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Rated a Somewhat Helpful Review by the Epinions community
Jul 31, 2003
Pros: I wish I knew
Cons: TERRIBLE tech support
Summary: Hard work usually pays later!
Procrastination does pay now.
In my case the visor edge was like a no edge sword. This was my third visor but my first edge (other two were stolen). Maybe the edge was victim of a couple of static discharges ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jul 10, 2003
Pros: Thin and lightweight, includes all functions for a good basic PDA.
Cons: Quality control problems -- two have died on me.
Summary: For the first ten months I owned my Visor Edge, I loved it. I want a PDA that is thin and light, wi ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jun 24, 2003
Pros: The visor edge is very user friendly, and syncs easily.
Cons: The small screws that hold the unit together fall out often. Seems cheaply made.
Summary: I purchased the visor edge a year ago, had to receive two replacements within the first two months d ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Nov 6, 2002
Pros: Thin
Cons: Customer service
Summary: After a few months my visor failed. I spent nearly 2 hours on the phone. They finally agreed that it was broken. I sent it in, they sent it back. Still didn't work. I spent nearly 3 hours on the phone. They finally agreed that it was broken and ... read more
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Rated a Helpful Review by the Epinions community
Aug 15, 2002
Pros: Lightweight, built in cover, does not need batteries
Cons: Unreliable, crashes all the time, mediocre customer support, not durable
Summary: I chose the Visor edge for its memory, size, built-in cover, and rechargeable battery. At the time (Sept 2001), it was one of the new models and after I bought it, I loved it...for a little while it was the perfect tool.
Then, screws started ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Apr 19, 2002
Pros: Thin, well protected, cool stylus, rechargable
Cons: bulky springboard attachment; replacements are not brand new units
Summary: It's really lame when Handspring doesnt give new units for warrenty replacements. I had to replace an almost new unit and they send one with a bad battery. So I won't bother with Handspring anymore.
I was lucky, I found a great repair company who ... read more
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Rated a Helpful Review by the Epinions community
Mar 15, 2002
Pros: Metal case, flip cover, Handspring software extras
Cons: Poor quality, customer service, jiggling stylus
Summary: After owning a Handspring Visor that gradually fell apart and lost functionality, I recently purchased a Visor Edge when the price came down to $200.
The first unit that I received had a display defect (two vertical lines were distinctly ... read more
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Rated a Helpful Review by the Epinions community
Apr 22, 2001
Pros: Infinitely expandable
Cons: Expensive modules, Poor customer service, Defective products
Summary: I've enjoyed my Handspring Visor with some major caveats. I bought a USB synch device and it died. My attempts to return it to Handspring were met with indifference to my plight for an exchange. Its been a year and a half since I got my Visor and ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Dec 6, 2000
Pros: nice when they worked
Cons: world's worst customer service
Summary: As I write this, I gaze at two dead Deluxes. Cause of death, undetermined and Handspring, which has the worst customer service I have even encountered, won't exchange them. I ordered them the first day the website went up last year, then waited four ... read more
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Rated a Very Helpful Review by the Epinions community
Nov 13, 2000
Pros: some nice programs in Visor OS
Cons: $30 more than Palm M100. 2 Mb not enough memory, no serial cradle, CHEAPLY made
Summary: The Handspring Visor is now 1 year old. As we celebrate the 1 year anniversary, it is time to reassess the Visor. For those new to PDAs, the Visor is Handspring's first entry into the PDA world... a 2 MB handheld which costs $179 and runs Palm OS 3.1h. ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 30, 2000
Pros: Several great applications to choose from
Cons: Very fragile and is a battery Sucker
Summary: I bought the Handspring two month ago. I dropped it by accident from the coach and the screen broke. The Visor was inside a leather case and a plastic cover that comes with it. That did protect it enough.
I called Visor to fix it and they said I ... read more
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Rated a Helpful Review by the Epinions community
May 20, 2000
Pros: Maybe have good product?
Cons: Really bad service
Summary: I hate the people who work at Handspring. Here's my story. After much debate, I ordered a Handspring months before Christmas so that I could give it to myself (from my wife) for Christmas. I waited the 6-8 weeks that they said it would take to get the ... read more
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Rated a Somewhat Helpful Review by the Epinions community
May 8, 2003
Pros: Cheap way to organize your life
Cons: Support is the WORST I've seen
Summary: The Visor Edge is a respectable piece of hardware at a bargain price. It holds up alright to normal use with the exception of the badly designed stylus. It had the potential to be a good piece of equipment but missed the boat.
The Visor Edge ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jan 8, 2002
Pros: Slim form factor, sexy look, speed, springboard module compatible, battery
Cons: non-upgradable OS, Different sync connector, price/performance/feature ratio, poor durability
Summary: When I first started looking for a PDA I made a list of features that I wanted. Palm OS, slim, non-clunky form factor, expandability (i.e. springboard), rechargeable Lithium-Ion battery, and something that wouldn't be obsolete by the next year. The ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 26, 2001
Pros: Sleek design, springboard capability, rechargeable Lithium Ion battery
Cons: Springboard requires bulky external attachment. Expensive PDA for what you get. Springboards can be pricey.
Summary: Get your tissues ready, because this is a story of a love come and gone. I was in the market for a new PDA: my old Palm III had konked out on me, and I had gotten used to the convenience of owning one. I wasn't too demanding on features, nor were ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 27, 2001
Pros: Stylish,thin,fast(forPalmOS),rechargeable,able to use Springboard modules.
Cons: Some initial Q/C problems,somewhat awkward to use.
Summary: This is my 3rd PalmOS PDA. Previously a Palmpilot Pro, Handspring Deluxe. My opinion is based in comparison to these units (and in Newton 110 and MP2100).
This is the nicest looking PDA I've owned. As soon as I opened up the box and started using ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jun 10, 2001
Pros: rechargeable, sleek, fast, palm os
Cons: expensive, small,palm os
Summary: As always i love to write about the products i work with at office max in saratoga. many times when i walk through the aisles and talk with customers about the items i learn about them. i am an avid handspring user of the handspring visor deluxe model ... read more
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Rated a Somewhat Helpful Review by the Epinions community
May 20, 2001
Pros: Thin and light, New Fast Lookup feature in Address Book, Rechargeable battery!
Cons: Springboard adapter ruins thinness advantage, OS not upgradable!
Summary: I bought a Visor Edge from the Handspring website (for a present). Very early on there were problems. The Edge completely crashed and would not do anything, even after a "hard reset". The on-off button wouldn't even work! When I called customer ... read more
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Rated a Very Helpful Review by the Epinions community
Apr 25, 2001
Pros: Small size, light, sturdy, long lasting rechargable battery
Cons: Only 8MB memory, no flash memory, expensive; Rechargable battery diff.to replace
Summary: I have been thinking of buying a handheld device for about one year now. I finally took the plunge on the edge, and so far, have not regretted it. The big thing for me was to get something small enough that I would be able to carry it around in my ... read more
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Rated a Helpful Review by the Epinions community
Apr 9, 2001
Pros: A thin handspring with a backwards compatible expansion solution
Cons: Stylus rattles, IR port in a poor location
Summary: I was excited to see a true competitor to the Palm Vx, and I really wanted to fall in love with the Edge, but the truth is, I was disappointed as soon as I opened the box, and after three weeks, that nagging feeling of disappointment is still here. ... read more
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