US WEST MegaBit 256 Select

Pros: Great speed, great price!
Cons: The servers do go down on occasion

I got US West DSL when it first came out in this area (early 1999). At the time it was a long frustrating wait to actually get the service available, I had to wait a few months. After spending hours with trying to set up the hardware and software with...

Pros: Fast, easy install
Cons: This company has a well earned reputation for neglecting customers

I generally have nothing good to say about US West. All of my experiences with them have been at or below my expectations. My recent experiences with Installing their Megabit deluxe package was slightly more pleasant than my previous experiences, but...

Pros: Speed, quick load time, no problems getting logged in
Cons: cost, a little pricey, but worth it

Previously, I was using a connection that, if lucky, would afford me the luxury of a 28.8 connection, even though I had a 56k modem. The lines couldn't handle it.

Now, I have recently relocated, and had to make a change. I was trying to...

Pros: boost connection speed dramatically
Cons: tech support

DSL is probably the best way to go in terms of getting a better connection. I was amazed when I got it to work. Pages came up almost instantly and I was downloading at 25k a second instead of 5k a second. I also was able to get rid of the programs...

Pros: speed, reliability, connect time
Cons: upgraded voice line, 2 hour session limit

Well, I cannot say the best, as this is the first DSL service I have tried (does anyone actually switch DSL services just to compare? ouch). Anyhow, this really was my first shot at DSL, coming from a modem using family the phone line was just being...

Pros: speed is fast
Cons: may disconnect, get different ip, too many crc erros may cut speed down

I havent really had many troubles with the serivce since I got it except for once when I went w/o internet for 1 week because they switched me over and all they had to do was type in a new ip etc... to get me on and it took them 1 week. Anyway USWest...

Pros: Speed
Cons: Price, but that's ok

Just think if you had purchased a DSL (dedicated service line) you would have been done reading this review by now. The DSL takes away those download times and puts you on track in a split-second, and those of you with aol need to pay close attention to...

Pros: Cheap, Usually no problems connecting
Cons: No static Ip Address, possible to get a busy signal if in high use areas

I currently do technical support for both the Qwest (formerly USWest) dial-up service, and the DSL service, and have done so for about 9 months now. (9 months probably doesn't seem all that long, but believe me, I'm very knowledgeable, and probably one...

Pros: no login, no busy signals, 4-8x the speed
Cons: harder to change ISP's, setup fee

What is your time worth? What does a second line cost? Can you use a screwdriver? If your answers are A LOT, TOO MUCH, and YES, then get DSL.
When I got it (Jan 1999) it was $40/mo; it has dropped to $30; and I could even get the cheap version...

Pros: It's fast, it's reliable, it keeps you surfing
Cons: Getting it installed can be VERY frustrating

I ordered Megabit service on March 9th. Since I work so much and they had a special price, I opted for the technician install and they told me he would be out on March 24th.

This didn't seem so bad, since they had to send everything I needed...

Pros: fast; "always on" connection
Cons: difficult install

Several months ago I ordered DSL service from USWest.

** see updates below **

hardware.
US west incorrectly sent me a PC connection kit. This was after I told them I would be connecting a mac. This extra kit came in handy...

Pros: The DSL line itself
Cons: Service, Service, Service, Price

US West has horrible customer service; I guess that's where my main beef is. It takes forever to get anything done, and when its done its usually done wrong. This is especially with disconnections/transfers of service. On top of that, the customer...

Pros: Fast, Customizable, Fast, Cheap, FAST!
Cons: Tech Support, Random Outtages

I have USWest's Megabit 256 service and I couldn't be happier....that is, when it's actually working. And that's the problem with this service. For some people there are no issues at all, and for others it's a virtual nightmare. The first comes when...

Pros: lightening fast.. fast fast fast
Cons: expedience in problem solving

The US West Megabit is not for everyone. I found it however, to be a GREAT advantage to my daily usage of the web. The customer service that US West offers is not the greatest, so MY OPINION would be "If your not sure what your doing, and you...

Pros: Speed is nice,
Cons: Long hold times, poor service, no guarantee of hook up date

I have been around computers most of my life, and I have been on the Internet for the last 8 years. I have used good ISP's and bad ones, and of course they were all semi slow. Then you hear about DSL and Cable, which is better, which is faster,...