Cablevision

Pros: signal quality, number of networks available, advanced tech features available
Cons: slow response to service calls (not set up for volume)

I get a chance to visit a lot of areas and hear gripes everywhere about peoples cable service. compared to them we are a lot better off. Particularly the "Optimum service" If you have the ability to receive your signal on fiber your...

Pros: None readily apparent.
Cons: Price, channel speed, confusing, billing, slow

I was forced to switch to Cablevision's digital service If I didn't, I lost channels I had with regular, analog, cable...1. Price is up over 33%.2. Painfully slow delays whilst switching channels, which makes 'channel surfing' all but impossible.3. Unwieldy system when trying to find a show to DVR. TiVo is better.4. Unlike my old cable, it is impossible to delete or program your remote/box to skip channels I never watch, i.e., cooking, shopping, community access, premium channels. Come to think of it, there are more channels but they are all crap.5. The bills are almost always wrong, which requires calling customer 'service' in an attempt to get them to credit the habitual over billing, which occurs month after month. I guess if enough people fail to call, that is even more money lining Cablevision's pockets.6. Power goes out, your phone goes out. Of course, Cablevision would be happy to sell you a backup battery.7. Slow internet, something like 5mbs, or 20 times slower than Japan!

Pros: Cablevision provides a great deal of Spanish & International programming.
Cons: Cablevision provides poor sports coverage for New England sports and it's expensive.

I live in Connecticut (part of New England)- but for some reason - Cablevision automatically assumes that I am a New York sports fan.

They do not offer a New England sports channel at all. They are going to provide MLB Extra Innings but only on channels 433 - 435 - I bet I am not going to get any games there! Chances are, Red Sox games will also be blacked out!

I tried to watch a Red Sox game on ESPN2 - but ESPN2 had it blacked out because it was on a local channel - NESN. Sadly, Cablevision does not provide NESN.

Pros: Fast internet access
Cons: Not nearly enough space to list them all

Non existent customer service. Every time you have a problem (and you will) they give you an "appointment" 2 weeks out w/ a time frame between 8am and 6 pm then they never show up. You call to complain and it takes over 20 minutes to navigate their options and voice recognition system. Then they tell you that you appointment was cancelled because you were not home. This is after you wait all day, they will NOT let you speak to a manager. They treat their customers as an annoyance. They need more competition.

Pros: None, Optimum online is not bad.
Cons: Bad HD Channel lineup with no upgrade options. Slow Old Menu system.

I was a happy direct TV customer for 8 years, then moved to a condo in NJ and had to switch to my only choice of, Optimum IO, its like going back in time.

God IO Sucks, Direct TV HD was way more stable and reliable. IO HD can’t handle the speed of fast moving HD so it pixilated whenever there is a lot of fast movement on the screen. And the HD channel lineup sucks. Yes it free but what crap. No Discovery Channel HD? And no choice upgrade to anything else? What the hell. And the menu system, besides being incredible unstable and slow, looks and performs like something from 20 years ago. Its horrible. Most HD movies are not even broadcasted with HD audio, just regular old stereo. I could go on and on. I’m just waiting for something else to become available.

Pros: Charles Dolan was a visionary.
Cons: Jimmy Dolan is the poster-child for why nepotism is a bad idea.

Cablevision? I wouldn't let the people that work there do my laundry. What a bunch of morons. I drive a half-hour to pick up an HD box with DVR, drive back. Follow directions exactly. Nothing. Call. Tech Support? "Did you say H-V? H-D? I'm not familiar with that." They couldn't program a vcr.

Cablevision 'sends' a guy in a truck the next day. "He'll be there between 8 - 11". Shows up at 11:25. Mind you I am taking off work to be there. He looks at the box. Tests the cable with a meter. Looks some more. His brilliant insight? Well, either I can take the box back myself (half-hour drive), or, guess what, he has a basic no-frills box without the HD in his truck! Oh joy! I tell him to get lost and take the box back later in the day. Get there -- not exagerating -- 30 SECONDS after quittin' time. "Sorry sir, we're closed". I tell the guard what happened and point out that there are still people on line. "Sorry sir, we're closed". "Can I speak with a Manager?" "He left an hour ago".

And Americans wonder why people go 'postal'.

