Sort by
Product Rating |
Sort by
Review Date |
|
|
by SamBen , Oct 10 '00
Pros: speed
Cons: bad cords
I rate this pruduct a 5/5 on the "internet scale". AT&T@home is a very good service and allows your upstream to be higher than any other "modem" connection. I download files off someone of my speed or higher at almost 120K/sec,...
Read the full review
|
|
|
by davidrand , Dec 06 '00
Pros: fast when it works
Cons: email unreliable, awful support
With email problems the last few days I have been able to experience just how bad the service and support can be. Chat technicians are surly and smug, and I have received contradictory advice from different ones. I have been disconnected twice (they...
Read the full review
|
|
|
by LinneaB , Nov 30 '00
Pros: Fast when it's up
Cons: Unreliable, incompetent tech support
I have had this service for about a month now. I moved to a city from a rural area, and was excited about finally having access to high-speed Internet.
At first, I loved it. That lasted for about four days.
In the past month, my...
Read the full review
|
|
|
by neal_mcwhorter , Dec 28 '00
Pros: it was available
Cons: outages, horrible customer service, can't get free from them
I subscribed to ATT@Home about 7 months ago (in Chicago). While there were sporadic outages (a couple of minutes) frequently the service seemed fine. However, in October I had a major outage. Ultimately my service was out for about 9 days. This can...
Read the full review
|
|
|
by larbear , Mar 02 '02
Pros: Fast download speeds; generally reliable.
Cons: Horrible customer service.
51 days. That's how long it took AT&T to get my cable internet up and running. I called them on Nov. 1st to make an installation appointment. The earliest one they could give me was two weeks later on Nov. 14th, so I skipped my morning classes (twist...
Read the full review
|
| Product Rating: |  |
| |  |
|
|
|
by DPBurr , Oct 17 '00
Pros: Fast Connection - Not down that often
Cons: Email is unreliable. They have even lost some of my email.
The ATT@Home cable connection is very fast and not down that often. However email is unreliable and is down frequently. I have even had email lost by ATT@Home. I have never experienced email problems with other ISP's so ATT@Home's sub-standard email...
Read the full review
|
|
|
by opinionguru , Oct 16 '00
Pros: fast, reliable, fast, easy, fast, fun
Cons: AT&T is too big already, down with monopolies!
Once you go fast, you'll never go back. (That would be a great slogan for a cable modem company!)
I have had @Home for about a year and I love it. It has only been down a couple of times, one of those times for a couple days. The customer service...
Read the full review
|
|
|
by marciac13 , Nov 20 '00
Pros: fast..reliable.. no congestion..
Cons: long wait on hold for the technical support if you need it
I been a att cable user for almost two yrs. In the beginning was some problems but with the improvement of technology, ATT has also grown and develop a better system. It reliable, fast, and saves so much time of waiting to download the pages from the...
Read the full review
|
|
|
by legs2of11 , Jan 06 '01
Pros: Speed, homepage features, automatic updates
Cons: Cable more likely to go out than phone lines.
I have been subscribed to AT&T@home for just a little over two months now and I appreciate it's performance more each day. Access speed is, of course, the number one plus. Subscribing to a multitude of free newsletters, it often took me up to...
Read the full review
|
|
|
by fewtch , Jan 21 '01
Pros: Speedy as lightning
Cons: Email problems, speed varies, poor customer service
Well, what can I say... I was paying $19.95/month for 28.8k access (that's all I can get in my area, a suburb of Seattle 'out in the boonies' and too far from the phone company to even get 56k).
So finally AT&T @Home works their way to my...
Read the full review
|
|
|
by ilvsctzs , Jun 07 '01
Pros: Extremely fast, always on, no commitment, no set up fees
Cons: none
I am extremely pleased with my AT&T at home service. I came from Dial Ups which include Earthlink, AOL, Juno, various local providers. I have never experienced anything like it. The service is fast, and the connection is constant. I have never had a...
Read the full review
|
|
|
by woodman3d , Oct 10 '00
Pros: Connection Speed
Cons: Service
I got AT&T @ Home about six months ago and am fairly happy with it. The connection is very speedy and what I really like is the setup that they give you with your own opening page where you can put whatever you want on it. On mine, everytime I get...
Read the full review
|
|
|
by muichun , May 10 '02
Pros: None
Cons: 1. Erroneous Bills,
2. Poor Customer Support,
3. Services Break down twice in a month
I subscribed to AT&T cable internet since Nov 2001 and AT&T ALWAYS sent me erroneous bills.
And when I shifted to a new apartment, the AT&T technician collected my old cable modem and replaced with a new modem. The technician also made an...
Read the full review
|
|
|
by transit60 , Nov 01 '00
Pros: very fast speeds
Cons: slow service department
I have had ATT@home for about a month now and so far I love it. The speed is great, and so far I have not experienced any down time. Installation was fast and they did what they were supposed to do when they said they would. However...my sister lives in...
Read the full review
|
|
|
by masamson33 , Nov 25 '00
Pros: fast at times
Cons: slow at times, cost
AT&T @ Home cable internet services are reliable and respectable. I don't know much about all the other connections, but I do know this about cable: you are always connected. This product is very useful to me and my family. We use it to get on the...
Read the full review
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.