Onemain

31 consumer reviews
Average Product Rating: OK
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    Highest Rated Consumer Review by the Community

  • Onemain what?!? Pain!! ("Now an Earthlink Company")

    Nov 26, 2000 by
    Rated a Very Helpful Review
    Pros: Sometimes it works
    Cons: Slow response time. Then when you get thru, they never know anything.

    Summary: We signed up under a local ISP back in Nov '99 when we first got our computer. At the time, they were the only local ISP (we live in the boondocks) that we knew of at the time. Since we weren't happy with them, we were looking for a change. My husband ... read more

  • OneMain.com - Not For Me

    Feb 13, 2001 by
    Rated a Helpful Review
    Pros: OK connections.
    Cons: Basically everything else.

    Summary: I also started out using USIT (U.S. Internet) based in Knoxville, TN. Connection speeds were fair, averaging 28800 or so. Of course, I live out in the area that doesn't have very good phone lines, but I assume if I was anywhere else, I would have ... read more

  • OneMain is mainly not that good

    Feb 12, 2001 by
    Rated a Very Helpful Review
    Pros: see review
    Cons: see review

    Summary: Here's my OneMain experience. OneMain consists of many small ISPs recently conglomerated into one, so others may have had very different experiences. I saw their ad a couple of months ago on TV, and being sick of my free ISP, I decided to ... read more

  • OneMain Not My Main One For Long

    Jan 18, 2001 by
    Rated a Very Helpful Review
    Pros: They claim the rates will not change from the former ISP.
    Cons: The connection time is Slow.

    Summary: Among the ISP's that provide a local connection number in my telephone company service area is OneMain. They identify themselves as the "Hometown Internet Service" because the technical support personnel supposedly live and work in the area. ... read more

  • Oh, What Happened to Customer Service?

    Jan 5, 2001 by
    Rated a Very Helpful Review
    Pros: Many dialup locations ?
    Cons: Everything else

    Summary: As most of you know, OneMain.com bought out United States Internet (USIT) a year or so ago. I signed up with USIT as my ISP back over 5 years ago. There were only 2 local ISPs in my rural town back then, and USIT was far superior, as I had accounts ... read more

  • LOUSY CUSTOMER SERVICE

    Jan 3, 2001 by
    Rated a Very Helpful Review
    Pros: Good connection, rarely down
    Cons: Lousy customer service, Billing problems, contact problems

    Summary: My original ISP (Lightspeed) was consumed by OneMain. So, I became a subscriber by default. I never had a problem with the old ISP. But, my dealings with OneMain have been yet another thing. My connection is fine. And it is almost never down, . . . ... read more

  • If you're gonna dial up, OneMain might be the way to go.

    Nov 17, 2000 by
    Rated a Very Helpful Review
    Pros: Inexpensive; No "use" charges; Good connection speeds.
    Cons: Dial-up ISPs all have the same problems.

    Summary: Dial-up internet access can be a downright pain in the butt, am I right? First, I don't care what company you sign-up with, you WILL have dial up problems. Second, if you want to be able to use the internet without more banner ads from "free" ... read more

  • Wonderful,

    Nov 3, 2000 by
    Rated a Very Helpful Review
    Pros: Great Service - Five Stars
    Cons: Nothing

    Summary: Onemain Customers! Open your eyes! This company is not working against us, but rather for us. Every single time I have called support, they have been more then helpful and friendly, I pay 9.99 per month, and although run into busy ... read more

  • OneMain? Down the Drain!

    Oct 31, 2000 by
    Rated a Very Helpful Review
    Pros: Formerly was a great ISP
    Cons: Poor connectivity, email outages

    Summary: The Grid was a superior ISP. Since OneMain took over, it's been steadily deteriorating. Now takes several tries to get a connection (busy signals are rare, it just won't connect). Problems have been increasing the past couple of weeks. Lately, email has ... read more

  • very poor ISP in Sacramento

    Oct 30, 2000 by
    Rated a Helpful Review
    Pros: none
    Cons: poor connection, slow connection, very poor e-mail