Pros: HD pic is nice, once you get it
Cons: installation took forever

I've been a subscriber of theirs for a long time. Recently I bought a 60" Sony Grad Wega. This made me realize that old analog boxes just don't cut it. So I subscribed to the "Triple Play" deal which is (OptOnline/Voice/TV in one package at discount).
So far installation has gone really badly.
I ordered 3 regular converters and 1 HD DVR.
Wed: installation day
regular boxes work, HD shows only 2 HD channels, No online connection, phone is working
Customer service fixed "online". HD requires tech to come in again
Fri: tech shows up with noone at home (appointment set for Monday
Sat: call in to schedule it again on Monday
Mon: 3 more HD channels work, 2 regular boxes no longer work at all, call them up they claim "area" outage that somehow only affects 2 of my 4 boxes. They refuse to schedule appointment for either of the problems. claim I have to wait 24hours
Tue: to be continued :-)
Fri: finally it's all done

Pros: There HD channels are crystal clear, when it is working.
Cons: Intermittently you lost HD channels and some channels, most of the time.

We just had IO Digital installed last month. There are only limited channels that has HD because we only ask for the regular. And they are giving us a lot of problem. This past holiday weekend the whole day our HD channels are out, and some channels that are not HD are missing too. So I will call today to have it fix that this is not the first time it happens, even before it happens intermittently. In short this cable sucks and u pay a lot for it. I heard Satellite most of there channels are HD but we are hesitant about changing to satellite. I agree with the other reviewers this is like monopoly, why other company come here in Nassau County like RCN, etc. I miss Time Warner, they are such a good company you hardly have problem with there cable and online services.

Pros: huge choice of channels
Cons: interference on non-digital channels and terrible customer service.

In Rockland County, Cablevision is a monopoly. Dishes are not permitted in the garden apartment complex where I live.

For over three years, I have had Digital I-O Silver.

Several months ago, my area started getting unacceptable interference on quite a few of the "non digital" channels (below channel 80). It was quite a hassle to get this resolved and, only after about six difference technicians came to my dwelling did things improve somewhat (but not completely).

Now the interference (which reminds me of the ham-radio interference I got many years ago when living in the Bronx) is back again, this time on EVERY non-digital channel (23 through 79 with the exception of 60, 67, 70-72 which are digital).

I refuse to phone cablevision because I do not want to get the run-around again forcing my wife to stay home for useless visits from incompetent technicians.

All I can hope is that someone else will get after them this time or that Verizon will be soon permitted to offer cable service as competition to Cablevision. I would switch in an instant!

Pros: No Pros
Cons: Customer Service, Billing, Reliability.

If you can go with DirecTV, I say do it.
Cablevision is always adding services into your bill. Unless your on top or reviewing your bill every month, you will be charged for something you didn't ordered.

Pros: Good Internet Speed.
Cons: Too Expensive.

There are two things that I would like to share with Cablevision subscribers. If you have Basic or Family cable service, you do not need cable boxes or remotes. You are being charged a monthly fee for no reason. Just connect the cable from the wall to the t.v. and use your t.v. remote or a universal remote. You will not lose any channels. Return the boxes, why pay for them if you don't have to. If you downgrade your cable to Basic or Family they will not tell you that you do not need a box, they will just keep on charging you. You do need a cable box to order pay per view movies but if you don't order pay per view, why keep the boxes?Also, look on your bill for 1.50 charge marked Additional Set premium Service Fee, if you have Basic or Family cable, you should not be paying that fee. It is only for premium channels and with basic or family service you aren't getting any. Call and tell them to remove it and credit you for all the years or months you paid for their mistake. Hope this will help someone.

Pros: None
Cons: Expensive and few channels

I called cablevision's disconnect line and threatened to leave. They said they would reduce my $52 dollar rate to $29.99 with out having to do triple play. I will still have to pay for 3 additional boxes. Just wanted to let everyone know this. Call and get your rate reduced.

If I stay with cablevision and get their $29.99 deal and add on the cost of the cable boxes, and another $5 fee, I will be paying over $58 a month. My old rate with tax was around $55, with no boxes. Still its better than paying over $80 if I had to keep Family Basic at the $52 rate and add on the three boxes to view the channels they took away.

Pros: telephone and internet service is good
Cons: t.v. service is the worst

Cablevision service in new jersey (bayonne area) is horrible...The picture constantly freezes, we suffer breakup and scrambled pictures
and have to re-boot on a regular basis...all this inconveince at an outrageous price....I can't wait for verizon to become available in my area !!!!

Pros: The picture quality is acceptable most of the time.
Cons: Service sucks. Overpriced products.

Their representatives treat customers like dirt, both on the phone and in person. People at the service center on Park Avenue, Union City, are worse than third-world government workers.

Pros: None at all
Cons: Monopoly your town, Give bad service, Overpriced

I had there TV service for 6 years and there internet for 2. TV signal was horrible. Couldn't see some shows, audio was horrible with some. The internet would stay connected for a total of 5-30 minutes during the later part of my use of the service. There customer support was rude and the people in the store were rude as well. Horrible service! Don't use this if you want to see your shows or use the internet. I switched to DSL and Sattilite TV and it hasn't failed me once.