Juno

365 ratings (359 Epinions reviews)
Epinions Product Rating: OK
5 stars
46
4 stars
54
3 stars
67
2 stars
75
1 star
117
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    Highest Rated Consumer Review by the Community

  • DANGER: AVOID JUNO AT ALL COSTS

    Dec 10, 2001 by
    Rated a Very Helpful Review
    Pros: None
    Cons: Bait and switch; they may be putting bugs in your computer

    Summary: Readers familiar with my writing may know that I use AOL as my main Internet Service Provider. (goodbye) But since I needed a back-up for times my AOL was logging me off so regularly I couldn't use it at all, I signed up for Juno's Free ... read more

  • Juno Support?

    Aug 2, 2007 by
    Rated a Helpful Review
    Pros: Bullet-proof address
    Cons: No free, competent, fast support

    Summary: 1. I signed up years ago due to its low cost and many phone number connections, even via cable. I have been rewarded with the same, non escalating annual fee ... so long as I do not upgrade. WOW 2. As cable companies buy each other out or "upgrade" ... read more

  • Juno is just OK

    Jun 2, 2007 by
    Rated a Helpful Review
    Pros: It's cheap..10 dollars a month.
    Cons: It disconnects A LOT

    Summary: Look, the main thing about Juno that bugs me is how much it disconnects off the internet. It makes me sick. I'm using dial-up by the way. So I don't know if it disconnects high-speed internet. Juno stays online as long as you're loading something. As ... read more

  • You Lost me at Hello

    Feb 14, 2007 by
    Rated a Helpful Review
    Pros: N/A
    Cons: Customer Service

    Summary: I was looking for an inexpensive provider to replace my mother's AOL. I checked Consumer Reports and saw that Juno was listed highest of dial-ups. I went to the web-site to check it out. After reviewing all of the comparisons and info on line, I still ... read more

  • $1.95 per minute for nothing but long call, that solved nothing

    Feb 18, 2006 by
    Rated a Helpful Review
    Pros: Inexpensive, lots of access numbers.
    Cons: Lack of trained or reasonable personal technical support, changing system without telling you

    Summary: 2/22/06 The following was written over a year ago. The software is running smoother now with their upgrades, I don't have current knowledge about service level. Probably, still is poor (You get what you pay for.) They do have a new technical ... read more

  • Free Internet still comes at a price….it can also really test your patience!!

    Feb 15, 2004 by
    Rated a Very Helpful Review
    Pros: Simple to use, lots of connection numbers to choose from, and it's free.
    Cons: EVIL BANNER that takes up 1/4 of your screen.

    Summary: UPDATE *** March 10, 2006 Free Internet still comes at a price….but it can really test your patience!! Since my last review, I have moved on to DSL (now that I can afford it) and had stopped using Juno. That was until my DSL service ... read more

  • JUNO BAD CHOICE

    Feb 4, 2004 by
    Rated a Very Helpful Review
    Pros: Easy to use software, and $9.95 a month
    Cons: connections unstable. Behind-the-scenes data collections

    Summary: Frequent poor connections. LOTS and LOTS of ads. And remember JUNO started off as a free service due to mass advertisements; even with the paid $9.95 a month unlimited service, stats of where you been serfing is compiled for advertisers. Isn't that what ... read more

  • Juno (Platinum): customization issues

    Nov 28, 2003 by
    Rated a Very Helpful Review
    Pros: Cheap, easy to set up, OK for users who only use web browsers.
    Cons: Not for those who want to control aspects of Internet usage. Poor tech support.

    Summary: These are comments on Juno Platinum ($9.95/month). My aunt used Earthlink on her Macintosh iBook but because she is a light internet user, she wanted a cheaper ISP. I helped her set-up Juno Platinum. Juno installs its own proprietary software for ... read more

  • not for heavy internet usage

    Jul 2, 2003 by
    Rated a Very Helpful Review
    Pros: free, good for email
    Cons: usage limitations and conditions

    Summary: I have been using Juno for about three years. Juno is a free service with optional unlimited intern ... read more

  • Juno Platinum...you get what you pay for!

    May 25, 2003 by
    Rated a Very Helpful Review
    Pros: Price is reasonable, dial-up connection speed is good, and local access numbers are abundant.
    Cons: Annoying start-up Ad, disconnects after a few minutes of inactivity!

