. The client agreed to the shipping price of $26.97. I was shocked when the client contacted me today to say she'd been charged an
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Not rated yet by the Epinions community Aug 21, 2011
Pros: None
Cons: excessive brokerage fees
Summary: I recently ordered $21.00 of clothing from the US and got an InfoNotice informing me of a brokerage fee of $22.38! That's more than the cost of the items!!! After doing some quick research on the internet, I realise excessive
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Not rated yet by the Epinions community Jul 29, 2011
Pros: I can not think of any redeeming qualities
Cons: Where do I start, the worst experience...
Summary: I purchased books from someone in the US, who shipped them to me via UPS. It was the worst thing that he could have done. Ups was a major disaster from the start first they could not indicate at what time of day that they would come. This required that
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Not rated yet by the Epinions community Jul 26, 2011
Pros: None.
Cons: slow,expensive,extortion,ripoff
Summary: Received a package from UPS over a month ago, and paid their stupid brokerage fees when I picked it up from Purolator. Never mind that I waited for over 40 minutes in a cramped, sweaty office for this package, they took my credit card number and I was
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Not rated yet by the Epinions community Jul 18, 2011
Pros: NONE.
Cons: Exorbitant shipping and broker fees that you have no control over.
Summary: I just place an order with King Architectural Metals Inc out of Dallas Tx. They allow you to specify your shipping method. I requested they use Regular post and specifically requested they NOT use UPS. I have had companies use UPS in
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Not rated yet by the Epinions community Jun 28, 2011
Pros: They will give you their correct address for complaints filled on the FTC's Website.
Cons: This is a corporate monster whose best defense was "everyone else is doing it."
Summary: Quoted $35.00 - paid an additional $68.46 in fees.Meaning the shipping cost me $103.46 on a package that cost $186.74...
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Not rated yet by the Epinions community Jun 21, 2011
Pros: NONE
Cons: UPS steal from you!
Summary: I am so furious at these UPS thieves. I will never use them again. I think the goverment should get involved and force them to advice their customers in advance what the extra costs are going to be. They should also be limits to what they can
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Not rated yet by the Epinions community Apr 1, 2011
Pros: shipment usually arrives
Cons: Overcharge Brokerage
Mislead Consumers
Summary: I feel that UPS is a company withno moral compass. They routinelyrip Canadians of with their PaddedExhorbitant (brokerage fees) theyalso fail to inform the consumer that the package can be self cleared.---UPS=Brokerage Rip OffEven
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Not rated yet by the Epinions community Mar 4, 2011
Pros: You get the package (to be expected)
Cons: You are unaware when you order that you will be gouged.
Summary: I usually just move on to the next e-site when I find out that UPS is the only shipping option available. I have had success convincing some businesses that I will not buy from them unless they provide a carrier other then UPS and they are
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Not rated yet by the Epinions community Feb 19, 2011
Pros: None
Cons: Took 2 weeks to deliver
Summary: First time an LAST time a used UPS to deliver package for me from U.S. to Canada, Ontario. I ordered some "smart charger" and NiMh "D" rechargeable cells from BatterySpace.com and selected UPS. The ONLY reason I did order it is that this product
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Rated Show by the Epinions community Dec 4, 2010
Pros: THEY ANSWER THE PHONE
Cons: OUTRAGEOUS BROKERAGE FEES
Summary: After attempting to send a parcel from Wisconsin to Montreal, i was informed that my package with a value of 25$ would have customs brokerage fees of 17$, this excludes both the shipping and duty fees, that need to be paid. Essentially UPS will charge me
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Rated Show by the Epinions community Nov 26, 2010
Pros: None, unless you enjoy prison rape.
Cons: Rude drivers, packages held hostage, slow deliveries, exorbitant fees.
Summary: Brokerage fees are ludicrous. I am expected to pay the driver nearly $50 on an item worth $100 dollars. Another item I watched on tracking travel 2500 miles for a 1200 mile
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Not rated yet by the Epinions community Nov 9, 2010
Pros: None less than zero.
Cons: Greedy, tardy, mean.
Summary: Worst carrier service in the world. Outragious hidden fees no customer service. Poor delivery. Inflate the customs on items to pad the already crazy brokerage fees. Example: Bought a used hat for 28 dollars on the bay. Assed the value at 150 dollars and
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Not rated yet by the Epinions community Oct 28, 2010
Pros: None. They totally ruin the experience with their thieving over charges
Cons: Guaranteed that you or the receiver will be ripped off by these thugs.
Summary: In my Opinion, UPS management belong behind bars with the rest of the thieving low-lives.Use any one else. FedEX, DHL or
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Not rated yet by the Epinions community Aug 18, 2010
Pros: Easy-- at least until the package actually ships.
Cons: No quality control. No accountability.
Summary: Until this happened, I wasn't aware that UPS stores are privately owned, and that UPS seems to have little (or no) control over how they operate. In my case, I was trying to courier a cheque for a real estate purchase: I could have sent it by overnight
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