Cox.com

Pros: Fast when it works.
Cons: Cost per month, intallation fee, bad customer service, service outages.

Thirsting for a faster connection speed to my addiction (the internet) I fell under the spell of Cox Communications plethora of media bombardment. Being convinced that their service was better than the invention of sliced bread I picked up the phone,...

Pros: supposedly fast
Cons: 2 many people on 1 bandwidth, down alot, unhelpful

When I first got my cable modem, I absolutely loved it. At that time it was contracted by TCI cable, but was in the process of selling to AT&T. Which was fine, I never had a problem with TCI or AT&T when they had my cable modem. Then good'ole...

Pros: Much better speed than the ADSL I previously had, cheaper too!
Cons: If more than two machines are connected, they charge for a business!

I have been using Cox Communications as my web provider for over a year now, and I have been mostly satisfied with the experience. After having a bad phone line at my last living quarters and suffered through a slow ADSL line with no more than a 20k...

Pros: speed
Cons: netscape crashes at times

I just recently moved to San Diego where I now use Cox Communication for my Internet and my Cable TV. I am somewhat disappointed with the speed of the Cable connection. At times it can be very fast, but a lot of the time it is actually pretty slow. I...

Pros: Good service people, telephone support and speed -- phone line free!
Cons: Not always lightening fast.

"You just have an AOL dial-up connection? Oh..."

How many times have people wrinkled their noses if you've said that's the way you get online? I've seen it for several years now, and for a long time, I really didn't see what the big deal...

Pros: FAST=- Always On-line
Cons: Always On-line(security)

The first time I downloaded a 10.3MB file in 38sec I fell in love with my new cable modem from COX.com. I was at first hesitant to pay $55 for Internet access (which in my area we get cable TV included), but I have no regrets.

The cable guys...

Pros: Fast connection during early morning hours
Cons: Congestion and no choice in ISP

A lesson learned:

When cable modems first arrived here in San Diego I was one of the first people to get one. I called Cox Communications and set up an appointment for them to come out and install my cable modem. The soonest they could get...

Pros: quick downloads; always "on"; doesn't tie up telephone
Cons: technicians

I have had my Cox.com service now for over a year. The connections are 99.9% reliable here in Eastern Nebraska. Cox is also my telephone provider as well as my cable television provider. For my Internet Service Provider service along with the cable, (2...

Pros: When the connection works, it's truly "high speed".
Cons: Multiple outages, ignorant technical support, consistently late service technicians.

Overview I have been a subscriber to Cox High Speed Internet services for four years now. Wh ...

Pros: When it works, faster than a 56k dialup modem.
Cons: Service often down, uneducated support personnel, highly congested backbone, no dual-homed or redundant connections means frequent access problems for customers.

I've been with Cox cable for about 8 months now. It's a moderately pricey solution, costing about $80 a month for connectivity.

For that price, I get a rented cable modem, 1 IP address allocation, 5 mailboxes and about 400kbits/sec download...

Pros: Really fast
Cons: sometimes slow/expensive/low security

It seems like about four centuries ago when I started hooking up to AOL with my 14 dot four modem and my second hand 486 DX2 50 mHz desktop. After about two or three years of busy signals and disconnects, I dumped AOL, and I NEVER looked back....

Pros: Cheaper and more available than DSL (here). Downloads up to 950 KBytes/second!
Cons: Email servers aren't IMAP compatible. Interruptions rare, however quickly fixed within less than an hour.

Why we got Cox We have juggled among various local dial-up ISPs in the past that have either overloaded their pipes (very slow bandwidth despite 48K connection speed) and/or very few modems (countless busy signals even at off-peek times). ...

Pros: * fast service * always on, no top layer connection needed
Cons: * ridiculous phone support wait * "leave call back #" feature a sham

First, I'm not going to refer to it as "Cox high speed internet service", since this is unnecessaril ...

Pros: Fast, easy to use
Cons: Bad customer service, Service people unknowledgable

If I'm ever curious what the world looks like on drugs, well, I can just look at my cable modem. At first speedy; then jolting, freezing, and rather frightening.

But let's start this story at the beginning. It all started years ago,...

Pros: Exactly the kind of superb value we've come to expect of cable providers.
Cons: Prepare to deal with the possibility that neither your installer nor customer service will be able to get you going.

Modems. I've been with 'em since I ran a 300 baud modem on my Commodore 64, then a 1200 on my Fido BBS. But now that the speeds have stepped up, I don't much like them. No matter what modem I try, local line quality limits me to 26,400 bps. Then Cox...