    Summary: I do not care for Juno Platinum. Based of the Pros and Cons, it may be fine for you. I believe that Juno tracks user movement around the Web. Funny how after doing some online car shopping, the next time I logged on their start-up Ad bombarded me with ... read more

  • Its so so

    Apr 23, 2003 by
    Rated a Helpful Review
    Pros: The service is free
    Cons: But then u are limited to 10 hours free service

    Summary: I have been a member with Juno since 1997 and I think that's when they were just an e-mail service. It was a good service the service was good....until they had free internet service and joined together with Netzero. From 40 hours in 2000 to just a ... read more

  • JUNO-You get what you pay for!

    Jan 15, 2003 by
    Rated a Very Helpful Review
    Pros: FREE email, low priced ISP.
    Cons: Worst customer service of any ISP I have used! Adds galore.

    Summary: I have used Juno off and on since around 1995. This has given myself considerable opportunity to experience their products. I began with their free email service and eventually singed up for their platinum internet access which currently costs $9.95 ... read more

  • Not so platinum! Juno Platinum Review!

    Nov 13, 2002 by
    Rated a Helpful Review
    Pros: Fast Connection. Inexpensive.(So I thought)
    Cons: Poor tech support. Email is rather slow.

    Summary: My first suspicion that Juno Platinum wasnt going to give the service of an AOL or MSN was that Juno didnt even bother to update there software. Instead of saying Juno Platinum as the service is stated as instead I get Juno Gold which was there previous ... read more

  • For What You Get, You Can't Beat The Price

    Jun 30, 2002 by
    Rated a Very Helpful Review
    Pros: Great Email, The Price is Right! Great back up ISP, or Email Program
    Cons: Add Banner is large and annoying, but it's free! Someone has to pay the bills!

    Summary: Connects fairly reliably. Great E-Mail Program! Sure They Limit your access on free service, if you can't understand that they give preferrance to PAYING customers, your probably not the brightest bulb in the lamp anyway! (Falls under the catagory of ... read more

  • Terrible customer service!

    Apr 23, 2002 by
    Rated a Helpful Review
    Pros: Relatively cheaper monthly rates than other ISP
    Cons: No customer service. U're on your own.

    Summary: All help is online. I was not able to connect from home as there was some connecting error. If I can't even get online, how was I supposed to get help? Finally, I managed to find a customer service number to demand a refund, but the representative ... read more

  • JuNO, NO, NO

    Mar 19, 2002 by
    Rated a Very Helpful Review
    Pros: free, easy to download and install
    Cons: VERY LIMITED HOURS!, too many pop-ups

    Summary: Juno's free internet service is completely unacceptable for anyone who use the internet for more than a couple of times a week! As an avid internet user, I've tried most of the free providers out there. Juno looks good at first--its an easy ... read more

  • To free ISP or not to free ISP????

    Mar 15, 2002 by
    Rated a Helpful Review
    Pros: Stable, Never busy, Free, free, free...
    Cons: Limited usage time, pop up ads...

    Summary: Not living in a big metro area, juno's free service was a good fit for me. I was only an occasional internet user, so the usage time did not effect me that much...I was able to connect almost everytime I dialed up..I have read some of the other reviews ... read more

  • Juno, the good, bad, and ugly.

    Dec 17, 2001 by
    Rated a Very Helpful Review
    Pros: honest, reliable, easy, affordable
    Cons: dial up's in high populated area's, frequent cut off's.

    Summary: What's good about Juno? They've been around for a very long time. Even though they first started out with free Internet Email, they've grown! At the present time, they are offering Free internet access at a limitation of 40 hours per month. But those ... read more

  • I tried them all so let me tell you about this one.

    Nov 3, 2001 by
    Rated a Very Helpful Review
    Pros: It still is free.
    Cons: Short amount of time to use.

    Summary: I signed up for JUNO because it was free and we all love getting something for nothing. So i used their CD to install it but you can download it from their site also. The installation was simple and pretty quick. The service is very easy to use. ... read more

  • Getting to be like Netzero

    Aug 15, 2001 by
    Rated a Helpful Review
    Pros: good when you have nothng
    Cons: don't do anything else but browse on one window

    Summary: Before I got my fast line. I relied on netzero and Juno. Whichever I can get in, I use it. Netzero was okay in the earlier time, friends gave me crack file, so I wouldn't see the ad. But they found out somehow, and upgrade to another ... read more

Showing 1-20 of 359 reviews
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