Cablevision

Pros: Minimum price - minimum service
variety of on demand
Cons: Terrible search capabilities
Hidden costs
Rude Customer Service
No Multi room dvr
No Web programming

I had a Sales Rep come to my house on memorial weekend to offer a winback promo to verizon fios customers. He did a bill comparison told me that for the exact same service I would save $40 monthly. The pitch was that I had a 30 day free trial and that if ...

Pros: Their store is five minutes from my house.Online bill payment.
Cons: Most Techs are incompetent. Getting too expensive for the quality of service lately.

Ive been a Cablevision subscriber for almost five years. Since January of 2009,their quality and service has been slipping at an alarming rate.I started out with the "triple play". That combines IO digital tv,Optimum voice phone service,and ...

Pros: Their services are good quality
Cons: Their customer service is the worst I have ever seen!

I was a Cablevision customer for a little over a year and whenever I need customer service it was a nightmare.  When I first signed up I was lied to about pricing.  They gave me a deal that later I was told I didn't qualify for so I was ...

Pros: NOT A THING !!!
Cons: The only con is what cablevision is pulling on all paying customers.

      I hate cablevision because they have decided to blitz the channels with the most awful commercials. It is absolutely disgusting what this company is doing on the TV now a days. They make no sense and they are shown ...

Pros: Only cable company here. Faster than DSL internet when it is working, I LOVE DVR
Cons: Poor phone quality, unreliable service, terrible customer support, still no service...

I have phone, internet, and cable through CableVision and I get very low quality picture, frequent choppiness, and freeze-ups. It goes down frequently and requires a 15 minute reboot process. The voice quality on the phone is far worse than my cell ...

Pros: Good value for three services.
Cons: telephone service doesn't work if there's a blackout.

When I first signed up for Cablevision here on Long Island many years ago it was for television reception. No more using the antenna on my roof. The Cablevision company brought a direct cable line from the telephone pole in front of my house and brought ...

Pros: The TV signal at least gets to the house. There's finally an alternative.
Cons: Sky-high price. Not that reliable. Channels keep getting taken away. Lies in their advertising.

Ever since my grandparents signed up for cable service through Cablevision countless years ago, it's only gotten worse. They have the family cable service, which has come up to $49.60 a month! This includes the crappy, pixilated picture, occasional ...

Pros: NONE!
Cons: The list is so long, I don't know where to begin.

Granted, few people have anything good to say about cable companies in general, but this one takes the cake. Having had Time Warner before this, I only 'thought' I understood just what a rip-off can be when it comes to cable service. I wasn't in love ...

Pros: i've only had the internet/cable service for a day, but i hear it's reliable.
Cons: customer service, open-ended all day 'appointments'

10 AM - 8 PM is not an appointment. This is ALL DAY. An appointment would be "We'll be there at 3pm, Sir." and someone actually comes. I had a 10-8 "appointment" yesterday. The technician came at 6pm. I hadn't left my apartment all day and was ...

Pros: A lot of money for a TV picture.
Cons: Inadequately trained personnel especially the road techs. Lack of communication between cust. serv. & techs.

I recently wrote a review at www.complaints.com regarding just some of my experiences with Cablevision. I'd like to share some of those thoughts here: Cablevision - NY/NJ Metro Area There is no question that customers are treated differently ...

Pros: The only Pro is there are other services available from other companies.
Cons: The customer service, the picture, the cost. The service is a nightmare.

I have only had trouble in dealing with Cablevision. THe picture quality is atrocious (but that isn't my main gripe). The problem I have is they will not let you use a TiVo box. Their trick is to constantly shut off power to the cable box so your TiVo ...

Pros: DVR capability. Good sound and picture. A variety of service.
Cons: Can be expensive with add on packages, phone doesn't work in all areas.

I've been using Cablevision for a little over a year now for my TV service, Internet and phone service. Other than the occassion updates and outages, the system has worked great. My favorite part though is the DVR add on that I am now hooked on . The ...

Pros: Many channels
Cons: Overpriced, not digital, lots of hidden fees

I have been a cablevision customer for years now. When I moved in with two roommates two years ago they already had IO and we split the $140+ bill three way so it was not too bad. We had four IO boxes. Installation: CHEAP!! They use cheap cables, ...

Pros: Reliable service, friendly customer service associates.
Cons: Billing consumers for unneeded services.

The madness must stop. I have been a loyal standard cable user for 10 years and made the decision to upgrade to digital in order to view HDTV on my new TV. I have two TV's in the house. One standard CRT and one plasma that has a built in HD tuner and ...

Pros: Dollars aside, the Silver Package was decent. The channel selection was large and varied.
Cons: Their customer service is just horrendous. Their packages are quite pricey.

My roommate and I had the silver package for the past six months. We got the service because it's only cable service available in this area, and we couldn't watch any other channels otherwise. The service was okay; sometimes it would go out for a ...