UPS Standard to Canada

254 ratings (222 Epinions reviews)
Epinions Product Rating: Disappointing
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  • Express Customer Reviews

  • BOYCOTT UPS they are a bunch of thieves

    Jun 21, 2011 by
    Not rated yet
    Pros: NONE
    Cons: UPS steal from you!

    Summary: I am so furious at these UPS thieves. I will never use them again. I think the goverment should get involved and force them to advice their customers in advance what the extra costs are going to be. They should also be limits to what they can ... read more

  • Junk Company

    Apr 1, 2011 by
    Not rated yet
    Pros: shipment usually arrives
    Cons: Overcharge Brokerage
    Mislead Consumers

    Summary: I feel that UPS is a company withno moral compass. They routinelyrip Canadians of with their PaddedExhorbitant (brokerage fees) theyalso fail to inform the consumer that the package can be self cleared.---UPS=Brokerage Rip OffEven ... read more

  • Brokerage fee rip off

    Mar 4, 2011 by
    Not rated yet
    Pros: You get the package (to be expected)
    Cons: You are unaware when you order that you will be gouged.

    Summary: I usually just move on to the next e-site when I find out that UPS is the only shipping option available. I have had success convincing some businesses that I will not buy from them unless they provide a carrier other then UPS and they are ... read more

  • Complaint against Canadian UPS

    Feb 19, 2011 by
    Not rated yet
    Pros: None
    Cons: Took 2 weeks to deliver

    Summary: First time an LAST time a used UPS to deliver package for me from U.S. to Canada, Ontario. I ordered some "smart charger" and NiMh "D" rechargeable cells from BatterySpace.com and selected UPS. The ONLY reason I did order it is that this product ... read more

  • UPS CUSTOMS BROGERAGE FEE RIP OFF

    Dec 4, 2010 by
    Rated Show
    Pros: THEY ANSWER THE PHONE
    Cons: OUTRAGEOUS BROKERAGE FEES

    Summary: After attempting to send a parcel from Wisconsin to Montreal, i was informed that my package with a value of 25$ would have customs brokerage fees of 17$, this excludes both the shipping and duty fees, that need to be paid. Essentially UPS will charge me ... read more

  • Avoid UPS if possible

    Nov 26, 2010 by
    Rated Show
    Pros: None, unless you enjoy prison rape.
    Cons: Rude drivers, packages held hostage, slow deliveries, exorbitant fees.

    Summary: Brokerage fees are ludicrous. I am expected to pay the driver nearly $50 on an item worth $100 dollars. Another item I watched on tracking travel 2500 miles for a 1200 mile ... read more

  • Shylocks

    Nov 9, 2010 by
    Not rated yet
    Pros: None less than zero.
    Cons: Greedy, tardy, mean.

    Summary: Worst carrier service in the world. Outragious hidden fees no customer service. Poor delivery. Inflate the customs on items to pad the already crazy brokerage fees. Example: Bought a used hat for 28 dollars on the bay. Assed the value at 150 dollars and ... read more

  • UPS Excessive Rip-Off Charges to Canada are the Pits!

    Oct 28, 2010 by
    Not rated yet
    Pros: None. They totally ruin the experience with their thieving over charges
    Cons: Guaranteed that you or the receiver will be ripped off by these thugs.

    Summary: In my Opinion, UPS management belong behind bars with the rest of the thieving low-lives.Use any one else. FedEX, DHL or ... read more

  • Another UPS nightmare

    Aug 18, 2010 by
    Not rated yet
    Pros: Easy-- at least until the package actually ships.
    Cons: No quality control. No accountability.

    Summary: Until this happened, I wasn't aware that UPS stores are privately owned, and that UPS seems to have little (or no) control over how they operate. In my case, I was trying to courier a cheque for a real estate purchase: I could have sent it by overnight ... read more

  • Big charge, slow delivery

    Jul 7, 2010 by
    Not rated yet
    Pros: I don't have any pros about this slow-moving company.
    Cons: Well let's see, big delivery fees, missed delivery dates, unreliable...

    Summary: Paid UPS for three day delivery.  Item was shipped on 07/01/2010 with a delivery date.  Okay I'll give them a break for the holiday weekend, but now they've rescheduled the thing for 07/09/10.  UPS blows!  Next time I use ... read more

  • Rip Off Fees for using UPS to Canada

    Apr 24, 2010 by
    Not rated yet
    Pros: There are no pros what has amounted to a financial blind-siding!
    Cons: We were not told of these fees, in person or on UPS website.