    Summary: As JPS Net this ISP was satisfactory. When One Main.Com took over, the change over was very noticeable, disconnects multiplied (my standby Alta Vista did not disconnect so it wasn't the lines). During peak times 8am to 8pm email delivery became and is ... read more

  • Watch your bank

    Oct 25, 2000 by
    Rated a Very Helpful Review
    Pros: none
    Cons: money hungry

    Summary: OneMain has repeatedly taken money from me, after I cancelled my subscription with them. So my point would be if you choose them, you must choose them for ever. Otherwise you will be charged for not using them. Just be careful with giving them ... read more

  • OneMain = OneBigPain

    Oct 13, 2000 by
    Rated a Very Helpful Review
    Pros: Joe Namath, Tiger Woods, Pete Sampras
    Cons: they just plain don't care...as a matter of fact, they suck

    Summary: Why can't I find an Internet Service Provider that delivers what they promise, I think to myself as I deal with the constant busy signals and sudden disconnects?? My first experience with ISPs was with AOL...and like most internet newbies I ... read more

  • It could be worse...NO it has been worse!

    Oct 6, 2000 by
    Rated a Very Helpful Review
    Pros: not too slow, cheap with great deals they run
    Cons: sometimes lags a bit.

    Summary: In the spring my ISP at the time shut down all the lines in our area...grrr the worst is they didn't even notify anyone we had to call them to complain. But anyway this isn't a review on my former provider so I'll spare the sordid ... read more

  • "service"

    Sep 22, 2000 by
    Rated a Helpful Review
    Pros: sometimes there is a connection
    Cons: most of the time there is no connection

    Summary: I originally signed on with usit.net for "unlimited service". They were not perfect but were continuously upgrading. They always responded to my questions. They sold out to "one-main.com". Since the sell-out, the ... read more

  • One Sorry Day

    Aug 15, 2000 by
    Rated a Very Helpful Review
    Pros: Hmmmmm...
    Cons: Unreliable, slow, frustrating.

    Summary: When I first signed up with an ISP, there was only one available in this area. I didn't realized that TheGrid was different from any other, because I had nothing for comparison. I didn't know how well-off I was! We still only have one ... read more

  • One Main Problem after another

    Jul 9, 2000 by
    Rated a Very Helpful Review
    Pros: None as of yet
    Cons: terriable technical support, bad connection speeds, and can't hardly ever connect.

    Summary: My internet provider was midwest, and they recently combined with one main, and I'm very unhappy with the service. I have been from day 1. I'm seriously thinking about switching back with my other provider they were much better. To start ... read more

  • OnePAIN.com

    Jul 3, 2000 by
    Rated a Very Helpful Review
    Pros: Price??
    Cons: Service. Poor tech support

    Summary: After 4 months onemain.com has frustrated me no end. Once a fairly reliable, nicely priced JPS.net is now a Onemain.com company with lousy customer service, failing servers, crypt login scripts, and just plain incompetent service techs .... none of ... read more

  • One Main Joke

    Jun 27, 2000 by
    Rated a Very Helpful Review
    Pros: none!!!!
    Cons: difficult to make them understand whats going on

    Summary: My ISP was recently bought out by onemain. Since then I've had nothing but troubles. I am an MSCE that has been working in the computer industry for 9 yrs. When I called tech support, for the third time, because there modems still wouldn't answer they ... read more

  • Unhappy Surfer

    Jun 6, 2000 by
    Rated a Very Helpful Review
    Pros: Three Month Billing
    Cons: Disconnecting and time outs

    Summary: Almost a month ago, onemain.com bought out my internet provider. I enjoy surfing the net and do so on the average of three or more hours a day. I enjoy reading my mail, and keep in touch with far away relatives through various computer programs. Since ... read more

  • Hrmmmm

    May 21, 2000 by
    Rated a Very Helpful Review
    Pros: None
    Cons: Website lacks the information most of us want to know (PRICE)

    Summary: After seeing someone else's review on this product I was compelled to see whether or not it was a free internet ISP, or a Pay for access (typical) ISP. From the other Epinion member's writing - slow connections, poor customer service, and the like I ... read more

Showing 1-20 of 31 reviews
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