AT&T@home

Pros: Way better than a modem, cheaper than my DSL
Cons: Reliability sometimes bad, Gaming performance has improved.

I have both USWest DSL, and @Home service. I pay $50/mo for the DSL, and $40 for the cable.

For downloading files all the time (lots of Linux ISO cd images), and usenet binaries, this service is good.

However, I often get pauses...

Pros: Fast, doesn't tie up phone line
Cons: Customer service mediocre

I've had cable internet access through AT&T@Home for a year now. I had the opportunity to choose either DSL or cable when I decided to go broadband, and it really came down to price. Cable access for me is $29.99 per month (if I had AT&T long...

Pros: Superman Speed Internet connection
Cons: Not connected that often

So, there I was, trying to decide what to get for broadband service; "DSL or Cable, that is the question..." At first, I was thinking about getting a DSL connection, but all the ISPs either don't have the service around my area or they could not provide...

Pros: Fast, good service, easy, automatic online billing, NOT A DIAL-UP!
Cons: 2 separate bills each month for cable TV and cable modem service

How can anyone make a comment comparing a 33.6 modem to ATT@Home cable Internet access? I don't know how, but I saw it in a review on this site.

I am not going to tell you about the service, but of my experience.

I have had...

Pros: fast, fast, fast. polite and knowlegeable service, easy installation
Cons: some long waits on support calls, occasional short email server delays

We had our AT&T@home installed about a month ago, and I am so pleased with it. On our old ISP we were considering ourselves lucky, even with a 56k modem, to get download speeds of 2 kb/s...now, on Napster I've clocked my downloads at 350+! (update:...

Pros: Sites load almost instantly, Fast downloads, helpful tech support
Cons: Installation hassles, customer service didn't have correct information.

I saw the constantly running TV ads for this cable internet service, and immediately knew I needed it. It looked too good to be true, so I was very skeptical, as I usually am about anything. The deal I found advertised was for free installation and the...

Pros: Fast, fast, fast!
Cons: Repairs are an ordeal, not much communication between local/national offices

Out here in the backwaters of the Midwest, broadband connections are few and far between. Before moving to Dubuque, Iowa, in September 2000, I lived in a small town of 4500 with a single ISP providing dialup service through a modem pool that wasn't up to...

Pros: Sometimes VERY fast
Cons: Most times average or not working effectively

After several months with @Home service in two separate North American cities I can safely say that the speed you achieve really depends on the area you live in. Now based in the Bay Area I have found that there are many days, especially...

Pros: Speed!!!
Cons: Mail Server problems.

I have had my high speed connection at home for 6 months now. I was only able to convince my wife to get the service because of the current promotion at the time. Now it is nearly impossible to keep her off the computer.

If you have the...

Pros: none
Cons: it never worked!

If you are thinking of using AT&T@home, please save yourself a headache and don't do it! At first I was looking forward to the high speed internet access, but it soon became clear that it was going to be more trouble than it was worth. When the...

Pros: Faster than modem, frees phone
Cons: Expensive monthly and installation fees

We made the jump. We have left the conventional dial-up modem age. No more busy signals or having to choose between gossiping on the telephone or surfing the net. Now I can do both! Since we got our cable modem about 8 mo. ago, it seem like an...

Pros: Very fast, always-on connection, generally reliable
Cons: Email and Member Services sometimes slow or unresponsive

I was connecting to the Internet via a 56k modem out of my home, but frequent dropped connections forced me to look for a new ISP. AT&T @Home was offering $30 per month for the first 6 months. Between the price and the advertised connection rates, I...

Pros: speed (when working)
Cons: server, email often down, poor customer service, expensive considering level of service

If AT&T@home did *not* provide high speed access, I doubt they would still be in business. I first went online in the early 90s, when 2400 baud was top of the line. Since then, I have used ISPs of all sizes, from national companies like AOL to...

Pros: I cannot say since I have yet to get service!
Cons: Installation process is very painful and long

JUST the facts - for those seeking JUST the facts:


Installation for ATT@HOME was scheduled 2PM on Monday September 11, since installation can only be scheduled M-F 8AM to 5PM same hours I work I took a vacation day.

...

Pros: Capable-high speeds/available-better then dsl/Usually Lower cost then dsl/Modem is included
Cons: Bandwith could be better/Customer support very poor/uptime could be better

AT&T@home is a wonderful product. The lack of service that is offered could be better. When calling during peak problematic times the chances of your call being answered are slim to none. The regular floor of reps can be most helpful for billing. The...