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Rated a Helpful Review by the Epinions community
Feb 24, 2000
Pros: easy, fast
Cons: spell your name
Summary: After being connected for three years to the university’s ethernet T1 connection, I was not ready to get back to a modem. I took a look at some providers and chose Mindspring. Why, because I despise AOL and my brother recommended me to the service. ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 23, 2000
Pros: SBIZ: Courteous
Cons: SBIZ: Disjointed tech support; long delays and downtime
Summary: Although I have heard only good things about the standard MindSpring service, the SBIZ area, which caters to small businesses, is lacking in some critical areas. I worked extensively with the technical support areas after performing a standard Microsoft ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 22, 2000
Pros: Access from almost anywhere
Cons: Long wait to get a tech - when I was there anyways
Summary: As a former employee of MindSpring I got to see things from the other side of the fence. When I started working there they had just bought out Netcom and were getting ready for the change over. At that time I could think of no better ISP to go with. ... read more
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Rated a Helpful Review by the Epinions community
Feb 21, 2000
Pros: Lots of local numbers, rarely get busy signals, relatively cheap, good service
Cons: Hard to get a hold of customer service during the daytime
Summary: We have used Netcom/Mindspring for over 3 years now...probably 4-5, can't remember. We have had very few, if any, problems w/ Netcom. We have a local number, rarely ever get a busy signal or get disconnected (at least, not because of the ISP!). When ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 21, 2000
Pros: Speedy dial-ups, excellent customer service and user friendly software.
Cons: ...uhhh, give me a day or so and I'll find one.
Summary: If you're looking for an ISP that provides fast connections, virtually no busy signals, excellent customer service and a clean and uncluttered interface, then look no further. Go to the MindSpring home page at mindspring.com and sign up right away. No, ... read more
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Rated a Helpful Review by the Epinions community
Feb 17, 2000
Pros: Higher speed access than most ISPs
Cons: You have to sign a two month service contract to get the camera
Summary: I joined Mindspring to get away from Aol-constant busy signals and not fast enough connecting speeds. I totally love MindSpring. They sent me a package in the mail three days after I signed up with everything I needed. They sent me a free digital camera ... read more
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Rated a Helpful Review by the Epinions community
Feb 16, 2000
Pros: great speed for a great price
Cons: none
Summary: Mindspring is the best ISP I have ever used before. It is a no-frills, high speed service which works very well. The speed is excellent compared to other ISP's which claim to give 56K access, but don't. I like Mindspring because I can sign on quickly and ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 15, 2000
Pros: Price, quality, service
Cons: None come to mind
Summary: Mindspring is the result of leaving my previous internet provider due to increasingly bad connections and service. And do I like Mindspring? The answer to that is yes.
The price is very competitive compared to other internet providers I looked ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 15, 2000
Pros: well, it's all over the place....best that can be said for them
Cons: Pretty much everything
Summary: Nothing is more pitiful than a "once great" who doesn't seem to know when his time is past. As hard as it is to watch them try....deep inside you always want them to hit that one last homerun or score that one last touchdown....but you always ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 13, 2000
Pros: Customer Service/Tech Support, Reliability
Cons: High speed internet access not available in a lot of areas
Summary: With the merger between Mindspring and Earthlink, two of the most highly rated -- popular ISP's in the nation, it would be no surprise to me if the ISP giants put a hurting on AOL/Time Warner. Two of the most important things I think people look for in ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 13, 2000
Pros: Great access speed
Cons: None (for me)
Summary: Mindspring is Great. I had AOL and there was so much junk on there, I couldn't do what I wanted. I really like Netscape Navigator, and I couldn't figure out how to use that browser while on AOL. Now all I have to do is click on Mindspring and I get to ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 12, 2000
Pros: easy to use
Cons: long delays, disconnects, sometimes busy
Summary: I've used Mindspring for over a year now because I had heard it was so good. I stayed with it because I kept hearing how bad some of the other internet servers were and at least I was familiar with Mindspring.
However, due to MUCH frustration ... read more
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Rated a Helpful Review by the Epinions community
Feb 9, 2000
Pros: same price as AOL
Cons: none
Summary: Are you annoyed for being kicked off america online once every hour or so? Well you don't have to worry about that problem because I have the resolution to your problem!! Sign up for Mindspring internet access. It is the same price as america ... read more
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Rated a Helpful Review by the Epinions community
Feb 7, 2000
Pros: Great connection speed and customer service.
Cons: None
Summary: Mindspring is great. Yeah, it's the $20 a month deal, and I know that there are other ISPs you can get for less, but you sacrifice quality for price. Like Juno for instance. It's $10/month, but you get those stupid ads up all the time that you have to ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 6, 2000
Pros: freedom to choose internet software, up to 6 e-mailboxes available
Cons: this ISP has a bad case of Merger Mania
Summary: Spring Fever: The uncontrollable urge to find and mate with nearly anything that looks even remotely like your species... to the detriment of all else in your life.
MindSpring Fever: The uncontrollable urge to find and mate with nearly ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 6, 2000
Pros: Friendly tech support, always stable
Cons: none I've experienced
Summary: After making the journey through several ISP's, I finally landed at Mindspring. Never a busy signal, always, always *always* well informed, friendly tech support people. Extremely easy to sign up and set up! In over 5 years with this service I've ... read more
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Rated a Helpful Review by the Epinions community
Feb 6, 2000
Pros: Good company, good connections
Cons: Occasional speed glitches
Summary: My connection with Mindspring originated thru NetCom, which was
bought out by Mindspring about a year ago. I had always been
satisfied with NetCom, so I was hopeful I would continue to receive the
same level of service from ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 4, 2000
Pros: Reliable
Cons: Monthly Nasty Grams
Summary: This epinion was inspired by another member that complained about similar treatment from their ISP. I was a Mindspring user for 6 months and really liked the service....I usually logged on about 99% of the time on the first try ....only experienced one ... read more
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Rated a Helpful Review by the Epinions community
Feb 3, 2000
Pros: Everything about this ISP
Cons: Bought by Earthlink
Summary: I never have a problem connecting and always get connected at the top speed.
When I did have a problem, I sent an email to support and they took the time to write back in a day or two and thanked me for informing them of the problem. They ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 3, 2000
Pros: Affordable, cares about customers, has access numbers across the country.
Cons: Merged with earthlink and will be losing its name. :(
Summary: I used to believe in only using local ISPs for my internet access, I thought the national ones were overpriced and gave bad service. I was horribly wrong about one national ISP.
My fiance got a job working as Tech Support for Mindspring, and ... read more
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