Earthlink

Pros: fair product -- when it works, cheaper than others
Cons: customer service is a joke, and the same applies to pop-up blocker

I have used many internet providers. Road Runner, Frontier dial-up, Optimum (my current provider), and Earthlink. Out of all forms of internet connection, I can comfortably say that Earthlink gave me the most headaches for a cable-connected service. ...

Pros: Usually good service and I have never had problems with customer service
Cons: Disconnects (all ISP's have them though)

WARNING - This review may end up being long because I have several areas that I feel are important to cover in this review.

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I know there are over 450 reviews for Earthlink...

Pros: Several access numbers, free web space, discounts with USAA insurance and/or Sprint
Cons: None to date

I have tried so many internet services, I can not even begin to tell you how frustrating it can be. We finally joined Earthlink last fall, and I will tell you so far they are the best.

First, Earthlink has several access numbers....

Pros: You get a free digital camera when you sign up for 3 months.
Cons: Customer service stinks

I recently signed up for Earth Link so I could get the digital camera. I almost said free digital camera. It is not free, the terms are that you have to keep Earth Link for three months.

I received the camera in a timely manner. Actually...

Pros: Waiting for them to pick up the phone prevents you from eating junk food.
Cons: Listening to one hour of hokey music waiting for them to get on the phone

I got so frustrated from the Dial Up ISP. You have to understand what brought me to the point of no return. It was a matter of sheer desperation. I bought a new Dell laptop and no great way to access the internet. I had tried MSN and never got to...

Pros: Connects Great! Great Service!
Cons: The Billing Department Needs to let people know when there is a problem! And Tech Support Could Be Nicer!

We decided to try Earthlink when we moved to this town. There aren't many access numbers in this area so we were extremely pleased that Earthlink had one. I called the company and they set me up with the family pack. That is 5 email address's and...

Pros: Price is not bad, I got a free digital camera out of the deal
Cons: headaches, disconnection was a common thing, always had to do some manual adjustments

I will admit it I only tried EarthLink for a few months and the main reason for that was the free digital camera offer they had sent to me in the mail.

What harm could it do? I'd been using Netzero for sometime and I was sick of getting...

Pros: Spamkiller software
Cons: Not easy to use; Pre-payment and no customer service; Return my $21.90

Having heard some interesting things about this ISP, I tried it for less than 15 days. What I got out of the trial can be best summarized as pain due to service problems, headache due to to many run-arounds and a loss or seizure of $21.90 by Earthlink...

Pros: Technical Support
Cons: Customer Service is awful; nothing special about this ISP; you can do better!

Since 1993, I have been very active on the Internet. I was a sub-sysop on Knobody’s Business, a Bulletin Board System (BBS), from 1992 – 1994. I have had experiences with Yahoo, America Online, Juno, BlueLight, MSN, ...

Pros: Excellent online service! No pop ups and so far no disconnects.
Cons: Requires a little more brain power to use than most think.

I’m an ex AOL member for the tenth and final time since discovering Earthlink TotalAccess 2003. How was Earthlink able to draw me away from one of the biggest internet service providers in the world – and what is it about Earthlink that...

Pros: will do in a pich
Cons: just like AOL, yet worse

Earthlink has one good quality, they were offering a free Webcam...yet something evil this way comes..Its NetCom, the internet Boogeyman. Just like Aol in that it will boot you off in the middle of your important downloads, drop connections, never dial...

Pros: Reliable Service!
Cons: You have to pay for it!

A couple of months ago I went to Freewwweb because it was FREE! The connection speeds were the same as Earthlink. The only problem I ran into was several times a week, I would try to logon and it would say wrong username and password. Some of my friends...

Pros: spam blocker, cheap price
Cons: no customer service, no tech support,

I initially purchased Earthlink internet for 9.95. I have my own online business and I needed an ISP I could use to send out mailings to my mailing list of over 6000 members. I already have cable so my SOLE purpose was to utilize Earthlink for ...

Pros: Reliable for the last four years, quick downloads, slower uploads, good technical service.
Cons: The Earthlink software is poorly written - do not recommend using it.

I had been a dial-up subscriber for years with many different providers, none of which I was particularly happy with. Dial-up alone is unbearably slow when it comes to downloading even small files or waiting for a page to load. I finally had enough and ...

Pros: Remarkably Similar to AOL
Cons: Remarkably Similar to AOL!

NB This negative review is of the new upgraded Earthlink 5.0 program. I still like Earthlink as an ISP and will continue to use them in the foreseeable future.

The Chief Dragon in Residence has been a loyal Earthlink...