Cable One

33 ratings (31 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • Cable One is A-One!

    Feb 25, 2001 by
    Rated a Very Helpful Review
    Pros: Great selection, cheaper than satellite now.
    Cons: Pushing for digital receivers, which drives up the cost.

    Summary: Years ago, our cable company here was really bad. There were less than 20 channels, the picture quality fluctuated terribly, and we were just not very happy with it. When they took off MTV because some "concerned" citizens complained about Beavis and ... read more

  • Cable One a dud in Prescott

    Oct 23, 2011 by
    Not yet rated.
    Pros: I can use my Tivo for cable TV.
    Cons: many internet outages
    poor customer service

    Summary: When I first moved to the Prescott area, I went with Qwest because that's what I knew from the Valley. For 2 1/2 years, I had two outages for less than an hour. When I moved, I received a solicitation from Cable One so I decided to try them. They had to ... read more

  • Do not agree to a contract

    Aug 26, 2011 by
    Rated a Helpful Review
    Pros: None
    Cons: I was lied to and definitely feel taken advantage of.

    Summary: We signed up for Cableone Internet, Phone, and Cable last month. At first, my husband told them to go ahead and put our credit card on file and just take out the payment every month. But when I asked them how much it would be, so I could plan ... read more

  • Truck Charge for cablecard

    Aug 1, 2011 by
    Not yet rated.
    Pros: usually works
    Cons: encrypts all non local channels, so have to have cablecard per device

    Summary: CableOne chares $30 to come out and install a cable card.  It is something that a user could easily do by them selves. Then call for the pairing information.  Have heard other horror stories about cable charges. People who cancel after 20 years ... read more

  • Bigger Companies Really Don't Care

    Feb 24, 2011 by
    Not yet rated.
    Pros: if you like exorbitant prices and dreadful service then CableOne is the company for you!
    Cons: Worthless Customer Service Agents, Weak Products, bad prices, They don't stand for integrity or caring.

    Summary: We've been with this company for just about a year now. We used CableOne service for TV, Phone, and Internet for the $25,$25, $25 deal because it sounded like a great deal but when we would get our bills it was not so great after taxes and fees it ... read more

  • CAN YOU SAY PIECE OF CRAP AND RIPOFF!!!!!!!!!!!!!!!!!!!!!!!

    Jun 2, 2010 by
    Rated a Helpful Review
    Pros: ABSOLUTELY NONE, THE SERVICE SUCKS.
    Cons: "DIAL-UP" SPEED INTERNET, EXTREMELY HIGH PRICES, NO CUSTOMER SERVICE, CRAPPY TV...DID I MENTION SLOW INTERNET???

    Summary: This service is BY FAR the WORST SERVICE I'VE EVER HAD!!!!!!!!!!!!!!! I currently have these horrible people supplying my internet and my cable. For one, the internet is half at best of what I'm supposed to be getting, my current speed for a ... read more

  • No customer service - NONE

    May 26, 2010 by
    Rated a Helpful Review
    Pros: tv, internet.
    Cons: I'm only allowed 15 words so I'm not going to get started.

    Summary: Pascagoula, Mississippi - Customer Service is some of the worse I have ever delt with. Untrue statements, poor true product knowledge, rude and almost a punishing attitude towards my problems that were NOT my fault. This is the reps on the 800 number in ... read more

  • Cable One POOR Very POOORR

    Mar 5, 2010 by
    Rated a Helpful Review
    Pros: You maybe can have internet and television product.
    Cons: Lack of service, Could go long here. But I've wasted enough time on Cable One!

    Summary: Pascagoula, Mississippi - Customer Service is some of the worse I have ever delt with. Untrue statements, poor true product knowledge, rude and almost a punishing attitude towards my problems that were NOT my fault. This is the reps on the 800 number in ... read more

  • Trashy, mind-numbing line-up, and EXPENSIVE!

    Nov 4, 2009 by
    Rated a Helpful Review
    Pros: Always had good customer service; prompt in-house tech support.
    Cons: Constant loss of premium lineup. Horrible premium programming.

    Summary: I talked my partner into switching from satellite to cable soon after moving to Idaho, from the PNW big-city-sprawl where I'd had wonderful cable television for 15 years, and cable ISP for about six months. At the time, CableOne had a fairly good ... read more

  • God help me

    Sep 25, 2009 by
    Rated a Helpful Review
    Pros: It actually works most of the time
    Cons: Antenna can pick up more HD channels (when you exclude the premium movie channels) 

    Summary: Stuck in an unknown length of contract my significant other signed before I moved in. The $120/mo TOTAL (as they said taxes INCLUDED) for all 3 has turned into $150. Their response "Oh I'm sorry you must have been misquoted.... You currently have our ... read more

  • Cancellation fee -- Outside of contract?

