Highest Rated Review by the Community
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Rated a Very Helpful Review by the Epinions community Mar 19, 2001
Pros: Lots of free web space--up to 140MB, great rebate
Cons: Without the rebate, the service is pricey
Summary: I have used Compuserve for just over a year and have been pleased with their service. Before Compuserve I used AOL with mixed results (mostly good), but just couldn’t resist the $400 rebate they offered with the purchase of new computer. Money talks, ... read more
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Rated a Helpful Review by the Epinions community
Feb 6, 2007
Pros: cheap connection
Cons: default CS web browser is unreliable
Summary: I use the internet for basic services, so "bells and whistles" are not a big deal to me. However, you would think that Compuserve would at least maintain their own system at core level. They do not. Compuserve 7.0 operates off a web browser called ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Dec 28, 2005
Pros: Used to be the best online service provider around, not so today.
Cons: Rampant incompetence, avoid if you want to keep your sanity.
Summary: I was a Compuserve subscriber for over 20 years (since the mid-80s, way before the Internet went "mainstream"). For most of those years the service was really great, and even after AOL bought the company they took pains to keep us loyal Compuserve ... read more
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Rated a Helpful Review by the Epinions community
Jan 24, 2005
Pros: None
Cons: Unreliable service, lousy customer service, you can't get rid of them.
Summary: If you are thinking of trying this service or its parent company AOL, take my advice – DON'T! If you are already a member get out NOW! (if they let you) Here's my experience with CompuServe: we had this service for almost five years. It was ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 3, 2004
Pros: good connection speed, allows you to stay on w/o getting constantly kicked off
Cons: you must use the cs browser to connect,
currently no high speed service
Summary: Let me start by explaining why I joined cs in the first place. My first ISP was Aol, which was horrendous back in its earlier days(although I don't know if it is still that bad; in any case, I don't care). And my family and I were shopping for a ... read more
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Rated a Very Helpful Review by the Epinions community
Jul 6, 2004
Pros: Easier to use than Standard Dial up.
Cons: Disconnects, Limits some computer functions, Practically have to fight a war to disconnect.
Summary: I got stuck with CompuServe through the familiar $300 rebate. I imagine this is the only way a company like CompuServe can actually get customers. Why do I talk so bad about CompuServe? For anyone who's been stuck with AOL, CompuServe is basically the ... read more
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Rated a Helpful Review by the Epinions community
Mar 17, 2004
Pros: price (only 14.99 now for unlimited access), email and navigation are idiot proof
Cons: compuserve's browser is slow, use your own separate IE or netscape.
Summary: I have to admit I signed up to compuserve only for the $400 rebate, it was christmas time and I needed the money. So I figured, I already pay 20 bucks a month already, I might as well get 400 dollars for paying the same amount. I had aol prior to this ... read more
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Rated a Helpful Review by the Epinions community
Aug 1, 2003
Pros: Prevents you from spending too long online (since you get kicked off every 2 minutes)
Cons: May cause bodily injury/death from computer being hurled across the room in anger.
Summary: I can't fathom how anyone could have reviewed this product and said ANYTHING good about it at all. ... read more
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Rated a Helpful Review by the Epinions community
Apr 30, 2003
Pros: Surfing the net is a breeze, nice browser, and easy email.
Cons: Billing that is not trustworthy. You are being monitored when you visit forums, and chatrooms.
Summary: CompuServe is basically AOL with a few important differences.
First of all, the browser is slightly different, but actually more attractive than AOL's. Everything is right where you need it, and is very handy for surfing the net. I wish ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Mar 28, 2003
Pros: Good connection. A free month (or two).
Cons: Long wait for questionable customer service, lacks newsgroups.
Summary: (Note: I am writing this over a year after service, and things may have changed.)
Although Compuserve internet service did serve my dial-up needs at the time very well and was nice enough to give me a free one month trial and an extra month, I ... read more
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Rated a Very Helpful Review by the Epinions community
Nov 17, 2002
Pros: Fairly convenient access numbers, $400 rebate offer
Cons: Awful mail program, high kick frequency, annoying browser
Summary: OVERVIEW
Compuserve was once an independent online service that had once basked among the extinct like Genie, Prodigy, et al. Now largely under the jurisdiction of AOL, Compuserve has adopted everything that makes AOL such a crappy ... read more
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Rated a Helpful Review by the Epinions community
Aug 10, 2002
Pros: None
Cons: Poor connection time, frequent interruptions, poor customer service
Summary: Whenever connecting to Compuserve, it was extremely slow. More frustrating than that was the frequency with which I was kicked off. Several times a week I would be kicked off. It makes it hard to get any work done. The problem did not improve even ... read more
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Rated a Helpful Review by the Epinions community
Jun 11, 2002
Pros: Good Price
Cons: Poor Customer Service, Terrible Connection, Horrible Reliability
Summary: I joined Compuserve about 2 years ago, I believe AOL owns them. I got the service because it was fairly close to AOL, lower price ($21.95 compared to AOL's $23.90), and if I committed for 3 years I would get a $400 rebate off my new computer.
... read more
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Rated a Very Helpful Review by the Epinions community
Oct 5, 2001
Pros: none really
Cons: poor customer service, frequent log offs
Summary: Yes, I admit it I worked as a customer service rep for Compuserve for 6 months. It was the worst job I ever had. They gave us free Compuserve so I got to use the service and I have to be fair it is a decent service, although it is nothing you couldnt ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 9, 2001
Pros: It is easy to cancel.
Cons: How much time do you have?
Summary: The year is 2001 you are a knowledgeable, "in the now" kind of person. You want to jump on the information "supper highway", unfortunately you are in a Ford Pinto. Slow connection time, slow download time, slow customer service representitives, and ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 28, 2001
Pros: Ease of Use
Cons: Disconnects, slow at times
Summary: CompuServe is a division of AOL. The only difference is the name and some features. I usually get in on the first dial, but sometimes it takes 5 minutes to connect. Sometimes it is also slow. I get disconnected frequently and I lose my spot on the ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 25, 2001
Pros: There are no pros!
Cons: We are experiencing High Call volumes, please call back another time!!
Summary: I chose Compuserve because of the rebate when I bought my PC, I had a choice of this or MSN and I obviously made the wrong decision. I'm reminded of this every time I sit at my computer. There aren't enough access numbers and some of them listed don't ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 23, 2001
Pros: I can't think of any...
Cons: Disconnect's more frequently than seems humanly possible...
Summary: When I first found the joys of the Internet, it was when I first went to college. The problem was I stopped my college course after a month. So, there I was, Internet starved without any access or money to get the access.
At my college it was ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 20, 2001
Pros: Lots of sites to call
Cons: HORRIBLE CUSTOMER SERVICE
Summary: I used Cserve for many years because of the easy access and my unwillingness to change email addresses etc. I have now been trying to get their billing department off my back for 6 months!
I transferred my email and ISP to ATT in Dec of 2000 ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 14, 2001
Pros: Huge network - customer base -Lot's of monthly plan options
Cons: It's AOL problems with a different name
Summary: First of all I joined CompuServe in 1987., back when a 300 baud modem was basic and fast. You also paid through the nose for each and every minute of use.. But back then it was worth it. The Data bases and able to search articles was bar none the best.. ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 9, 2001
Pros: Easy use, cheap price, own e-mail address, own screen name
Cons: Customer Service is a bit slow
Summary: American Online has been the most dominant internet company ever. With all of their success, they created the cheaper Compuserve. Compuserve is not that well known and not a lot of people have it but it's just like AOL.
Compuserve has the ... read more
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