Highest Rated Review by the Community
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Rated a Very Helpful Review by the Epinions community Oct 27, 2000
Pros: Great speed, great price!
Cons: The servers do go down on occasion
Summary: I got US West DSL when it first came out in this area (early 1999). At the time it was a long frustrating wait to actually get the service available, I had to wait a few months. After spending hours with trying to set up the hardware and software with ... read more
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Rated a Very Helpful Review by the Epinions community
Apr 1, 2001
Pros: Better than 56K or ISDN when it is working
Cons: If there is a problem, it may not be fixed for weeks
Summary: I have the "Deluxe, always on" service. I have used the Cisco 605 and Intel 2100 modems. I originally had problems with the DSL service after the installation about a year ago, and finally got them fixed. Things worked for a long time.
I ... read more
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Not Yet Rated by the Epinions community
Dec 7, 2000
Pros: Solid performance
Cons: Slow to respond to hardware warranty issues
Summary: Unlike several other reviews I've read here this morning, mine is intended to point out a significant deficiency. SERVICE!!!
I began using the MegaBit service at the time it was initially introduced. In fairness, I had absolutely no troubles ... read more
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Rated a Helpful Review by the Epinions community
Nov 1, 2000
Pros: High Speed, still able to use phone, reliable
Cons: Can't think of too many
Summary: I have had Uswest Megabits service now for six months, and I absolutely love it. When I first was planning on purchasing it, I think I scared my wife because I thought I'd never get off the computer with a high speed internet like that, but in all ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 29, 2000
Pros: fast!!!!!!
Cons: sometimes my local Qwest server is down, but not often
Summary: well, this is the first time i've ever had a DSL service, but i'm glad i have it. i can still get and make phone calls on my phone without having to have another line installed. i used to have a minimum of 256k connection, and i've seen it peak out at ... read more
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Rated a Very Helpful Review by the Epinions community
Oct 26, 2000
Pros: speed, reliability, connect time
Cons: upgraded voice line, 2 hour session limit
Summary: Well, I cannot say the best, as this is the first DSL service I have tried (does anyone actually switch DSL services just to compare? ouch). Anyhow, this really was my first shot at DSL, coming from a modem using family the phone line was just being ... read more
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Rated a Helpful Review by the Epinions community
Oct 12, 2000
Pros: Excellent price/performance
Cons: Small service area
Summary: I actually have the deluxe service, which just costs a little more, and you are always connected. It also uses a different model of "modem".
We use the deluxe package with the Officeworks option for many of our clients, and it works ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 11, 2000
Pros: Faster than a modem good service
Cons: slower than cable
Summary: I have US West MegaBit services at my office. We have five computers networked and our server connects to the DSL line. We can all get on at the same time and the line also serves as our fax. It is a really cost effective service and we have only had ... read more
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Rated a Very Helpful Review by the Epinions community
Oct 5, 2000
Pros: Fast..
Cons: Poor Technical Assistance, Half Hazard Communication and Horrible Customer Support
Summary: You know, sometimes in life one has to have patience...
I have been paying for a disservice on my part, for nearly 6 months and still have as of yet to be described to why my DSL doesn not function (by USWEST / QUEST)...However, they call ... read more
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Rated a Very Helpful Review by the Epinions community
Oct 1, 2000
Pros: Speed is nice,
Cons: Long hold times, poor service, no guarantee of hook up date
Summary: I have been around computers most of my life, and I have been on the Internet for the last 8 years. I have used good ISP's and bad ones, and of course they were all semi slow. Then you hear about DSL and Cable, which is better, which is faster, ... read more
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Rated a Helpful Review by the Epinions community
Sep 24, 2000
Pros: Speed, Price
Cons: Tech Support
Summary: Recently US West was bought out by a powerhouse of a company Qwest. Now, US West already had the greatest dsl service that is currently available. They have great speed options, great prices, and more going for them.
The technical ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 8, 2000
Pros: Cheap, Usually no problems connecting
Cons: No static Ip Address, possible to get a busy signal if in high use areas
Summary: I currently do technical support for both the Qwest (formerly USWest) dial-up service, and the DSL service, and have done so for about 9 months now. (9 months probably doesn't seem all that long, but believe me, I'm very knowledgeable, and probably one ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 31, 2000
Pros: Speed
Cons: Install
Summary: I had always heard that DSL was so much better than cable modem. Wrong. I signed up for this a month and a half ago, and here now I am writing my opinion on 56k. Why? because they can't seem to get it to work with my computer. I have had a tech guy ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 27, 2000
Pros: Fast and stable
Cons: cost, support
Summary: I ordered the MegaBit 256 Dedicated about 4 months ago. I was finally glad I was able to get it. I had checked before and they said my lines did not qualify but that changed a few months later so I ordered. The line cost $30 a month. The ISP through US ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 26, 2000
Pros: very fast, dependable
Cons: long complicated installation
Summary: It was hell to get the darn thing working but after a month of agonizing and killing myself to get it hooked up I was in heaven. Then after three months it got slow, very slow. I called them and they said that they were working on the line. The next ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 23, 2000
Pros: Fast, Fast, Fast
Cons: Wish I didn't have to log on
Summary: I was wondered why people spent so much time on the internet. It's because they're waiting all the time with dial-up modems. Even if someone has a 56K, I believe your lucky to get 35K. I have US West (Now Qwest) DSL service in my office and it is ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 19, 2000
Pros: Fast, easy install
Cons: This company has a well earned reputation for neglecting customers
Summary: I generally have nothing good to say about US West. All of my experiences with them have been at or below my expectations. My recent experiences with Installing their Megabit deluxe package was slightly more pleasant than my previous experiences, but ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 10, 2000
Pros: My phone line is free to talk to my family and my 2-hour downloads were cut to 15 minutes.
Cons: After getting through the automated machines, wait 10-20 minutes or more to talk to representatives.
Summary: Finally, I’ve survived one month of this service and I’m not about to give it up after all the stress and money I’ve been through. The thing about customer service is that every company is fighting to provide the best. Unfortunately, that isn’t the case ... read more
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Rated a Helpful Review by the Epinions community
Jul 25, 2000
Pros: On your phone bill, Fast.
Cons: Tricky to install and repair, customer/technical support is aggravating
Summary: UPDATE: For those who have read my article - here's a few additions I felt were vital! For approximately one month, I have been without DSL because nobody at Qwest could figure out what was wrong. I spent a total of 15-20 hours on the phone with the ... read more
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Rated a Helpful Review by the Epinions community
Jul 4, 2000
Pros: FAST,FAST,FAST
Cons: Customer/Technical Service bites
Summary: I just got hooked up yesterday. It was a pain in the butt getting US West to get their act together. I spent around 7 hours(no lie) on the phone with their customer service people, over a 5 day period. First, they told me that I had installed the ... read more
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