    Aug 3, 2009 by
    Rated a Helpful Review
    Pros: Internet rarely disconnects.
    Cons: Poor customer service with hidden fees. Payment charged 5 days ahead of schedule.

    Summary: I signed up for cable one basic cable service that costs about $33/month for first 3 months. I ended up not watching it very often so I wanted to cancel it, but I had to wait until the 3 month promotion was over before I was 'allowed' to cancel it. The ... read more

  • Totally Disgusted

    Jun 20, 2008 by
    Rated a Helpful Review
    Pros: The only pro is that I'm leaving.
    Cons: Read review body.

    Summary: Imagine the absolute worst customer service experience you've ever had. Now multiply that by a factor of 10 and drag it out over a year. Without exaggeration, I can say that Cable One has truly set the bar in terrible customer service for me, namely in ... read more

  • Don't let them have the auto-pay option!!

    Jun 28, 2007 by
    Rated a Helpful Review
    Pros: Good local people, office, installers, even the salesman I dealt with.
    Cons: Overpriced when compared to other companies, and impossible to deal with beyond the local area.

    Summary: I got a month behind on my bill. However, by the next due date I had paid in full with no problem, or so I thought. Two days after making payment their billing department took an auto-pay out of my checking account. For most this would not be a problem, ... read more

  • Decent service, but horribly overpriced

    Mar 24, 2007 by
    Rated a Very Helpful Review
    Pros: Easy To setup for networking, charges straightforward
    Cons: Overpriced for the connection speed, tempermental service

    Summary: Okay, let me start by saying that I have dealt with Cable One off and on for the last six years. I was first introduced to them when they bought out AT&T in my area. While cable and i-net service has never been great in the Boise, Idaho area, it has ... read more

  • Horrible Channel Lineup, High Prices

    Oct 17, 2006 by
    Rated a Helpful Review
    Pros: Customer service representatives are usually friendly.
    Cons: Horrible basic and digital channel lineup, no VOD, mostly barebone services, only choice in town.

    Summary: I live in Pascagoula, MS and I've had CableOne for around 8 years, mostly because it's the only cable company available here, and I don't want a dish because I live near an airport and it would interfere with the reception. Their Basic Cable service ... read more

  • Terrible Lie

    Jan 31, 2002 by
    Rated a Very Helpful Review
    Pros: I get basic service free with the rent of my apartment
    Cons: Pathetic channel selection, lying customer service reps

    Summary: This is regarding the service area of Boise, Idaho. Where do I begin? I moved from Ohio (where we had Time Warner, with great service and great channel selection) to Boise last year. After moving into my apartment, I got the basic lineup ... read more

  • BE COOL, LOSE CABLE

    Jan 11, 2000 by
    Rated a Very Helpful Review
    Pros: friendly and reliable and prompt
    Cons: it's cable, that's a negative right there

    Summary: If I had to use a Cable company then Cable One would be the company I would use. I have had experiences with this company in the past that were very orderly and painless. For example, when I got my cable installed, the cable man was there at ... read more

  • Good-bye cable, Hello satellite

    Dec 18, 1999 by
    Rated a Helpful Review
    Pros: Only show in town
    Cons: Only show in town

    Summary: I am so glad that they just passed the bill allowing satellite providers to carry local channels. Now we will finally have some competition for the CableOne service in my area. They have been steadily raising rates for the past few years, while not ... read more

  • Cable

    Nov 20, 1999 by
    Rated a Very Helpful Review
    Pros: Good Service
    Cons: None yet

    Summary: In my opinion Cable One is a Pretty good service. Although I haven’t Had cable in a few months I would definetly go back to Cable One. They have always been very helpful to me and my needs. They are Always willing to work out a ... read more

  • Express Customer Reviews

  • Terrible Service

    Jul 30, 2013 by
    Not rated yet
    Pros: None
    Cons: Everything from quality of customer service to actual internet and phone service.

    Summary: Unfortunately Cable One is the only provider I our area, so we are stuck with crappy service.  About 1 time a month or so we either loose phone service or internet service, often both, for several hours at a time.  With Comcast I only ... read more

Showing 1-20 of 31 reviews
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