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by Niccolle , Mar 22 '01
Pros: Super fast connection that is on all the time! Cons: Poor customer service and too much down time.
I really love having AT&T@home because it is so fast. I have such a fast connection that I can get on, check a few emails, check my Ebay auctions and be done in 10 minutes. With dialup, it used to be an hour long ordeal! First you had to dial up, get...
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by ruyguy5 , Oct 15 '00
Pros: FAST! cheaper than dsl($40 month with leased modem, $30 if you have your own)free installation Cons: took a month to have it in, could take longer depending on how busy they are!
I love the cable modem itself, i can get up to 400k in downloading with this baby!! Normaly around 120 or so though. When they came to install it, this guy said they would have to come back in a week to re-route the cable because it was too wimpy of a...
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by jillianjiggs , Jun 06 '01
Pros: 56 times faster than my dial-up Cons: um...none
After a couple years of struggling with ULINK as our
dial-up ISP, we decided that we could spend half the money (second phone line + ISP fee) on a connection that was 56 times faster. We had to wait a couple months for the connection to our area...
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by shadowpdf , Oct 22 '00
Pros: Fast, constant connection Cons: A bit pricey
It was an inauspicious beginning with AT&T. It took three tries to get me wired up and working properly. In all fairness, I already had a network card in my system and it took a bit of figuring to get all the parts to work together.
It's...
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by arion502 , Feb 01 '01
Pros: Very fast, cheap, always on Cons: Service is regularly down, tech support through the phone is almost impossible
I've had AT&T @Home for more than a year now, and while I love all the benefits, such as speed and always-on connection, the unreliable service makes me want to switch to another service. I can literally say that in the year of service, it went down at...
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by yike2k , Apr 23 '01
Pros: Cheaper than DSL, faster burst speeds off-peak Cons: HORRIBLE customer service, much slower than DSL at peak times, frequent outages
I recently moved to the North Dallas area from Tampa, and found myself needing to do some research on my broadband choices for my new home. After comparing Verizon's DSL to @HOME's cable service, I went with @HOME cable. The price was cheaper ($39.95...
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by dasheldon , Oct 05 '00
Pros: The fastest service in town Cons: none
I just got a cable modem around thirty days ago, needing the speed for two reasons one being the fact I just started a company by the name of internet connections and a web page to with it see www.internetconnections1.com I needed the extra speed to down...
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by tangent78 , Dec 19 '00
Pros: Fast, fast, fast Cons: e-mail server is unreliable
I'm overall very satisfied with my service. I love being connected all the time and it's turned me into an even bigger internet junkie than I was before. I love how having a cable modem gave me a final excuse to get rid of my land line. I love not...
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by subhuman- , Oct 16 '01
Pros: Good speeds at first. Cons: Downtime, poor support, miserable speeds, unreliable, untrustworthy.
I've been with @Home for a year now, and it has been quite a rollercoaster ride. Unfortunately, it has been a downward spiral ever since Shaw was replaced by Rogers in my area. Throughout the period in which Rogers took control, there have been...
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by chowell , Sep 30 '00
Pros: Fast when it works Cons: 5 months to get it working?!?
I had the @Home cable modem installed five (yes, 5) months ago and the company has failed to establish a consistent connection in that time. It took 20-days after the modem was installed for them to get the connection to work the first time and it...
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by frenat , Jan 23 '02
Pros: None Cons: Bad customer service, slow speed, the worst customer service ever
My wife and I are convinced that AT&T is run by Satan!
I called AT&T to sign up for their service during a promotion of theirs. They sent me to Circuit City for help buying a modem. At Circuit City I bought my modem and signed up for AT&T...
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by dando888 , Jan 19 '01
Pros: Fast connections during offpeak hours Cons: downtime lasts for days; email not delivered
A balanced opinion from me would include all the nice comments about a LAN connection to the Internet: always on, fast (except during peak hours), quick downloads (uploads are at ISDN speeds), and access to all the features you would expect from an...
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by MIDIMonster323 , Mar 29 '01
Pros: Always on Cons: Slows down...sometimes
I've been reading the epinions on AT&T @home. Bad Customer Service, non-existent modem service. I haven't run into any of that. I use AT&T digital home phone service as well and have NEVER had an unpleasant experience with them.
Anyway, on to...
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by ssully , Oct 05 '00
Pros: Speed, Less download time, No wasted time connecting to server and Great customer service. Cons: Not Available in all locations.
It's hard to tell you in words. I live in a location that local phone lines only allow a 28k connection speed. After the connection of AT&T @Home the difference has been outstanding! As you surf the net, pages change like you have a remote to the...
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by lomren , Dec 19 '00
Pros: faster, more reliable Cons: a little expensive, may cause a program error
I recentlly got at home service about a week ago, and I can tell you it's so much better than the service I had prior. I used to have Snap, a free service, so I could not complain about that, but if it was not for free I certianlly would have not...
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