Speakeasy.net

Pros: Modem seems to stay reliably connected. But if it goes out, good luck.
Cons: Overpriced, Speed promises unfulfilled, aggressive/insulting CS

I contracted with Speakeasy for DSL service on my home line in Seattle, WA. They were considerably more expensive that other services offered but promised higher speeds, reliability, and attentive customer service. I had experienced some difficulty ...

Pros: Solid, stable service, very helpful site to manage your service.
Cons: Prices are somewhat high. Customer "service" is very poor.

Evaluating a DSL provider can be tricky. Tricky because for a typical residential DSL connection, there may be 3 to 6 or more different companies that play a role in delivering this service. This can place a lot of strain on which ever of these companies...

Pros: Excellent web site, kept me informed throughout the transfer process
Cons: Slightly more expensive than some others

After my experience with two other DSL companies, Speakeasy seems to be first rate in every way. I was originally with Flashcom, but they filed for bankruptcy protection and my account was turned over to Speakeasy. My transfer process could have been a...

Pros: helpful installation technicion was friendly and informative. made sure system was running before he left.
Cons: deceptive, shady,

There are now two parts to this review. Please read through to help make an informed decision! The first half of the review was written in the summer of 2005, and I will leave the body intact. The second half is written now in January 2006. FIRST ...

Pros: Amazingly simple procedures to sign up and install
Cons: Tech support lines are very busy

I've been on various internet providers over the last ten-plus years, and I have gone through more than a few "sign-on" procedures.

Speakeasy.net made it easier to sign up and get DSL than signing up for AOL.

I went to their web...

Pros: DSL works fine
Cons: Installation broke phone service

I do NOT recommend this ISP. I have had a TERRIBLE experience with this ISP. Here are the facts...

1. I waited over a month for installation.

2. The Covad technician installed my DSL. I was disappointed that he did not show-up...

Pros: Excellent contract conditions, average price
Cons: has to go thru Bell Atlantic (curses)

My Experience with Speakeasy as not been one of the most pleasant ones - but not due to their fault. In fact, this review is a positive one for them, and a bashing on Bell Atlantic.

In moving to a new apartment I decided to ditch Flashcom as...

Pros: Static IP, Contract is Fair, Provisioning Dep't Keeps up on ILECs
Cons: Nothing big to complain about

I initially ordered service in March of 2000. Their representative didn't pressure me, and knew what he was selling. I got free PPP access and email set up within 15 minutes of my call.

Bell Atlantic of NY (now Verizon) had some problems -- I...

Pros: Good online tracking of installation
Cons: Inconsistent service, mediocre support, expensive

I was worried. I had just left my Starpower cable modem connection behind in my old apartment and moved into my new apartment where I was promptly told that I couldn't get Starpower. Now Starpower is a topic for a whole other review but let me gloss over...

Pros: Fine service
Cons: they will take your money without your authorization

Speakeasy will invade your checking account even if you told them not to continue automatic payments. They just did this to me after calling me and leaving messages and the last one telling me they were going to send me to collections. I decided not ...

Pros: None at all. Maybe price if they would install service within 2 months
Cons: Bad service, long installations, outdated equipment

AVOID. When I told SBC/ATT that I will not need their services and going with Speakeasy for voice and DSL the account rep laughed and said, "you'll be back." I said that was cocky and what made her say such a statement and she said that the ...

Pros: Very good customer service, account control on their site is good
Cons: Took 3 weeks for the ISP switch, more on the fault of Covad

I ordered the ISP switch to speakeasy exactly 3 weeks ago, it took 3 weeks due to failures on covad's side and the huge amount of switchs they have receieved. They charge $100 for the switch which I will dispute and not pay since the switch took 3...

Pros: Works well when up
Cons: Poor customer service

I also have a mixed review of my interactions with Speakeasy. I chose them because they got good reviews on assorted broadband sites and I noted that Verizon got terrible reviews.
The install all went as planned. Bell Atlantic prepped the line...

Pros: Total account control
Cons: slow, unreliable, long wait on phone

I have two DSL lines. One megapath and one speakeasy. Speakeasy is mainly
used as a back up (I run a high traffic web site). I would have never
signed up for Speakeasy if Northpoint and Rhythms hadn't failed (Megapath used them). I'd been...

Pros: Good Customer Service
Cons: Never actually got my service working after 4 months of waiting

In order for me to get DSL through Speakeasy I have to go through 3 companies - Verizon ---> Covad ---> Speakeasy
First I want to explain what Speakeasy is compared to their partners.
Speakeasy is an ISP. They offer you data services and...