    Summary: For a Mother’s Day Gift, we made a wrap around canvas print of the family. The canvas print was 20x22x1.5 inches in size. To make this print cost us $92 which is the amount we declared on the customs sheet . . . Our shipping costs, ground, ... read more

  • Fees outrageous

    Mar 5, 2010 by
    Not rated yet
    Pros: None
    Cons: DelaysCustoms clearance brokerage fees

    Summary: Same bad experience as the others.  Sent a coat back to a company in Canada for warranty repair.  After paying the shipping, had "delays-in transit" at the border extending the delivery date 2 weeks.  Then the company got hit with an $80 ... read more

  • UPS Sucks

    Dec 31, 2009 by
    Not rated yet
    Pros: None
    Cons: Slow and Lazy HORRIBLE scheduling Lack of Care for customers

    Summary: UPS is going to take 144+ hours (6 days) to deliver a package to me that started out less than 6 HOURS away. They only deliver more expensive services on days before/after a holiday and since the holiday falls on a Friday, they are taking a 4 day ... read more

  • UPS SUCKS

    Dec 17, 2009 by
    Not rated yet
    Pros: None
    Cons: I will never use them again.

    Summary: Tried to use UPS twice. Charged just as much for brokerage as the shipping the first time. USPS charges nothing to Canada. And no delivery for the second package because of an emergency problem. A phone call just told me they were to busy to deliver my ... read more

  • Terrible service from US to Canada

    Nov 10, 2009 by
    Not rated yet
    Pros: I can't think of any. Seriously.
    Cons: Quality control. Brokerage fees. Customer service. Lack of common sense. No eyeballs.

    Summary: If you need something from the U.S. fast, DO NOT USE A RETAILER WHO USES UPS.Three packages from Newegg. All three faced delivery problems.1st pkg - sent to wrong town and then left behind at sorting facility.2nd pkg - left behind at ... read more

  • 95% hidden fees

    Nov 9, 2009 by
    Rated Show
    Pros: none
    Cons: hidden fees, scam artists in a corporate scale

    Summary: Surprise hidden fees when U.P.S. showed up on my doorstep.  My $40 package from US came with a $36.14 customs fee ($29.55 brokerage fee $5.11 tax).  $29.55 fee for a couple minute's worth of work?  Scam!  UPS is making bank with ... read more

  • UPS from the U.S. to Canada - never again

    Oct 29, 2009 by
    Not rated yet
    Pros: it's possible you will get things quicker - but the cost is not worth it
    Cons: Brokerage fees - designed to make you much broker.

    Summary: Twice in my life I have ordered things from the states by UPS; both times I got charged outrageous brokerage fees - worth almost as much as or more that the item I ordered.If a company in the states will only ship UPS, I say look for the ... read more

  • I will never order from a company who ships using UPS again.

    Sep 23, 2009 by
    Not rated yet
    Pros: They've never broken anything.
    Cons: Exorbitant hidden charges and horrible customer service.

    Summary: Twice now I have paid almost as much as I paid for the product itself to the UPS guy holding it hostage at my door to cover their "brokerage ... read more

  • no honest attempt to reach customer

    Jul 3, 2009 by
    Not rated yet
    Pros: Online tracking, and quick access to information about a shipment.
    Cons: Very, very poor, inflexible company policies, no true effort to deliver or work with customer.

    Summary: Horrible, horrible, non responsive service.My apartment building is a locked building.  UPS may or may not have left a slip on the first 2 attempts at delivery, but I did receive a notice they online posted as "third delivery attempt" although ... read more

  • Don't use UPS for cross border shipping US to Canada

    Jun 2, 2009 by
    Not rated yet
    Pros: We have a really nice UPS driver in our neighbourhood.
    Cons: Cross border they are too expensive - their brokerage fees are excessive.

    Summary: I have purchased many items on Ebay.com and I always insist on USPS. UPS is cheap and they pick up so is easier for the seller but the package crosses the border and UPS slaps on a "brokerage charge" of $30 or sometimes $60 !!!I already paid shipping ... read more

Showing 121-140 of 222 reviews
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