Voyager (Great Lakes area)

Pros: good connections, web space included, good news server, toll-free 24/7 tech
Cons: need more communication with users

I originally signed up with Infinite Systems Ltd. of Ohio in May 1997 for a dialup account at $20/mo. All was fine through 1997, 1998, and some of 1999. Infinite was very communicative and even had a periodic newsletter to let its customers know what is...

Pros: 56k connection/local access
Cons: None after a year of service!

Voyager.net is a large Internet Service Provider with a local "feel". Voyager supports connections in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin.

The main reason that I like Voyager is that they provide a lot of...

Pros: Reliable connection , connection most often with the first try
Cons: If you need to talk to a "real person" for tech support, plan on waiting a bit

ExecPc is an ISP that services much of Wisconsin and parts of Illinois. It is a part of Voyager.net and offers many services other than just dialup for computers.(such as reduced rates for PrimeCo wireless phones and additional net access through your...

Pros: stable service
Cons: no DSL or cable

When I'm at home, I use ERInet which was bought by Voyager.net. So far, I haven't seen any differences since ERInet changed hands. ERInet is just as good an ISP as it was before. That is, I never have problems connecting and normally connect at 48kbps...

Pros: 57600 bps
Cons: freezes

I just signed up for voyager.net today, and I am already amazed at the speed of this thing. My old connection was between 34000 and 44000 bps, I never got the same connection. Voyager, which woops the pourage out of it with 57600 bps, is the faster...

Pros: Good support, can always connect
Cons: Old-fashioned pricing plans

We've been using Voyager Internet Services for about a year and a half. We're on the $19.95 unlimited plan and have been very pleased with it. Voyager has been very dependable; I have *never* had a busy signal, even at peak times.

We've looked...

Pros: Generally reliable, good pricing
Cons: Reliably connecting sometimes a bit quirky, disruption of service when initially purchased

I had used DMCI.net for over 4 years before it was purchased by Voyager.net. There was a significant disruption of service for the Hillsdale dialup after the purchase. After over 2 months of poor connection speed on a 56k modem, and lots of busy...

Pros: Cheap yearly rates
Cons: Unaccountable for their screwups.

I wish I could be as pleased with Voyager.com service as most, but not all, members are. Their purchase of Execpc.com resulted in slower service, interrupted service due to telephone line maintenance, and worst of all, disinterest in assisting in...

Pros: Low cost, long history in the business, addresses older systems, software and Macintosh
Cons: Occasional service disruption

This service has been my sole ISP, so I can't exactly be accused of having shopped around extensively. I signed up because it was local (being run out of Cleveland and called ExchangeNet, before its acquisition by Voyager) and had hung around for so long...

Pros: Few, if any busy signals (when it is operating correctly)
Cons: Outages that are sometimes unexplained

Voyager recently acquired my ISP here in Indiana called HS Online (hsonline.net). So far one of the only changes I've seen are who the check is made out to. The service is fair, but not all that good, it seems to have declined a bit in quality since...

Pros: easy changing from different internet programs(aol,netscape)
Cons: getting disconnected

Voyager is not a good choice. I have had it for about 6 months and I have had nothing but trouble. I was excited to connect through a tcp/ip, but then I was sadly mistaken. I'm just so tired of getting connected and being online for a total of maybe 5...