AT&T (TCI)

Pros: The only cable provider
Cons: No Customer Service

This epinion covers the Dallas/Ft.Worth area.
We had been cable customers for many years (12+ years ?) without any problems. Never a late payment.
One evening we had received a voice mail "Courtesy Call" that they were coming out to our house...

Pros: Good channel selection
Cons: Too many outages, horrible customer service

We had the AT&T cable service up until we bought our new house in November of 2000. I couldn't believe how poor their service was.

Every night there was an outage. I started keeping records of each outage so that I would have ammunition when...

Pros: Good Info center
Cons: Slow at times

AT&T broadband has its ups and downs. However compared to Jones cable it is the "God" of all Cable. There is excellent control over parental controls if u wish to use them. The info system is great, you can find out what episode is on 4...

Pros: Saves time and is so easy!
Cons: none really

We recently got our digital cable.. and let me tell you.... I LOVE IT! It is so easy to browse through the shows.. Forget about putting it on channel 3 to see the preview.. with digital.. you can see what's on now right away and you can even see what...

Pros: Channels my son likes to watch
Cons: Bad service, reception

When cable first came out we were told better reception than normal t.v and less interuptions. Boy did they lie. I have had cable for almost 6 years and I am not happy with it at all. Half of my channels are fuzzy and the other half are just o.k....

Pros: Easy to navigate
Cons: Chronic service interruptions, poor picture, disorganized customer service

AT&T Cable is easy to navigate, convenient & provides a fair quality picture-- WHEN it works, which is less than 80% of the time. I've repeatedly had problems with the service at peak (prime time) hours. The picture breaks up, pixelates and...

Pros: none
Cons: service is not as advertized

I live in Mystic, CT., but work in several cities, including the Caribbean (it's a tough life!)I have phone numbers everywhere and long for the oft-promised single phone number that connects no matter where. AT&T's digital One Rate systems claims it...

Pros: It doesn't get too much better here
Cons: bunny ears are cheaper

The cable service in the Northwest, specifically in Montana is way above the average in continuous service. Compared to various large cities, this particular cable company is way above the average.

While the broadband would be a really good...

Pros: good t.v. reception
Cons: cable goes off for whatever reason

We have all just watched the Microsoft anti-trust monopoly practices being sued and taken to court, blah, blah. Well, why doesn't the government apply the same rules to cable companies? Talk about your monopolies! You are at their mercy in areas such...

Pros: makes me realize i should be reading more, and not watching tv
Cons: horrible customer service, lying sales reps, weak signal, no channels

i wanted to get cable to watch movies on the independent film channel (ifc) and watch nba basketball. i'm trying to be a customer and give at&t my money but it's almost impossible.

i set my appointment online at their website. first of...

Pros: Channel selection, picture quality
Cons: Repair service, picture quality, price

AT&T's digital cable service has never been much better than OK. About 1 time in 5, when you change the channel, you have to change it again then switch it back in order to view the channel. Some days you have to follow this procedure for every...

Pros: lots of channels
Cons: too expensive, no difference in regular non-"digital" cable

When we recently moved into an area which had digital cable available, I thought "Hey, that sounds interesting... no more unclear channels." I was incorrect. As of yet, I can tell no difference in digital signals and regular signals I was...

Pros: na
Cons: terrible customer service

Last week I ordered AT&T cable from their web page. They scheduled it for Thursday but I called their customer service and rescheduled it for Saturday (11-2). Because I cannot be home during the weekdays. So they said Saturday is fine. Also they told me...

Pros: I thought they were doing me a favor
Cons: boy was I wrong.

Now ive recieved my monthly bill. Im being charged for installation, Im being charged additional services that I didnt even ask for, Im being charged a monthly rate that is DOUBLE of what I was quoted, and I was assuming this is a pro rated bill, but its...

Pros: Offers lot of basic channels
Cons: limit of moving tv because of cable location.

At this time I am greatly pleased with ATT formerly TCI. I believe their services offer as much as any satalite services, and I do not have to have one of them ugly dishes sticking out of my backyard or hanging off my house. I have not had any problem...