AT&T@home

Pros: cheap internet, friendly & helpful tech support
Cons: - late installation, no rebate, repeatedly missed scheduled service calls, intermittent service

Horrible experience that lasted 2 years until we wised up. We decided to go with AT&T DSL and phone when we moved to Vernon, CT because they were the cheapest and seemed like they had decent ratings.  We tried both the Pro and Elite DSL services ...

Pros: Its cheaper than cancer.
Cons: Deceptive lieing Indians.

It sucks like Cancer and is twice as hard to get rid of. Cancled after 1 day, they trew the switcher off. Now I have Verizon with James Earl Jones High speed internet is great but dont be confused. AT&T/COVAD does not work. Verizon does. I have ...

Pros: Fast loading web pages, Always on, downloads are also super fast
Cons: Tech Support, occasional downtime

How I started to use the Internet:
Back in the mid 90’s, the Internet was the latest fad. Everyone was starting to e-mail everyone else, exchange screennames, go into chat rooms, and getting the latest up-to-the-second news. I had used...

Pros: 99% uptime
Cons: Long customer service when down that 1% of the time

I've had 2 or 3 problems with ATT in the 3 years I've had them as my ISP of choice. One was the purchase of a new computer and I needed help reconfiguring my system. Waiting a long time on hold (almost an hour) for assistance - all to find out that on...

Pros: Fast and reliable
Cons: price

I have tried all the dial up ISPs, and even DSL in the past and Cable beats them all hands down.I use to wait and wait and wait for downloads using dialup and then sometime I never complted the.It use to take minutes and sometime hours to get...

Pros: Customer support is superb, quality is excellent.
Cons: What will happen if AOL takes over?

Before Broadband, I was on AT&T Worldnet (dial-up) which was a fine service as well. But times have changed and it was time to move on to faster service.

For the price of $45 per month using my own modem, it was well worth it since this is...

Pros: Blazing Speed
Cons: Deception, Outright Lies, Disorganized, Inept Customer Service, Cost

(This is about "AT&T Broadband" in the North Suburbs of Chicago)

I traded in my trusty Ameritech DSL service for AT&T Broadband Internet ("Cable Modem") and upgraded out "analog" cable TV to Digital cable at the same time. I was prompted by a...

Pros: It's always on, you don't get "booted", fast speed.
Cons: They made me miss almost 2 weeks of my prime at epinions.

For my rating sake, ignore the title
I'd like to take this moment to welcome everyone to my first "Home » Web Sites & Internet Services » ISPs" review in my short but sweet epinions history. While I won't claim to be Nostradamus or even Miss...

Pros: Fast and reliable
Cons: None--well, I wish it cost less

About a year ago I wrote a scathing review of the horrible customer service at my then-ISP, MediaOne. Since then, ATT bought them out. What a difference that has made in customer service. A year ago it took several weeks to solve my problem (and I was...

Pros: always connected, fast downloads,
Cons: tech/customer service support is terrible, frequent outages

I have 2 computers in my home and pay for that extra line. I pay roughly $54 a month for my two computers. I enjoy having my AT&T cable internet because there is no need to have a phone line (I use a cell phone only). It is nice not hearing a dial up. I...

Pros: The companies promises
Cons: Read below ...

Having a need for connectivity I started using the service as @home ... I also connected two other places that I visit often using the service. To give you a little background, I am a network server and software expert who has worked on many of the...

Pros: None
Cons: 1. Erroneous Bills, 2. Poor Customer Support, 3. Services Break down twice in a month

I subscribed to AT&T cable internet since Nov 2001 and AT&T ALWAYS sent me erroneous bills.

And when I shifted to a new apartment, the AT&T technician collected my old cable modem and replaced with a new modem. The technician also made an...

Pros: Fast Internet Connection
Cons: You will be addicted

My family has had At Home since November 2000. Now it is with ATT BI(Broadband Internet).In the past we would have outages for as long as a week but we were automatically refundend for our outages with no hassles. Another time ATT accidently disconnectd...

Pros: You have the comfort of dealing with a "familiar" brand name
Cons: Speed is erratic; Customer Service is non-existent; they lie, delay and waste your time

I began using online services with Compuserve in the 80s and was an avid, loyal diehard dial up customer when I was offered the magic of broadband as a beta pilot customer in Culver City, in about 1997. I became an instant convert and paid them about...

Pros: Very Fast (consistantly 1.4 MB), Always On, Good Customer service
Cons: Can occasionally be slow at times (down to dial up speeds)

Finally ATT brought broadband to my area! They exceeded my expectations in very way. Only took 3 days from the day I initially called to have it installed (on a Saturday, no less!). The tech was an hour EARLY! Install took about 2 hours or so, and...