Highest Rated Review by the Community
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Rated a Very Helpful Review by the Epinions community Oct 27, 2006
Pros: Solid connection speeds
Cons: Outsources jobs to foreign countries
Summary: I recently moved into a new home and due to a miscommunication with the realtor, at the last minute I discovered that my Cable modem service would not be available at the new house. I quickly set up a Gmail account and transferred all my important ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jun 9, 2007
Pros: none
Cons: Customer service representatives providing misleading information. High rate structure.
Summary: Consumers of the new AT&T (former BellSouth) must be careful when interpreting comments of the customer service representatives of the company. Last year when I established a US long distance plan on my home phone, I was assured that the rates charged by ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jan 6, 2007
Pros: None.
Cons: What an incredible bureaucracy.
Summary: Let me recount my billing problem with Bell South after deciding to disconnect (permanantly) for very poor response time (weeks) on a repair during which time I decided that if I could go that long without a land line, I didn't need one. • The ... read more
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Rated a Helpful Review by the Epinions community
Mar 20, 2005
Pros: None
Cons: Too many to list here, please read the review.
Summary: When I moved to a new town (8 MONTHS AGO!!!) I signed up for BellSouth services over the internet and in return for signing up on the internet I was supposed to receive a $30 Target gift card. I have emailed bellsouth and called bellsouth dozens of ... read more
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Rated a Helpful Review by the Epinions community
Aug 17, 2004
Pros: I would never use the word Pro and Bellsouth in the same sentence.
Cons: Where do we begin?......EVERYTHING?!
Summary: Not being longwinded and getting right to the point….the bottom line here people is Bell(Hell)South should never have gotten into “high-speed” internet. For all you interested in specifics, there is not enough storage on epinions to tell you all the ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Apr 29, 2003
Pros: Large coverage area provided by large company
Cons: Technical support is almost none existant.
Summary: We recently moved into our new home in Paris, Kentucky. Naturally, we arranged to have all the usual amenities set up for use almost as soon as we were moved in. BellSouth was one of the first that was "connected". However, when we attempted to use ... read more
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Rated a Helpful Review by the Epinions community
Feb 14, 2003
Pros: - Short wait on phone for customer service
Cons: - Problems with automatic billpay
- Inability to dial certain numbers
Summary: They really screwed up my automatic billpays so I definately recommend sticking with paper checks with this company until they get their act together. I was curious as to why I wasn't even receiving a bill via snail mail or email and a representative ... read more
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Rated a Helpful Review by the Epinions community
Nov 16, 2002
Pros: Fast connect on dialup, never get disconnected, fast connections maintained, great customer service.
Cons: None so far
Summary: I have had Bellsouth Dialup for a year and a half now. I can truly honestly say that I have not had one problem. Customer service is great once you get past the phone prompts and get to a live person. I plan on getting Fast Access DSL, but I am ... read more
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Rated a Very Helpful Review by the Epinions community
Jan 5, 2002
Pros: Well I can connect...that's about where the pros end
Cons: poor support, VERY slow, dropped connections, 33.6 Kbps is fastest connection.
Summary: ...and getting worse. I was fooled into a one year service contract for Three free months of service. Well now I know why.
Bellsouth has such poor regional ISP service I am almost ready to bite the bullet and write off the 5 months (plus ... read more
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Rated a Very Helpful Review by the Epinions community
Apr 10, 2001
Pros: its available
Cons: its the only game in town
Summary: BellSouth has fallen short of keeping up with the technological advances and is not concerned with their customers need for speed. I was SysOp of a Renegade (brand name) Bulletin Board System which I ran free of charge to the public prior to ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 28, 2001
Pros: 5 mail boxes, cheap, convenient billing, local
Cons: tech support not par, connection sometimes hangs
Summary: I've written several reviews on dial up ISP's, this will be the first I'll have written while actually using the service. BellSouth is of course, the Southeastern US branch of Bell Communications. I live in Tennessee, thus, BellSouth is my phone ... read more
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Rated a Very Helpful Review by the Epinions community
Jan 4, 2001
Pros: Customer service is helpful, although not well informed...
Cons: 26K is simply NOT acceptable in this day and age.
Summary: My husband had always used BellSouth Internet after he had dumped AOL in the fall of '98. When I moved to Atlanta, I decided to sign on through his service, and I'm frankly sorry that I did.
First of all, it's slow. It's unbelievably slow. ... read more
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Rated a Helpful Review by the Epinions community
Dec 31, 2000
Pros: A single bill for ISP, local and LD phone service.
Cons: Crappy connection speeds and difficult to unsubscribe
Summary: If the Anti-AOL folks thought AOL had lousy connection speeds, they need to try BellSouth.Net. For the 5 months I had Bellsouth for an ISP, only once did I ever get a connection speed in excess of 21k, and this was with a brand new 56k modem. I tried ... read more
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Rated a Very Helpful Review by the Epinions community
Dec 6, 2000
Pros: cost, newness, 24/7 tech support
Cons: webspace url, newness (may wear off)
Summary: $12.95 a month...why not!
I've tried a few....free isp's, nationwide isp's, and local isp's.
Winfire, Freei, Earthlink, AOL, Sabernet, Quixnet, Henderson Online, and Northcoast Internet - I think that covers it.
They all have ... read more
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Rated a Helpful Review by the Epinions community
Oct 26, 2000
Pros: Fast, Reliable connections
Cons: Beginning to experience delays in the past two months due to customer increases
Summary: After being on the net for many years now, I've always sought an ISP who was fast, reliable, and there when I called. This is Bellsouth. I've used local ISP's run by mom and pop out of their garage, regional ISP's, and even AOL. However, at no time was I ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 30, 2000
Pros: nothing to speak about
Cons: connection speed; service
Summary: Bellsouth's internet service is an below par internet service provider. They claim to have a reliable connection frequency, line speed and accessibility! However, my experience has been bitter sweet. Bellsouth is a basic ISP with very little useful ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 29, 2000
Pros: Excellent Service
Cons: Occasional disconnects due to lack of activity
Summary: Yes I think I am going to be the oddball in this crowd. I like Bellsouth and this is why. I am a johnny-come-lately to the world of the internet.
Bell South was my first choice for internet service provider. It is true that when I selected them ... read more
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Rated a Helpful Review by the Epinions community
Aug 15, 2000
Pros: Connect easily
Cons: Sometimes drops you
Summary: As a simple internet user, I'm not really looking for anything fancy or special. I just want an internet connection that's reliable. For the most part, Bellsouth has been great with this. On rare occasions I will get kicked off, or the ISP itself will go ... read more
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Rated a Helpful Review by the Epinions community
Aug 7, 2000
Pros: Easy billing
Cons: tech service and occasional dial up errors
Summary: Well I have been a bastard child of Ma Bell's Bellsouth.net since Jun 00 and have yet to be able to log into my email account with out using the ever packaged product Outlook Express. I have called the so well spoke of(atleast all the nazi type ... read more
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Rated a Helpful Review by the Epinions community
Aug 1, 2000
Pros: slow as a turtle
Cons: everything, except easy payment to phone bill
Summary: BellSouth service's ISDN,MODEM and DSL.
They have made it easy to pay for their service, directly to your phone service. I've have been with BellSouth for 2 years and I just can't take
it know more.
There service is slow as a turtle. I've ... read more
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