Access1

Pros: None
Cons: Poor access, many unannounced changes, no tech support, absolutely rotten service.

When I signed up for access it sounded like a great deal - $79 for a year access, plus $20 for a second email address. I should have been suspicious when they required advance payment for the full year. In the next six months, here's the...

Pros: none
Cons: Too many to list

This is a new review on Access1 as their service has decreased so much my old mildly negative review was way out of date! Recently the company moved. Since that time I have experienced no service repeatedly for many hours, no mail, lost mail, not being...

Pros: Usually good connection
Cons: News Server never works, E-mail is down for days, Customer service is the worst I've seen

I have been with Access1 since early summer 1999. During that time I took advantage of an offer and renewed for another year of service for $99.00. I really wish I hadn't. Access1 has the WORST customer relations I have ever experienced in my many years...

Pros: Decent connection speed when u can get one
Cons: tech support non existent, connection freezes during middle of use, have to disconnect and relog, servers offline often

I'd cancel my contract if I could but......

Access1.net. The first 2 months of this service was very good. I was happy, but things soon took a turn for the worse. login names being changed, DNS numbers being changed, long holds on tech...

Pros: I'm thinking...........
Cons: They are gone.....for now (I hope)

For the past week or so, I have been unable to establish a connection with access1. I called their toll free number....not in service. My email still seems to be working as far as retrieving my mail, I am still unable to send through that account. I see...

Pros: None now. At one time the cost was a good value.
Cons: Everything!

I joined Access1.net in December of 1998 primarily because of it's great price. For a while it gave great service. Then there were hours and days when I could get no service because "a fiber optics line was cut" some place or another. After...

Pros: none anymore!
Cons: you name it!

After the dust seemed to settle from the recent phone number change fiasco, I thought I noticed a slight improvement... but now for the last couple weeks things *have* gotten worse. There had been problems connecting to some web sites (like the Yahoo...

Pros: none
Cons: no access, no support, no comminucation

Don't even THINK about signing on with these people. Don't take the bait. "The price is so good, how bad can it be?" you say.

How about not connecting maybe 40% of the time(busy or just nothing)? How about unanswered support...

Pros: NONE
Cons: Simply doesn't work!

Access NONE must have pumped themselves up and flashed with our money. We can't can't get decent internet or customer service! Can we launch a class action suit? Support is NOT 24 hours any more...The toll free numbers don't work either..I have spent...

Pros: competitive price
Cons: poor customer service

I signed up for internet access with Access1.net in February of 1999. At the time, one year's service (unlimited internet access, plus a webpage) cost $99 plus a $25 setup fee. This is a very reasonable rate, and their recent increase to $119 per year is...

Pros: cheap price
Cons: very poor service - presently not worth the risk

I joined Access1 in October of '98 - lured by a combination of good price and an 800 number for tech support. The first year or so I did use the 800 at least once every other month. Having lived in Western New Mexico for 13 years, I was use to phone...

Pros: it's cheap
Cons: lousy service, tech support, busy signals

I've been with access1 for two years now. The first year was good, except for the slow connections. I'd get 1.4 K/sec bitrates whereas if I used freewwweb or juno, i'd get 3.0 K/sec. That was fine; at least there were no busy signals. Then everything...

Pros: None left
Cons: Bankruptcy

Updated 6/21/00: Access Developers' bankruptcy case was converted to a case under Chapter 7 on 6/8/00. The difference is the intent of the bankruptcy protection. The purpose of Chapter 11 is to provide the debtor with temporary relief from...

Pros: NONE
Cons: Lies, cheats, steals

Today, I got an email from some company calling themselves BeWell.net. They stated that they recently acquired Access1.net, which has supposedly filed bankruptcy. It stated that customers of Access1 would be able to keep their email addresses and dial up...

Pros: There are none
Cons: It is unusable

I must be an idiot. I actually renewed my subscription to Access1, and now I can't even use them to get online. I got sucked into their renew and get 18 months for the price of 12 months. I am now writing from a free ISP, complete with annoying...